It is my commitment to provide my clients with the highest level of service to help them succeed in the marketplace and to improve the quality of processes and products, while allowing the performance of tasks in a healthy and safe environment. My focus, whether as an quality manager, lead auditor or inspector, is: not only evaluating business processes against rigorous ISO, or industry standards but, by clearly understanding how compliance with such standards can improve the efficiency, economy and profitability of operations and, by paying close attention to the impact these standards have on improving quality and customer satisfaction, thereby reduce the number of defects or incidents that could affect the health and/or safety of employees.