create a get api to get the call logs in crm.

Please find the system supported api parameters. Kindly ask the developer to create a get api to get the call logs in crm.

Post the api is created goto settings-->hook api-->add the api

Goto settings--> call flow-->post call hook-->select the api

The Parameters of the Api that are posted back are :-

$dispnumber -- The SR number.

$caller_id -- caller's number

$call_id --unique callid

$start_time -- start time of the call

$end_time -- end time of the call

$timezone -- timezone in which the start_time and end_time is made available.

$call_duration -- duration of the call

$destination -- connected agent's number.

$action -- action that was taken (phone/voicemail/fax/sound/conference)

$extension -- the extension which was pressed.

Output of one of the received packet of hookapi at server end:-

Incoming cdr: {'dispnumber': '+919015113018', 'extension': '1', 'callid': 'ed29c4be-8e1b-11e2-84a9-89b2fd87d2cb', 'call_duration': '0', 'destination': 'Call Missed', 'caller_id': '+919650900117', 'PWD': '705u8cluGWY', 'end_time': '2013-03-16 14:58:57', 'action': 'Phone', 'timezone': 'Asia/Kolkata', 'resource_url': '', 'type': 'incoming', 'start_time': '2013-03-16 14:58:57', 'UID': 'IVRadmin'}

Odoo Python Software Architecture

Project ID: #19453742

About the project