Hi,
I would like to help you solve lock screen issue. I am available immediately.
I have a degree in Computer Science which means working on computer is my everyday routine.
I have a few questions for you, so we could pinpoint the problem and find a solution.
1.) When and how often does this occur? While working or when PC is idle or both?
2.) Did you upgrade your PC from Windows 10? If yes, did that happen before upgrade?
3.) Do you use Bluetooth devices i.e. Smartphone connected to your PC?
4.) I see you are using laptop. Does this problem occur regardless of whether laptop is connected to power adapter or running on battery, and regardless of chosen power option (Balanced, Power Saver mode, High Performance)?
I would like to try some of solutions that could fix the issue. I am willing to try it for free, until the problem is fixed.
Please pm me to discuss further as I would like to know more about the issue.
Look forward to hear from you.
Best regards, Krunoslav