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Email Customer Service Help

$8-15 USD / hour

Closed
Posted over 6 years ago

$8-15 USD / hour

We are a charter bus company who needs assistance with responding to email correspondence and quote requests, and ensure better email communication with our customers. Duties are as follows: --Review previous email correspondence --Respond to all emails within a specified time frame. If a substantive answer cannot be immediately provided, provide client with a substantive response letting them know --Review voicemails and missed calls to the sales manager, and follow up via email or SMS as appropriate. If phone skills are good, provide follow up call. Initially, a manager will review all responses prior to them being sent. ***Organization, good writing skills, writing speed, and attention to detail are all important*** We are seeking a qualified freelancer who is able to work from home without distractions. We prefer to hire someone locally, so we can complete an in-person interview and training (note: training can only be carried out night and weekends). All work can be completed from your home. College students preferred. Must have a computer with internet access, and a cell phone with unlimited calling, for correspondence with management.
Project ID: 15888349

About the project

40 proposals
Remote project
Active 6 yrs ago

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40 freelancers are bidding on average $11 USD/hour for this job
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Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$11 USD in 40 days
5.0 (45 reviews)
7.0
7.0
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Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
$8 USD in 40 days
4.9 (41 reviews)
6.6
6.6
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Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert Customer Service Specialist with extensive skills on managing Social Media Platforms, Landing Pages, Campaigns and Newsletters,Excell, Marketing/Sales Management, Email Marketing, Appointment Setting, Bookkeeping, Cold Calling, Lead Generation, Landing Pages, Internet Marketing, Data Scraping, Customer Service and Phone Support, CRM, General Administrative Tasks and Data entry. Please let me know what is the line of business corresponds to this project and let's make an effective action plan together to get it started. Wisely choose the diamond among the candidates :) Hope to talk to you soon. Cheers. Thanks and Regards, Vanessa
$8 USD in 40 days
5.0 (6 reviews)
4.9
4.9
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Hi there, I am Sachin and I'm a full time dedicated assistant with 5 years of experience in customer service, data entry, Wordpress and social media. I'm confident & highly values professionalism to carry out all tasks within time-frame. Best, Sachin Bhosale
$8 USD in 40 days
5.0 (5 reviews)
3.5
3.5
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I believe I am a great candidate for the position. Although I do not reside in New York or New Jersey, I do reside in Minnesota and I am available in the evenings--CST zone.
$12 USD in 25 days
5.0 (2 reviews)
2.0
2.0
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I wanna say i m new on this platform. But i have 8 years professional experience of customer service executive in airline. I m sure i can do it.
$13 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have been writing articles since 2009, and have the time and resources necessary to fulfill the requirements of this project --- with the exception of me not living near the project area. If given the chance, I'll give extra time and effort to accommodate and fulfill the project's needs.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$10 USD in 10 days
0.0 (0 reviews)
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0.0
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have been employed as an office manager in the past and know that this position needs someone like me that has the ability to prioritize and multitask.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$13 USD in 8 days
0.0 (0 reviews)
0.0
0.0
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i 'm up for it
$11 USD in 14 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$8 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hi, I have excllence in handling emails for US customers. Relevant Skills and Experience I have worked with the following organisations - IBM - American Express - Gwynniebee
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$8 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Nour Bsharat, I'm 24 years old.. Studying MBE.. I want to work with you because I need money plus I will get more communication skills.. Thank you Relevant Skills and Experience I have a good communication skills also my bachelor degree is in marketing field, and now I'm studying master of business entrepreneurship
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am a perfect fit for this job, I have got very good writing and typing skills. I am a Ph.D. student majoring in English Literature. I live overseas but I am willing to take all the required training via Skype at your convenience. I am super organized and detail oriented and always have room for improvement.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, Although I am not local, I do have intermediate experience with Emailing. I do have a cell phone and Internet access to complete my assignments, and work efficiently. I am a student at this time, and I am willing to commit to 20 hours per week Mon-Fri for 4 hours per day. Due to school and work, I would like to discuss scheduling to make sure the hours worked does not interfere (if hired). I look forward to doing business with you. Thanks
$11 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I have plenty of experience in the call center, virtual assistant, managing, quality assurance areas. I've been working as a virtual assistant and call center agent for the past 9 years and during that time I have been able to acquire the necessary resources and experience to be able to perform the task and duties that any job related with customers and assistance that the business requires. I have been able to gather 3 years of experience on administrative tasks such as: emailing management, social media management, spreadsheet data entry and more assistant duties. 2 more years as IT helpdesk resolving issues related computer, emails, mobile devices, networking and internet. I have a lot of experience working with data entry, email and chat support, using tools like CRM, Salesforce, Zendesk, Google Docs, Payment platforms and more.
$12 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I can give my fullest best in this job, i can communicate well to other and very hardworking person. Relevant Skills and Experience I have no experience, but i can do a very good job
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$11 USD in 10 days
0.0 (0 reviews)
0.0
0.0

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Flag of UNITED STATES
United States
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Member since Dec 16, 2017

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