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Weekly customer service

$2-8 USD / hour

Closed
Posted almost 7 years ago

$2-8 USD / hour

We need someone who can process replacements orders and update inventory records on Fridays. This is a long-term, ongoing position. Responsibilities: - Processing replacement shipments for customers - Updating inventory records - Sending customers a feedback request form weekly Requirements: - Must be fluent in English • Must have reliable internet connection and no frequent power outages • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience Notes: I have a detailed training website with instructions and FAQ's so you can quickly learn the material. ***** NO agencies please.
Project ID: 14615546

About the project

61 proposals
Remote project
Active 7 yrs ago

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61 freelancers are bidding on average $6 USD/hour for this job
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when it comes to dealing with customers over the phone. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls. have sold product and or services to markets as New Zealand, Singapore, South American countries, Canada, USA and some European English speaking countries
$8 USD in 15 days
4.8 (7 reviews)
4.7
4.7
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Hi! I've read your description very carefully. I'm just looking for a long term job. Now I'm feeling greedy to win this task. Because I'm quick learner & I love to learn. Please have a look at my profile & reviews. I'm a professional freelancer. No need to pay me if I fail. Please have faith on my words, I'll make you happy & give you my best service. Thanks
$4 USD in 40 days
5.0 (2 reviews)
4.4
4.4
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I only work with long term clients. I have used almost all tools related to customer support and eCommerce business. Kindly share more details about your business & all the training material. I'll dedicate all of my time for your business on agreed hours. I am also available for full time Customer Service. Looking forward to your response.
$5 USD in 40 days
5.0 (8 reviews)
4.1
4.1
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Hi, I'm Ricky, a computer systems engineer but my experiences are well rounded in many aspects and I'm capable of many things. I managed several successful multilingual online stores and some of my primary duties have been data entry in form of listing new products on various eCommerce platforms, sales marketing, phone and email customer service and live chat. I'm familiar with all office related duties, know Microsoft Office, experienced with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype. I'm available to start immediately to any hours proposed. I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.
$8 USD in 40 days
5.0 (1 review)
3.2
3.2
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Hi, We can assign a dedicated person for this work. We provide 16 hrs a day and 7 days a week service. capable of providing service on time every time, Please try our service as sample. and if satisfied you would use us regularly. Thanks
$10 USD in 20 days
4.8 (1 review)
2.8
2.8
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Hi, My name is Marjan, I am an individual freelancer with plenty of computer skills and experience, working as a Live Chat support agent (Customer Happiness Officer), and in just a year I made significant progress, so now I am taking the harder cases only and helping the other team members (which makes me a a fast learner and a team player), with plenty of free time, and huge need of additional long-term income. I come from European country with Time Zone UTC +2, which is perfect time for doing US working hours shift, without to be distracted from the my project. - Have two reliable internet connections (LAN and 4G) without frequent power outages. - Great computer skills (you might be surprised too, as my current boss is) - Really comfortable with customers (Always polite and patient, and smiling (we are using emojies in my other project/job :) ) - Beside my freelancer Customer support project experience, I had another project on Elance (now Upwork) and as I already mentioned, working on another similar project. As any high intelligence person (IQ 138 on deviation 15 = 142 on deviation 16) I am eager to learn new things and help other people, helping other people is what gives me a personal satisfaction. Looking forward to hearing for you, you can reach me through Freelancer or Skype: marjan_manc (SkypeID) Best regards, Marjan (MancM)
$5 USD in 40 days
5.0 (1 review)
2.8
2.8
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​Dear Sir/Madam, ​​Good day to you! I am quite keen on this project that you have raised so I’m hoping (fingers tightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself. A quick summary about myself: My name is Rina. ​​I have been a Virtual ​​Assistant/Freelancer of sorts for 4 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (offline)/VA (online) requires me to be meticulous with work given/assigned/awarded to me and I always provide the result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best regards, Rina
$5 USD in 40 days
5.0 (1 review)
2.4
2.4
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Hi, I have completed similar projects efficiently please check my portfolio and profile. Thanks Ahtesham
$6 USD in 40 days
5.0 (2 reviews)
2.5
2.5
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• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.
$5 USD in 40 days
5.0 (1 review)
2.3
2.3
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Hello sir i can do this job for you please message me so we can start work i am waiting for reply i have previous experience of customer support service Thanks
$5 USD in 40 days
5.0 (2 reviews)
1.8
1.8
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Hi Sir/Madam, I am very much interested in you post. I have 10 years of work experience. I also handled support roles so I am very efficient in use of different Office applications. You will not regret if you would hire me. Regards, Richard
$4 USD in 20 days
5.0 (1 review)
2.0
2.0
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After reviewing job details I believe I'm the best fit for this position. I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. I am offering Phone support Order taking After hours answering Live chat service Email support Virtual Assistance Data entry Data search Email marketing Bookkeeping I am offering all these services in best price and great quality service. Feel free to get back to us for further discussion. Thanks Kyle Stone
$5 USD in 40 days
5.0 (2 reviews)
1.6
1.6
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I am a student studying for Computer Engineering in an English Based Program University. I have very good skills on typing, programming and i know very well English Language. I am new in freelancer. I started this challenge for the purpose to have much more experience, to be in communication with people all over the world and also for financial profits. Since i am new here, important for me is to have the satisfaction of my client
$3 USD in 40 days
5.0 (1 review)
0.0
0.0
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Hi, Hope you are fine. I am a customer support executive in a real estate firm. I think I am the perfect fit for you. Let's have some chat to discuss in detail. Thanks
$7 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I have strategies to have an effecient inventory of supplies.
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello, i am new freelancer but previously experienced. Some of my exp and work is listed in my profile. feel free to check and let me know if you think i am eligible. thanks.
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$8 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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I'm self-motivated, hard worker, team player, self -starter, well organized, multi-tasker, flexible in upgrading myself with latest software/platforms. Experienced 3 years in B2B Customer Support/ Service for US/Canada ( Inbound & Outbound Voice process / Online chat support/Lead Generation/ Appointment Schedule), Excellent Virtual Assistant skill, Email Management, Contact Management, Website Research, Administrative skills, Excel, PowerPoint, Calendar Management, Spreadsheet, Data Entry, Social Media Etc. I have my own Laptop with stable, fast, reliable Broadband connection at my home. Looking forward to working with you for long term Thanks
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have been in customer service since I started working 15 yrs ago. I love working with customers and have plenty of experience with inventory as well.
$7 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 5 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Columbia, United States
5.0
88
Payment method verified
Member since Oct 11, 2010

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