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Help with customer support

$2-8 USD / hour

Completed
Posted over 6 years ago

$2-8 USD / hour

We are an online based company looking for an associate that can Reply to Emails & Messages. Handle customer complaints & Returns. General Requirements:  Excellent communication skills  Basic Computer skills  Able to Multi-Task  Fluent (Reading and Writing) in English.
Project ID: 14940897

About the project

53 proposals
Remote project
Active 7 yrs ago

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(MY RATES ARE NEGOTIABLE) I am writing to express my interest in a Virtual Assistant position with your company. I have 8 years of experience I have Bachelor, Masters in Accounting & ACCA (Charted Accountant). I have read your job posting. I believe my skills, experience, knowledge, and willpower will make me the best candidate for this position. I have experience in the following •Project Management •Real Estate Management •Adobe Photoshop •Shopify •WordPress •Trello •Podio •Infusionsoft •Prospect research •Data Entry •Email Management •Logos •Amazon •Ebay •Aliexpress •Graphics •Konduit •Google Spreadsheet •Google Docs •Experience in Asana, Trello, Slack, Mail-chimp, IFTTT & more •Social Media Management Facebook, Twitter, Instagram, Onlypult, & more •Scheduling Projects and Managing Calendar •Great with Multitasking •Adobe Photoshop •Preparing expense reports •Invoicing •Accounts Payable •Payroll •Experienced in Quickbooks •Experienced in xero •Accounts Receivable •Bank Reconciliation •Invoicing, writing check, customer payment, Journal entries, bills & statements. •Managing Accounts •Book keeping •Profit & Loss •Checking statements I am confident that my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your position. Thank you for your consideration, I'm looking forward to work with you!
$2 USD in 40 days
4.7 (3 reviews)
1.0
1.0
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Thank you for considering my application. I have assisted many clients as Virtual Assistance to complete their task Such as, Email Management & Customer Service, Web research, Social Media Page Management, Word Press Blog Updates, Email marketing and Client Portfolio Management etc. I feel my skills and capabilities are a good fit for this job of Helping with customer support. I'm detail oriented, obsessive about following up and completing all tasks assigned, and a creative thinker who can help brainstorm ideas to accomplish goals. Following are my expertise as a freelancer. 1. Marketing and Internet Research 2. Camtasia, Aftereffects Poow Toon, VFX Maker etc 3. Data Transcription: provide accurate, well-formatted transcripts that are ready for print or electronic publication upon delivery 4. Email Marketing and campaigns experience on Infusionsoft, Get Response Zoho, Aweber, and Mailchimp. 5. Social Media page management, tweets and post creation (Facebook, Twitter, Google+ and Linkedin) 6. Expert on Word Press and can customize Tumblr as well, knowledge of Google hangout. 7. Content Development for Website and Blog and other white paper 8. Knowledge of Graphic Design such as a brochure, flyer, postcard design (Photoshop and Illustrator), I know thoroughly Canva and Monkey Chimp. I am interested to be part of your team and get your tasks done on time for a low cost. I am ready to work for more than 40 hrs per week. Ambreen
$3 USD in 40 days
5.0 (3 reviews)
2.7
2.7
53 freelancers are bidding on average $6 USD/hour for this job
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*** Excellent communication skills *** Basic Computer skills *** Able to Multi-Task Hi, These 3 are the most important part of this position, I am promising that you will have all these stuff and you will love my task otherwise I won't charge a single penny for the task. Eagerly waiting to prove myself. Thanks
$5 USD in 40 days
5.0 (49 reviews)
7.7
7.7
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Dear Hiring manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like and I have excellent command over English. I am a hard worker, productive and worthy of your attention.!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$2 USD in 40 days
5.0 (51 reviews)
7.0
7.0
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Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
$5 USD in 40 days
5.0 (67 reviews)
6.9
6.9
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After reviewing job details I believe I'm the best fit for this position. I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. I have a great experience of working for 7 years with an online floral company based in Ottawa ON Canada. I have also worked as a Chat support for over 5 years on the base of 24 hours. I am offering all these services in best price and great quality service. Feel free to get back to us for further discussion. Thanks Kyle Stone
$5 USD in 40 days
5.0 (3 reviews)
6.6
6.6
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Hi there, I am interested to learn more about this opportunity. What is the duration of the project? When do you want to start? Please advise. Thanks n Regards, Mahtab
$15 USD in 40 days
5.0 (75 reviews)
6.4
6.4
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A proposal has not yet been provided
$19 USD in 20 days
5.0 (4 reviews)
6.2
6.2
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Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US time zones. My IT skills are quite decent. I have latest computer with 2-3 hours battery backup in case of power failure. Then a generator for back up is also available. As for my connectivity, have 2 internet broadband connections, the best there are in the market. Thus, I can remain connected with you, for full 8 hours of the day on email and Skype, without interruptions. My personal qualities are: - Detail Oriented, as handled many sensitive contracts in past. - Trustworthy and honest. - Very Fast Learner. Thank you Best Regards
$8 USD in 40 days
5.0 (3 reviews)
6.3
6.3
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Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I may not be in the top of the bidders but I am sure that I will be in the top for the quality of work that I do. Instead of giving this work to an agency who will split up the work among the worst and best freelancers, you better award it to me to get only the best result with 0% errors. You can just test me for a week so you will get to understand that I am the best fit for this job position. I don't want to explain more about me because when we do the trail then you will get to know everything about me in real than in words. Most of the employers here hires me after a test to make sure they hired the right person. So I humbly request you to reply me so that I can prove myself. None of my past clients left a negative feedback on my profile because I work for their satisfaction not for the money. This is the reason behind my success. I assure you that my work will have 100% accuracy and satisfaction of yours is always guaranteed. Let me show you how I am eligible to do this task. Let me know your thoughts. Looking forward for your reply. Thanks.
$6 USD in 40 days
4.6 (65 reviews)
6.6
6.6
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A proposal has not yet been provided
$7 USD in 40 days
4.9 (27 reviews)
5.5
5.5
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In order to make your project a success, you need someone who has ample knowledge and a keen eye for detail, both of which I have. I read and understood your requirements and can start the work asap. I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technologies ( they provide templates through knowledge base ) and Blisstel communications Support ( handled calls as well as tickets via fresh desk) . Iroams network ( ebay, amazon and santa medical ). Can do a trial period of one week , if you are satisfied you can hire me for long term. So i hope you would open a PM to discuss about the work . Regards, Ponsi
$5 USD in 40 days
4.9 (39 reviews)
5.4
5.4
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Hello; I am interested in the job to provide customer support. I am applying as an experienced customer service personnel who is self motivated, innovative and goal oriented individual. My experience and training have strengthened my creative ability and has motivated me to become aware of the importance of establishing excellent service to clientele. My written and oral English skills which are quite good will allow me to perform efficiently in the position of customer support agent and I look forward for the opportunity to grow with the company. Thanks for your consideration. Allison A Johnson
$8 USD in 40 days
5.0 (2 reviews)
5.1
5.1
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when it comes to dealing with customers over the phone. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls. have sold product and or services to markets as New Zealand, Singapore, South American countries, Canada, USA and some European English speaking countries
$8 USD in 25 days
4.6 (8 reviews)
4.8
4.8
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Dear Hiring Manager I have got your job posting on Virtual Assistant Project. According to your job description, you need a fast one for helping you in your tasks. And yes you have mentioned about your time. For your kind information, I want to let you know that I have been working with these types of works for more than five years without any single time schedule problem. I am fully expert in Project Management, client handling, Customer support, web research, extracting email,Amazon Web Services, eBay, eCommerce, Product Descriptions, Shopify, data mining, Google, Bing, Yahoo, MS Office (Full), Google Docs, Google Document, Google Spreadsheet, Adwords, Analytics, Webmaster, SEO, SMM, EM, SEM, PR, B2B Marketing, Lead Generation, Directory and other related programs. I can assure you that I will be able to assist you in your task in time with quality work. I have already completed so many projects. Please have a look at my portfolio and profile. I have listed many successful projects in my work history area. I am waiting to be hired for this project to show my skills. Regards Aditya
$5 USD in 40 days
5.0 (8 reviews)
3.9
3.9
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Let me be your professional virtual assistant My Bio√√√√√√√ Hello, am a professional virtual assistant with vast experience in data entry, copy typing, web search, transcription, CV making, proofreading, data analysis, typesetting, graphic design, web chart, email handling, internet marketing, web scraping, and social media uploads. I am a graduate in Bachelor's of Cooperative Business Management/Administration, that makes me to be a qualified administrator, I have been working with media company for a long period of time hence enabling me to gain a lot of hand on skills experience, after I left the media company I started my own company that deals with all virtual assistant work together with professional photography, our work has been highly rated as one of the best company in offering professional services, I have read your project details and I have seen its something I can handle, kindly allow me to accomplish this task in a professional way. Am a flexible person who works under client budget. Looking forward to have a chat with you as you award me the project. Regards. Moses Wanjala Virtual assistant
$2 USD in 1 day
5.0 (18 reviews)
3.7
3.7
User Avatar
I would love to assist you as a customer service agent. I have all of the requirements you need. I have excellent communication skills. As a bonus, I am from the U.S., and I have a Bachelor's degree in English literature, so you can rest assured that my communication will be great. I have spent a lot of time on the computer for all sorts of tasks, so computer proficiency is not a problem. Multitasking my work is also something I am comfortable with. Please message me if you are interested! I would love to talk about the details with you.
$8 USD in 40 days
4.5 (2 reviews)
3.5
3.5
User Avatar
Hi, my name is Beverly Maniago and I have a 10-year experience in providing email, chat, and phone support for American companies, most notably, America Online (AOL). I also have exceptional communication and writing skills ( I am one of the most top-rated copywriters on this website). Looking forward to discussing the details of the project with you. :)
$8 USD in 40 days
5.0 (3 reviews)
2.9
2.9
User Avatar
I am a computer teacher with good English. Honest, reliable I expect the same thing from you. Please refrain yourself working with me if you are not honest.
$3 USD in 40 days
5.0 (2 reviews)
2.7
2.7
User Avatar
Hi, My name is Marjan, what makes me best candidate for this job? Excellent communication skills, with 2 years of active experience in working as Live Chat representative and Customer Happiness Office and providing customer and basic technical support (troubleshooting and providing instructions for Windows app and for a Web app). Recently the project for proving customer support for the windows application has finished and I am looking for a new job, as I got plenty of free time while sitting in front of the computer and by this I would like to suggest that I got more advanced computer skills and I am also proficient in using various software. This is exactly what I am doing for the last 2+ years and I feel really comfortable in answering to customers, especially when I have the answers for them, my average response time for the Live Chat is ~10 seconds. This proposal should say about my written English level, as I am typing on the go. My Time Zone is UTC +2 (Central European Timezone)so US working hours fit perfectly for me Looking forward to hearing from you. Best regards, Marjan MancM
$7 USD in 40 days
5.0 (1 review)
2.8
2.8
User Avatar
I have everything you need to get the job done, and virtual assistance works are something I have been doing up to now.
$3 USD in 40 days
4.8 (1 review)
2.4
2.4
User Avatar
Hi, I have completed similar projects efficiently please check my portfolio and profile. Thanks Ahtesham
$4 USD in 35 days
5.0 (2 reviews)
2.5
2.5

About the client

Flag of UNITED STATES
Lombard, United States
5.0
11
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Member since Feb 6, 2015

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