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Customer Service

$15-25 USD / hour

Closed
Posted almost 5 years ago

$15-25 USD / hour

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Project ID: 20035502

About the project

36 proposals
Remote project
Active 5 yrs ago

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36 freelancers are bidding on average $18 USD/hour for this job
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Hi, It seems like you are running business which has reservations system and for the same you are looking for a skilled and experienced customer support professional to assist your customer with their complaints and questions, providing information about products and services, take orders, and process returns and more. I am up to take up the job. I have 8+ years of experience of providing customer support services via emails/tickets/live-chat/social media/phone. I am well versed in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Extensive experience in taking orders, processing returns, and updating customer information in the customer service database during and after each call, etc. Apart from this, the best practice I do is that I do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, I do request to the concerned person to make me available with answers of saved questions or allow me to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, I am are the right & best service provider, I are also ready to give you a trail run. Any query, please message. I am always here and happy to assist you with any of your query. Best Regards. Note :- Provided quote doesn't include phone support.
$15 USD in 40 days
5.0 (1 review)
3.6
3.6
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hi I do have my own call center with an experienced calling agents those who can handle customers via phone and on chat support also we can give you quality work we are already doing this kind of project so we can provide you best work in very less price if you really interested we can discuss about this more in details...
$16 USD in 45 days
5.0 (1 review)
1.0
1.0
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I can do this awesomely. I am currently working in a software farm as customer agent. Please let me work with you.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm the one you're looking for. I breathe customer satisfaction for the last 7 years. I worked as a customer support agent via text and live chat before I got promoted as a customer service manager. * I cater 1 to 3 live chats at the same time without sacrificing the quality and the experience of our customers. *I can work with minimal to no supervision. *Maintaining my enthusiasm is one of my great asset as it affects the environment, team and the company I'm working with. *Resolving client issues in a friendly, helpful way is natural to me. *Keeping an organised record of everything important is one of my hobby. *I never tried hard-selling but I have some experience with sales and marketing too. Above all, it is my work ethic and positive attitude that I want to offer, along with my willingness to learn, adopt, excel, lead and share. I look forward to working with you. (I'm new into this platform, be my first employer and experience a service with passion)
$18 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Soy una persona muy responsable con facilidad al momento de comunicar me con los clientes y aprendo muy rápido lo cual me hace llegar a solucionar problemas rápidamente y de la mejor forma posible, espero llegar a ser parte de su equipo y llegar a un buen acuerdo.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I've been worming as a supervisor at planet spa. Problem solving and customer relief were my first aim. I'm really talented at listening to people to identify what is their problem and solve it. Relevant Skills and Experience I've worked as a supervisor so customer service is my main career.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello this is Menna I have 2 years experience in Internet research And one year experience in sales Would you please let me help you?
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I would love to help you with your customer service proposal. With over 10 years in customer service and general administrative work I know I would be of great use to you and your company Relevant Skills and Experience customer service, high volume call center, sales, gen admin, excellent written and verbal skills, detailed-oriented and organized
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I would love to get into customer support because I like interacting with people and the satisfaction that comes from helping others deal with day-to-day conflicts.
$18 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I can do that for you. Understanding the customer and the problem is key for anyone in a customer facing role.I think I have the perfect set of skills & patient for this job. It needs Acting ability,the ability to respond quicklly, ability to manage time and more. I believe after getting product knowledge I can provide that service as properly as you expecting. Please feel free to knock me If you have any question.
$16 USD in 42 days
0.0 (0 reviews)
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0.0
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Hello, I am interested in your project . I have 2 years of experience working as admin and I have worked on other aspects. I can help you with scheduling meetings with clients , preparing spreadsheets , follow up from clients and can do the data entry task. I am a multi-tasking person who can work well more than your expectations. I am efficient in MS Word and Excel and along with that I have good knowledge of Adobe Photoshop and Illustrator. Regards, Sidra Sohail
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello! My name is Megan Grupo from Bohol Philippines. I trust that I have the right combination of skills, experience, and attitude for this job that you are looking for. I have the grit and the growth mindset required for this fast paced and dynamic role. I have worked as an all-around VA for an Australian E-commerce company for hair dyes doing various tasks such as email handling, social media management, review/feedback, email handling, and customer support. I’m really excited to be a part of your team. I strive to communicate as often as possible and am open to any suggestions that you have for the specific project I’m looking forward to learning more about your company and how my business can help meet its needs.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am the best person for the job because I have the experience and the tools required. Relevant Skills and Experience I have been in the BPO industry for over 4 years and I have developed skill sets that will help me to provide excellent customer service to our clients. I have time management skills, people oriented
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I worked as a Customer Support Representative for a year so this kind of opportunity is not new to me. I am highly trained to resolve customer’s issues and request by listening attentively in a professional and kind manner.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madam, We are living in the fast moving age of information. Our business decisions are based on reliable information. This information comes from strong research and accurate data. That's what we offer to you, at *Datainsert Services* to help you get ahead. We have a trained team of experts who understand every aspects of data extraction & database development. Right from extracting data from internet to online research and entering the research data into excel sheets and making PPT. We also do the level of customization to our clients. We make strategic use of outsourcing system to be able to offer our services at extremely competitive prices. We provide wide range of services including: · Data Entry · Shipping and Transportation Services · Logistics Supports · Web Designing · Graphic Designing · Photoshoot (Commercial & Personal) · MIS report Preparation · Sale Analysis report · Stock Analysis report · Product Performance report · Supply Chain Management · Vendor Data Management · Labeling Services Feel free to contact Waiting for your reply Regards Datainsert Services
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have experience as a Customer Service Agent in Call Center companies for over 3 years already. I have worked through Chat, Email and Calls. I speak Native Spanish, Advanced English and Portuguese. I am highly interested in this project and I would like to know more details about it. Regards, Diego Elias.
$15 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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Have experience in Customer service for more than 4 years. Currently working with one of the top brands in Market. Relevant Skills and Experience Experienced Soft skills Listening skills Solution oriented
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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i have worked at the call center industry for more than 10 years. I am confident that i can do the job.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Honorable Client, I’m a detail oriented multi-talented Virtual Assistant. I’m an expert in performing various types Administrative, e-Commerce, Customer Service, Procurement, Logistics, Supply Chain and Data Entry related tasks. I’m delightfully offering myself to work for you as a Virtual Assistant. Since 2013 I have been working as a VA. Details of my Administrative & Customer Service skills are listed below :: • Email Management • Appointment fixing, Managing & maintaining daily Calendar, Prioritizing appointments. • Manage travel arrangements, • Internet searching, • Handle HR related all functions e.g. posting ads, primary Interview, On-boarding etc. • Customer Service, Respond to inquires • Managing online stores like Amazon, Alibaba, Aliexpress, eBay etc. • Coordinate and manage team meeting, take minutes of meeting, Prepare Reports • Buying required materials for Office & Home • Prioritize and manage multiple projects in a timely manner in order to meet deadlines. • Manage social media posts, • Making SOP for my working areas & Making training videos • Making training videos • Online form filling I’m quite sure that you will feel relaxed assigning your work-loads on me. Regards PK Paul
$20 USD in 40 days
0.0 (0 reviews)
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0.0
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I have a great experience in customer care because i was working in a call centre and i know very well how to deal woth customers
$15 USD in 7 days
0.0 (0 reviews)
0.0
0.0

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Member since Jun 18, 2019

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