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Implement OTRS plugin/extension on TicketZoom View

$2-30 USD / hour

Closed
Posted over 4 years ago

$2-30 USD / hour

On TicketZoom view we need a additional button on the level of articles. (link to TicketZoom: [login to view URL];TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if the header does not contain a valid URL popup to user, that the report URL "X-Mailcontrol-Reportspam" is missing and also display it's value to the user - if the user has accepted to report as spam - move ticket to a predefined queue (in sysconfig you can select a queue) - trigger a open of a new browser window with the report URL - close the ticket Test: - use docker with OTRS 5.x compatibility Delivery: - in git (we will share you a git repository) - you share a script in git, which can create the [login to view URL] for installation into OTRS Milestones: MS1 (10% payment) docker is up and running and providing the latest OTRS 5.x files are delivered to git MS2 (20% payment) your plugin has the config page done, destination queue can be picked from a list (default UI from otrs) Configuration is getting persisted properly into database (or by you suggested storage location) MS3 (40% payment) you have implemented the plugin and shared the plugin and script to build the plugin-zip in git. MS4 (30% payment) our tests are done (typically 3 weeks) and all bugs are fixed MS-bonus (25%) if you deliver all steps within 3 days This is a hourly project but you have Milestones? yes, we expect to have more tasks to solve. So here we expect from you to get a fixed price offer based on your hourly rate. Means you give us your fixed price offer based on your estimates and we pay by the given milestones and delivery dates the prior mutually agreed amounts.
Project ID: 21196024

About the project

4 proposals
Remote project
Active 5 yrs ago

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4 freelancers are bidding on average $21 USD/hour for this job
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Hi I have more than 15 years development experience and a great team, we can complete your project with clean code and best practices Send me a message so we can talk about the details Thank you.
$40 USD in 40 days
4.4 (8 reviews)
3.1
3.1
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Hello Sir, I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I can achieve the results with my team of developers, designers, QA and Project Manager and SDM who will be responsible to take care of your project. We are here for long-term relation providing development service, maintenance, and support. We are the team of 80+ employees and over the past 9 years, we have completed 300+ projects in the web, mobile, and software application development projects Skills: PHP & .NET Frameworks, MySQL, REST API, Javascript, Jquery, Advanced Javascript (Angular, React JS), AWS cloud, MongoDB, Express JS, Mobile application development (Android/iOS), ERP Development, full-stack development, frontend, and backend development, IoT applications. Our aim is your success. We are a software development company who works with small to medium size companies and help them by providing software solutions taking end to end responsibility of a product/application. Queries: 1. What is your bread and butter from this project? 2. Do you have any documentation feature list? 3. When you are looking to start the development? 4. Are you willing to sign the NDA Contract? 5. What is the date of deployment in your mind? Awaiting for a positive response :) Regards, Akash
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of GERMANY
Stuttgart, Germany
5.0
20
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Member since Mar 13, 2016

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