submit a report in business format paper (not more than 2000 words), which satisfies the following:
You must explore and critically discuss the above operations and quality management problems and opportunities faced by the company.
You must explain and critically evaluate the alternative application of operations and quality management concepts / methods which may aid resolution of the difficulties.
You must recommend appropriate solutions, which should take account of the capacity and resources for implementation that may be required.
Use diagrams and tables wherever possible. The report MUST be fully referenced with a linked bibliography.
The report should not exceed 2000 words.