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Customer Service Rep -- 2

$3-5 USD / hour

Closed
Posted 2 months ago

$3-5 USD / hour

We have a cleaning service that operates in mulitple areas in the U.S. We want a Spanish and English speaker. We need a Customer Service Representative that can handle Inbound Calls, Outbound Calls along with text and email communications. The role will require to have a computer with at least 8GB of ram and 2 computer screens. CSR will be scheduling, rescheduling customer bookings, hiring and coordinate with cleaning team. We use Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. We are searching for a friendly and positive person to join our nights & weekend shift (EST 6p-11p). We can be flexible with time but person needs to demonstrate that they can be at a computer and reply immediately. Big plus if you use a phone headset that cancels out surrounding noise.
Project ID: 37236468

About the project

37 proposals
Remote project
Active 1 mo ago

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37 freelancers are bidding on average $5 USD/hour for this job
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Hi there, I can help you in Inbound, Outbound calls with chat and email communications. I can join you during your business hours. Let's connect in chat for further discussion. Regards, Rahul
$4 USD in 40 days
5.0 (8 reviews)
2.6
2.6
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Hi I am Jean Conde from the Philippines, I would like to apply for this position and ensure you that I can do all the tasks.
$4 USD in 30 days
0.0 (0 reviews)
0.0
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Hello! My name is Md Abdur and I am a Digital Marketing Specialist with over 15 years of experience in the field of digital marketing. I understand that you are looking for a Customer Service Representative that can handle Inbound Calls, Outbound Calls along with text and email communications. I believe that I am the perfect person for this job because of my extensive experience in various areas of digital marketing. Specifically, I have expertise in analytics, content marketing, social media management, customer service operations and more. This makes me an ideal candidate for this project as I can provide valuable insights into how to optimize customer booking schedules most effectively as well as coordinate with the cleaning team. I would love to discuss further how I can help you with your cleaning needs but please feel free to reach out if you have any questions!
$3 USD in 24 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am excited about the opportunity to contribute to your team and provide exceptional support to your customers. I have reviewed the job description and requirements, and I believe I am well-suited for this position. **Language Proficiency:** I am fluent in both Spanish and English, which enables me to effectively communicate with a diverse customer base and provide top-notch customer service in both languages. **Skills and Experience:** I have extensive experience in customer service, including handling inbound and outbound calls, text, and email communications. My background in scheduling, rescheduling bookings, and coordinating with teams aligns with the responsibilities outlined in the job description. **Technical Setup:** I meet the technical requirements for the role, with a computer equipped with at least 8GB of RAM and two screens. I am familiar with the software tools you mentioned, including Ring Central, Maidiily CRM, Pipedrive CRM, and Google Sheets. **Noise Cancellation:** I use a high-quality phone headset with noise-canceling capabilities to ensure clear and uninterrupted communication with customers. Thank you for considering my application, and I look forward to the opportunity to join your team as a Customer Service Representative. Best regards Sumaiya
$3 USD in 24 days
0.0 (0 reviews)
0.0
0.0
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Hi Check my profile. I'm ready to start work at your time zone. You can take interview and can check my English and speaking skill. Let's start discussion in private chat. Thank you
$4 USD in 40 days
5.0 (2 reviews)
1.2
1.2
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Hello, Arnold here, I have experience a 2 + year experience in the customer support sector. Additionally, I have a proficient command of the English language. With the time mentioned work perfect for me because I currently don't have work thus will give this 100% of my time. Thank you for your consideration
$4 USD in 40 days
0.0 (0 reviews)
0.0
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Hi, I can handle this project as I have more than 10 years of experience in customer support. I consider myself an efficient multi-time zone savvy since I have successfully handled customer support roles for clients in the USA, CA, UK, Germany and Australia while also managing the ever-changing international schedule. I have also worked with cleaning company in canada ( Name: Now its clean) and ive used ring central as a dialer before. I am Skilled in using the following: Office equipment, communication tools Project management tools CRM tools/ google workspace/ time tracking tools Scheduling tools and social media pages File sharing tools and document signing Travel management tools and real estate software. I have a proven track record of providing administration support to decision-makers in various office settings. I have worked for a startup, small and large companies in the insurance, real estate, IT, market research and medical industry. I am available to resume immediately. Kindly send me a message. Best regards, Uzo.
$5 USD in 40 days
5.0 (3 reviews)
3.2
3.2
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Hello, I’m Anas and I’m a data entry specialist. I have 6 months experience in data entry and I have completed several online courses on Excel, Google Sheets, and data analysis. I can work with various types of data such as text, numbers, images, or audio. I use Microsoft Office. I can enter, update, or verify data accurately and efficiently. I can also perform data cleaning, sorting, filtering, or formatting tasks. I can handle large volumes of data and meet deadlines. I’m passionate about data entry and I always strive to deliver quality work. If you need a reliable and skilled data entry specialist, please contact me.
$20 USD in 40 days
0.0 (0 reviews)
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Skills and Experience: - Proficiency in data conversion techniques - Experience with various data conversion tools and software - Strong attention to detail and accuracy - Ability to handle and process large data sets efficiently
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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hi,My name is Mary-Anne I am a passionate and commitment Virtual Assistant with a growing proficiency in web design and SEO. I specialize in providing exceptional virtual support to clients. With a solid foundation in administrative tasks, excellent time management, and strong communication skills, I am well-equipped to streamline workflows, manage calendars, and enhance overall efficiency. I have extensive experience in customer service, specifically customer service rep roles. I have worked in mulitple areas in the US and have used Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. I understand from your description that you are looking for a Spanish and English speaker to join your cleaning team and handle Inbound Calls, Outbound Calls along with text and email communications. I believe that I am the best fit for this position due to my extensive experience in customer service as well as my dedication to efficient scheduling and response times during customer interactions. Additionally, I use a phone headset that cancels out surrounding noise so that I can stay focused on the task at hand without being distracted by other sounds.
$3 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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I have a 3 year experience in customer sevice in which I received different bonuses. Received 300 calls daily and ensured I met the needs of each client.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madam, I am interested in the job position as I possess the relevant skills required to perform my job efficiently. Hence, I would like to request you to consider my application for the same. Warm regards, Steve Jones
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there! I'm excited to express my strong interest in your Customer Service Representative role at your esteemed cleaning service. The job description perfectly aligns with my skills and background. While Spanish isn't my forte (unless we're discussing tacos or burritos), I'm fluent in English. My experience covers Inbound and Outbound Calls, text, and email communication, ensuring customer satisfaction. My trusty PC boasts 16GB of RAM, ready for multitasking. I excel in scheduling, rescheduling, and team coordination. I'm proficient in Ring Central, Maidily CRM, Pipedrive CRM, and Google Sheets, ensuring seamless integration into your systems. I eagerly embrace your nights & weekend shift (EST 6p-11p), offering immediate responsiveness. I use a top-tier noise-canceling headset for clear communication. I'm excited about potentially joining your team and injecting humor into customer service. Thank you for considering my application. Sincerely, Anthony Walker
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Employer, I'm eager to join your cleaning company as a customer service representative, having excelled in a similar role at Star Express, a leading Australian cleaning company. My experience equips me with exceptional communication, problem-solving, and teamwork skills. I thrive under pressure, maintain meticulous records, and adapt swiftly to changes.I trust your customer service excellence and innovations will align with my career aspirations. I look forward to discussing how I can contribute to the success of your company. Sincerely, William Victor Sackeyfio.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, my name is José Manuel and I am excited to learn more about your project and discuss how I can help you meet your needs. As a Customer Service Representative, I'm confident that I can provide the best service possible for you. With 8GB of RAM and 2 computer screens, I believe I have all the necessary equipment to handle all aspects of the job. Additionally, I have experience working with Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. I have extensive knowledge in data entry as well as AI image and animation skills which would be useful for creating art for video online channels. Additionally, I am able to create front pages for YouTube videos which shows my creativity and ability to meet deadlines..I believe that my skillset is perfect for this position and would be a great addition to your team. Please let me know if there is any way we can continue this discussion so we can get started on finding a solution!
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I hope this message finds you well. I am writing to express my interest in the Customer Service Representative role for your cleaning service. With over four years of experience in customer support, I am well-equipped to handle inbound and outbound calls, text, and email communications effectively. I am fluent in English, which will enable me to assist a range of customers. I meet the technical requirements for the role with a computer equipped with 8GB of RAM and dual screens, ensuring optimal productivity. I am experienced in using Ring Central, Maidiily CRM, Pipedrive CRM, and Google Sheets. Moreover, my flexibility and willingness to work the night and weekend shift (EST 6pm-11pm) align with your requirements. I am committed to being prompt and responsive, and I utilize a noise-canceling phone headset for a distraction-free environment. I am confident that my skills in data entry, telemarketing, sales, and customer support, along with my dedication to delivering exceptional service, make me an ideal candidate for this position. I look forward to the opportunity to contribute to your team and help your cleaning service thrive. Thank you for considering my proposal. Please feel free to reach out if you have any questions or would like to discuss further. Sincerely, Aileen Paquingan
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Client, How are you? My name is Dior Ella Abad, I came across your ad and I wanted to apply for this position. I have been working as a customer service representative for roughly 10-12 years. I started my career way back in 2005 as I worked in the BPO industry. I used to work for Accenture and Dell in a BPO setup and was with them for about 2 years each. I have been doing online tasks for about 8 years already, from email handling, taking inbound and outbound calls, processing orders, doing refunds, and a lot more. This experience has equipped me well and enhanced my knowledge and skills in the given field. I do hope you will consider me for this position. Kind Regards, Dior Ella Abad
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there! My name is Golam and I am a certified Spanish and English linguist with over 10 years of experience in the customer service industry. I specialize in providing high quality customer service and support necessitated by the needs of customers. I am confident that I can effectively handle your needs for customer service rep, specifically with respect to scheduling Inbound and Outbound calls as well as responding to text and email communications. Additionally, I have experience using Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. I understand that you are seeking a Spanish and English speaker who can handle Inbound Calls, Outbound Calls along with text and email communications. I am available nights & weekends to assist you with your needs. With my extensive experience in customer service and support, I am confident that I can provide exceptional service while being responsive to your needs. Please don't hesitate to contact me if you have any questions or would like more information about my professional profile.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello sir , I am writing to you for the position of data entry expert that you are looking for an urgent basis. Data entry job is my passion and I have 6+ years of experiences in this field that makes me confident to apply in this project. My typing speed is one of my great assets for your project. I have been playing with MS Word and Excel for more than 3 years and I understand every inch of this software. I believe I will be an asset for your project.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm a native English speaker with great communication skills and interpersonal relations and I am so thrilled and excited to apply for this position. I have gone through the job description, and l'm a perfect fit for this role. I have a natural aptitude towards customer service roles as l'm very friendly, easy going, and quick to assist in my daily life. I feel absolutely comfortable talking to customers both over the phone and via Live Chat. My friendly demeanor and the passion to help makes me the best candidate for this job. I have a great love for technology and love learning new skills. I have worked on several CRM tools and applications. I would highly appreciate an opportunity to talk to you further about this role, and what I can bring to the table.
$6 USD in 40 days
5.0 (1 review)
2.2
2.2
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I am writing to express my intent to apply for the position of Customer Service Representative or any open position in your company that you think best fits my competencies. I have a total of 2+ years of experience in Customer Service and 1 year of experience as a Property Management Assistant (Architectural Control Committee/Coordinator). I am confident that my skill sets and expertise would best match the requirements and can contribute to the growth of the company. Not only can I offer my skills and experiences but also my hard work, determination, and passion in doing my work. Looking forward to hearing from you.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have over two and a half years of experience working as an assistant property manager. In this role, I utilized skills such as data entry, marketing and advertisement design, customer service, cold calling, delegating tasks, and reviewing and processing private information. I am a hard worker, diligent, and detail-oriented. I aim to provide accurate and timely translations and data entry services using my demonstrated work ethic, language proficiency, and organizational skills. I'm fluent in English and Spanish, and have thorough experience using different methods of communication.
$4.50 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in Spanish and German. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, As I was looking for a job, I saw your post. You can always count on me, I am a fast a learner and am passionate in everything that I do. Looking forward to hearing from you soon. Best Regards, Claudine
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello! My name is Genesis and i’m highly interested in this job. I’ve been assisting customers for two years now and helping them in different areas and services, i used to help customers via live chat and inbound phone calls so i’m fully prepared to assist with accuracy and i’m willing to learn everything about this interesting job. I have a flexible schedule and i’m able to start immediately and completely focus on the daily tasks. I’m the perfect candidate for this job because i’m highly organized, time-efficient individual with great communication skills, patient and empathy. I do have canceling noise headsets because i used to work from home so i’m able to start immediately.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am writing to express my strong interest in the Customer Service Representative position for your cleaning service that operates in multiple areas in the U.S. I believe that my skills, experience, and dedication make me the best candidate for this project. First and foremost, I am fluent in both Spanish and English, which is a crucial requirement for this role as it involves communication with a diverse customer base. Being bilingual enables me to effectively address the needs and concerns of a wider range of clients, enhancing their overall experience with your service. I have extensive experience in customer service, including handling inbound and outbound calls, as well as text and email communications. I am well-versed in providing top-notch assistance to customers, resolving their issues, and ensuring their satisfaction. Moreover, I am highly adaptable and can swiftly switch between various communication channels to meet customer preferences. In terms of technical requirements, I meet the specifications outlined for the role. I have a computer with 8GB of RAM and two computer screens, which enables me to efficiently manage tasks like scheduling, rescheduling customer bookings, and coordinating with the cleaning team. My familiarity with the software tools you use, including Ring Central, Pipedrive CRM, and Google Sheets, will allow me to seamlessly integrate into your workflow and deliver results from day one.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am confident that I would be the best fit for this project. I have extensive experience in customer service and support as well as a track record of fast learning. I am fluent in English and have the skills necessary to perform the job requirements including handling inbound calls, outbound calls, text and email communications. My past work experience has given me the necessary knowledge to effectively manage customer bookings including scheduling, rescheduling, hiring and coordinating with cleaning teams. I use Ring Central, CRM for leads and Google Sheets. All these tools ensure that my work is efficient and effective. If you're looking for a friendly and positive person to join your nights & weekend shift (EST 6p-11p) then I would love the opportunity to talk more about how I can help make your life easier!
$4 USD in 80 days
0.0 (0 reviews)
0.0
0.0
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Hi Client, Good afternoon, I have relevant experience because I've been in BPO for nearly five years working with many firms and handling different accounts in a fast-paced environment. As a customer service representative, it is my responsibility to resolve customers' concerns by following the process flow, exhausting all my resources to investigate them properly, and escalate them to the appropriate team. As customer service, we made sure we documented all the incoming, outbound, and emails. Thank you for considering my application. Please feel free to reply to this email. Thank you, Sheryl
$4 USD in 40 days
5.0 (1 review)
0.6
0.6
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Im currently working a similar job with 2 years of experience and i do believe that my skills are what you’re looking for. Im a fluent English speaker with amazing an amazing tone
$5 USD in 32 days
0.0 (0 reviews)
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I am highly proficient in Microsoft Office Suite, Google Workspace, and other productivity software. My adaptability and and quick learning allow me to swiftly allow me to embrace new tools and productivity. I would welcome the opportunity to discuss how my qualifications align with your needs and how I can contribute to your continued success. My adaptability embrace new tools and technologies, ensuring I remain productive and resourceful in a virtual work environment.
$4 USD in 40 days
0.0 (0 reviews)
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Hello, My name is Michael, i am really interested with your project. I really like to talk with someone new, while giving them what they need to know or helping them solving what they really need. I am from Indonesia, I have almost 5 years expereience in hospitality, And inside those 5 years, im working with a lot of foreigner which meaning im using english as my main language (international catering service) Please contact me, if you interested.
$5 USD in 40 days
0.0 (0 reviews)
0.0
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Expertise in Data entry and excel, also have proficiency in MS Office, Google analytics, and QuickBooks, and 10-Key KPH typing speed with zero errors. Working with me will surely bring you many good as I am very creative and persuasive in nature. Also, I can handle things diplomatically with full professionalism. I understand the project requirements well and I am confident that I can deliver outstanding results for you. If you are looking for a customer service representative who can handle inbound calls, outbound calls along with text and email communications then please feel free to contact me. Thank you for considering me for this job. I am from India as per Indian standard time available from 6pm to 11pm. Laptop held and can speak English
$4 USD in 40 days
0.0 (0 reviews)
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I've been working in call center industry before handling sales account, insurance account, and customer service account.
$4 USD in 40 days
0.0 (0 reviews)
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Hello team, This is Rohit. I have read your job description and have interest in this kind of job. I am a cooperate Employee and also have 3 years of experience in an MNC company as a customer service representative. I have experience letters if you would like to see them. I can speak English. Thank you
$4 USD in 40 days
0.0 (0 reviews)
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About the client

Flag of UNITED STATES
Weston, United States
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Member since Aug 6, 2016

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