Hello, I am just seeking someone who can work remotely as a full-time position.
What are your tasks?
- Processes incoming service orders, inquiries and/or requests regarding products and/or services. Provide the quotation to our sales team for non-warranty service and spare parts.
- Receive customer complains, record in QPS and transfer to responsible people for corrective and preventive actions.
- Coordinate internal service process together with manufacturing, R&D, logistic and commercial colleagues and lead the decision process
- Summary the service results and make proposal about how to improve the service to the management, R&D and manufacturing (lessons learned)
- Cooperates with clients and sales representatives to clarify orders and issues.
- Continuous improvements take place under the lean principles within own responsibility. Well understand and strictly follow up the requirements of national laws and SEDL QMS documents so as to ensure the quality of product, service and process qualified and continuously improved.
8 freelancers are bidding on average $52/hour for this job
Hello My name is Diana and I’m interested in the offer, I have experience as assistant, please contact me and let me know more information about the job Thank you