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Phone and chat support assistant for e-Commerce shop in New Zealand

We have 2 e-Commerce shops in New Zealand and UK. Looking for chat + phone support assistant. Before bidding make sure timezone is suitable for you for both countries.

New Zealand - 9 AM 8 PM

UK - 10 AM - 7 PM

Working time - 7 days a week.

Working requirement - just be on the computer, no matter where you are, you can do this combining with other freelance jobs.

Requirement:

- Give detailed information about product (how it works, specifics, recommendations)

- Provide shipping, returns and other terms and condition information.

- Be able effectively provide this information via phone.

- Sales (telemarket) skills are required to be able sell product.

- Excellent English language command - easily understand New Zealand and UK accent.

Remuneration:

Work volume - Totally 3-5 chat requests daily - totally - 15-20 minutes

Phone calls - 3-5 phone calls daily - average call duration 3-5 miuntes. - 20 minutes totally.

Calls will be forwarded to your mobile phone.

Remuneration.

Monthly for chat fixed price - 120 USD. (as volume is very low)

For phone calls - 5 USD per call only for products which will get sold.

Note - all callers are 90% buyers, they need proper information to make a decision to buy.

1-2 days training will be required. (5-6 hours) before you can take this job.

Skills: Customer Service, Customer Support, Phone Support, Sales, Telephone Handling

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About the Employer:
( 22 reviews ) Yerevan, Armenia

Project ID: #10487455

23 freelancers are bidding on average $434 for this job

Excelentt

I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark, zopim), admin support, email handling, phone support, content moderation (tap-trip, liveleak, chatous, More

$250 USD in 30 days
(22 Reviews)
5.6
chyconsl

Hi, I have read and understood the project description and possess the skills required to meet your needs. Please give me a chance and reply. Thanks.

$388 USD in 30 days
(5 Reviews)
3.3
$250 USD in 30 days
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2.1
hildeladolfomeda

I am a good fit for this job because I have all the qualities that you are looking for. Experience is the golden factor in this project where you find in me at least 6+ years of working experiences.

$555 USD in 10 days
(3 Reviews)
1.9
bpo0995

Hi We are a customer service company and specialize in phone and chat support. We are available 24/7 and are able to work during the hours of any time zone and can work for any hours you need. Please get back More

$333 USD in 30 days
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1.6
Devrits

Hi Hiring manager i have read your all given information in below description and i am ready to do various type of work for you and also work with in your criteria and along with your time i have many things experien More

$250 USD in 30 days
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1.1
adrish12

Hiring Manager, I have past several years of experience working in customer service department handling inbound, outbound, live chat and email process. I am a [login to view URL] Maths with MBA marketing. I will be able to More

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cliede

Hi, I manage a call center in Cebu Philippines and I am interested to do business with your company. We can provide highly skilled staffs for the project. We are looking for Clients that we can build a long term relati More

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happydreams22

A proposal has not yet been provided

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Delilah2306

Kindly contact me for any more detail.

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kannaiar

Professional experience: 1. Worked as a Senior Customer Support Executive (Chat & Email process) in Value Labs, Hyderabad, since August 2011 to September 2014. 2. Worked in [login to view URL] as senior customer support a More

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madhurmohan

Doing the same for India company,giving them business thru upfront chat pop up and calls,let me know product line we can make good business and profits

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vanerahal

Dear Employer, I am an analytical young professional with a strong entrepreneurial potential. I have two years of international work experience in the Oil and Gas Industry, working as for multinational and service More

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Momen2hassan

A proposal has not yet been provided

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kitty517

Christie Karis Worthington, OH 614-313-7246 Highlights: Exceptional interpersonal skills. Driven. Energetic and cheerful. Clear and articulate phone manner. Dependable. Specialization in cold calling. Excellent time m More

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wilburserrao

Well experienced in customer support and customer service been in this field for the last 7 years. Would love to get this opportunity.

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michkamartina

I would like to be considered to work on your project. I am a fluent and articulate communicator, flexible and responsive. I am computer literate and a fast learner who is practical with a strong sense of urgency and r More

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AwaisChaudhry

Hi there! I have read what you exactly need, however I would like to ask you a few questions. I would call myself a master of what I do, I do work smart and do not rest until I get the job done. Please feel free to pin More

$555 USD in 10 days
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Grazzea

I have been working since 2008 related to CUSTOMER SUPPORT, ADMIN JOB, MARKETING PERSONELL, and MANAGEMENT with financial& sales company I am proud to say that I am skilled and well knowledgeable on Customer handli More

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