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Customer service representative

$15-25 USD / hour

Closed
Posted over 5 years ago

$15-25 USD / hour

Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. time management skills. Responsibilities may include screening calls; managing calendars; making travel plan, meeting and event arrangements; preparing reports. Requires extensive software skills and Internet research abilities, flexibility, excellent communication and interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, outside clients and vendors.
Project ID: 18496915

About the project

38 proposals
Remote project
Active 5 yrs ago

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38 freelancers are bidding on average $20 USD/hour for this job
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Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business ... Read More
$27 USD in 40 days
4.9 (182 reviews)
7.2
7.2
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Dear potential client I understand that you are looking for a superb customer service can complete the task below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. Plus I have 10 years in Telemarketing which will be a very effective skills for cold calling. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
$22 USD in 40 days
4.9 (8 reviews)
5.1
5.1
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We can certainly work together on this. I have a PhD. in English Litrature from United States. My educational backgrounds also have helped me to excel in this section.
$15 USD in 40 days
4.8 (37 reviews)
4.6
4.6
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Great morning, It looks like you’re looking for the right person to be your trusted customer happiness rep and take amazing care of your business. Someone who’s not just experienced, but also detail-oriented and versatile. You’re in luck! I understand 100% what you’re looking for. For the past year I held the role of Operations Manager in an e-commerce sports & outdoors company (Mava Sports) and have since freelanced to help several clients better organize themselves and their businesses. My experience speaks for itself: I’ve managed 3 marketplaces on 2 sales channels, worked as a junior logistics coordinator and even founded a customer happiness department. I love working with data, am passionate about helping others and know my social media. Better yet, I'm excited about the opportunity to grow alongside you and to bring great value to your team. You did a good job explaining the role, but just curious - what are your 2019 goals and how can I help you achieve them? Thank you, Kassandra B PS: My English is impeccable, I have an American accent and am looking forward to join your team! Please let me know when I can take that test to schedule the interview.
$15 USD in 40 days
5.0 (6 reviews)
3.8
3.8
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Appointment Settings B2C/B2B/Telemarketeting, Lead Generation and verification Specialist, Phone Surveys, Outbound Collection Specialist, Cold calling, Customer Service Support, Email handling, Data Entry, Web Research and Order Process are our main expertise. We are a group of result oriented professionals with expert lead generation Skills, We have a team of goal driven individuals with automated dialer and a dedicated QA Team. Our Members are well equipped with experiences in BPO industry specializing in both customer service and sales. We are new on freelancer and we are hungry, RESPONSIBILITY IS OURS, You RELAX....
$16 USD in 40 days
5.0 (1 review)
3.2
3.2
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I have experience in Timeshare Account, Real estates and other Cold Calling/Appointment setting Campaigns. I can definitely provide you with good results. Why don't we talk over at the same time you can interview me.
$22 USD in 40 days
4.6 (1 review)
3.0
3.0
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Greetings: Glad I came across your project and hence express my willingness to take up this assignment. I am a Post-Graduate in Computer Science with 11years of experience in IT, HR/Admin domain. Client interaction, people management has been my forte. I have a very thorough understanding and knowledge of Excel and MS Office products. The said task can be comfortably achieved and delivered by me in a stipulated timeline. Looking forward to connecting with you to discuss more on this. Thank You. Deepika
$20 USD in 40 days
5.0 (1 review)
1.1
1.1
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Hello, I have been working as Administrative assistant for 3 years in Energy Development company in the Philippines where i performed a full cycle of clerical works, assisting managers calendar meetings and events, assists in billing and funds, data encoder and other multi-tasking job. I've been also a real estate agent for 2 years and after that i became a virtual assistant for 2 years in USA based and Singapore based company. Now, i am looking for Virtual job again that suited to my experience. I am looking forward to heat from you. If you provide short training that would be awesome for me. I can be reached thru email at jovyfabillandotcom Skype: jovyfabillan Sincerely, Jovy
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hola, cuento con experiencia en servicio al cliente, ademas domino las herramientas de Microsoft Office
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a good ability to work
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have more than 2 years experience as a customer care representative. Hiring me will leave you with no regrets. I have an excellent customers communication skills, both orally and written communications.
$20 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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Hello, I worked as a business development manager and marketing executive for the past 5 years and I have good experience in sales and social media marketing and running new startups and also working for multinational organizations. I'm a specialist in making sales and calling leads and i speak English fluently I'm always passionate about my work and I love doing researches and content creating, I've travelled more than 35 countries, so I have a good background in international marketing as well. please contact me for more information.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! I am interested in your job and I love to be part of this project. I have the skills and a good working attitude. If you will hire me we will have a fruitful working relationship. Thank you.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a capable individual with over 3 years experience in the call center environment, I do have a small team of 20 and I would be able to gather more if needed would also be willing to offer you a work force that works for less ($8) but brings in excellent results as per your specifications, with excellent English and proficient technological intelligence, this opportunity can be done remotely by my agents in a quiet environment. I am available to talk and look forward to a wonderful relationship.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, Committed and reliable freelancer here. I have been working in a BPO Industry for a little over 4years and I specialized in appointment setting/outbound calls and inbound. I have a complete set of tools for homebased job. My schedule and performance is something that you don't have to worry about because my time is very flexible and I make sure to deliver the project on or before due date. Feel free to visit my profile for my employment history. Wpm:65+ Best Gema
$15 USD in 26 days
0.0 (0 reviews)
0.0
0.0
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Greetings I hope you're doing more than fine. I have more than five (5) years of experience in the customer service field and (3) years of cold calling areas dealing with B2B and B2C U.S based companies, certainly, my skills can make a great contribution to your company's success. The advantages of collaborating with me are the following: ** English/Spanish Bilingual Fluency. ** Email & telephone etiquette skills. ** Experienced working in remote teams. ** High specs PC with high-speed internet. ** Excellent Computer & Multitasking skills. ** Above and beyond & eager-to-learn attitude. ** Strong organizational & communication skills. ** Sharp, diligent, pragmatic, results-driven, ** Skilled at balancing customer needs and company demand. ** I have a strong sense of ethics and an even stronger work ethic. ** Identified prospective customers using lead generating methods. ** Experienced in high call volume environments of inbound/outbound calls. ** I will listen effectively to your customer's needs in order to explain to them how the services of your company can help them. ** A High level of professionalism, patience, efficiency to minimize customer dissatisfaction and increase customer loyalty. ** I am completely aware of all the possible scenarios that a Customer Service Rep may face off, energetic and joyful work attitude, fast learner, experienced in deal-to-change and under pressure environments.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I understand the requirement clearly. I am quite confident on this particular job and should be able to complete this job with quality within the stipulated time frame. I am a hands-on worker in IT field in various domains in the last 24 Years. At many times worked simultaneously with Excel, PDF, Website and other input files where required consolidation from all input files was made appropriately and logically. I worked with various leading IT organizations in senior roles, but always I kept myself hands-on. Since many years took lead role for over-all IT managed service delivery catering strong customer support, customer centricity management, delivery and project management. Always adhered very challenging KPI’s for Customer support and satisfaction. I hold necessary professional certificates for IT project management (Prince 2) and IT operations (ITIL 3.0) My rich IT experience will certainly expedite my performance in terms of quick turn-around, quality, adoption of innovative idea and technology (if any).
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir and Madam, I'd like to take this opportunity to introduce my service to you. As an executive assistant for 10 years, I should be able to provide quality assistance to your company. Please do not hesitate to contact with any comments or questions. Best regards, Michelle Hsu
$27 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello sir I can work on this project and can bring good results Relevant Skills and Experience Experienced and skilled in customer service and support, troubleshooting and customer satisfaction
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am genuinely excited to help customers. I’m patient, empathetic, and passionately communicative. I love to talk. I put myself in customer's shoes and advocate for them when necessary. My Customer Service & Sales offers is not limited to • Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts, and file documents • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Excellent communication and presentation skills I am the Best fit for your Customer Services Task.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Dallas, United States
0.0
0
Member since Nov 9, 2018

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