I am an active, effective person, excellent diction, responsible, enterprising, leadership ability. I consider myself responsible, serious, dynamic, thoughtful, observant and accustomed to working under pressure both individually and as a team, with experience in administrative management, personal customer service and by Telephone, sales of tangible and intangible products, management and business advice; Committed and punctual in the position assigned to me with the desire to learn as well as to generate added value to the company through the creation of ideas and initiatives for its development. I have performed the following tasks: solution to claims and requirements of clients of different entities, provide information on products and services, clarification and advice on current intangible products of each client, appointment scheduling, preparation and presentation of daily reports, monthly and annual, channeling user concerns, development of strategies to increase billing, data entry, transcription, letter writing, email management and social networks, among many others. I want to be the one who accompanies you in the process of your project and thus carry out all your ideas. Let's combine our work and achieve success together! Needless to say, the above does not prevent adaptation to new challenges, which is why I appeal to the opportunity to demonstrate it.