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Help Center editing and writing

$15-25 USD / hour

Closed
Posted over 5 years ago

$15-25 USD / hour

We are building out a new help center for our site, which serves more than a million people per day. We have existing FAQs, but it's time to rewrite/update and create new help articles. Our customer service team would like someone less familiar with our site to read over the current help content and find the problems -- what is unclear? what needs more detail? what are we missing? -- and then help us rewrite and add content. You will coordinate via Slack with our customer service manager to update and add articles on our Zendesk platform. You must have: - experience writing help content for web users - American English fluency - excellent interpersonal communication skills - availability during regular business hours in California (Pacific time) We will start with a small paid project to review one help section to evaluate candidates, and then move on to the larger project.
Project ID: 17742584

About the project

25 proposals
Remote project
Active 6 yrs ago

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25 freelancers are bidding on average $30 USD/hour for this job
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Hi, Subject: My proposal is related to writing an article/content of FAQs for the existing websites. I am a qualified content writer with the desired skill set to perform this task efficiently and deliver you a top-notch quality as required. Relevant Skills and Experience: I'll be using my own experience of last 10 years and my knowledge and expertise make me a perfect fit for this task. My skills: Article Rewriting, Article Writing, Content Writing, Copywriting, Editing. Leave me a message so we can discuss it further. Regards, Zohaab.
$25 USD in 40 days
4.9 (612 reviews)
8.5
8.5
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Hello, I’m interested in your job post of rewriting and editing. Also, I understand your requirement for a well-versed and believe that I am the type of person you’ve been looking for. I have over 7 years of experience in writing in specific, with a great and proven turnaround. My definitive objective is to address your needs, surpassing your desires! Come over chat I can share you my unique sample work and discuss the budget for this task. My skills: Article Rewriting, Article Writing, Content Writing, Copywriting, Editing Regards, MOEEZ
$22 USD in 40 days
4.8 (312 reviews)
7.8
7.8
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Respected dear, Greetings for the day, I have read your whole project portrayal. As I have already completed this type of projects with full of attention. I am a professional and quality content writer who is having ability to start working immediately. I am able to produce quality contents that will be unique and original as you required to me. I will provide you the great quality of work in a given time period. Share your project details with me via chat Looking forward to your positive response. Thanks. Kind regards. Sam R.
$20 USD in 8 days
4.9 (370 reviews)
7.3
7.3
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Hello, this is Mike here. I have just read your project description. You need to write some content. I am fully committed to producing quality results and delivering unique content that makes you stand out from your competitors. I am also experienced on SEO content writing. I have experience writing copy for a broad range of products together with a successful history of writing quality content on a number of subjects. Let's discuss more details about your project. I always aim to provide as much flexibility as you and your work require. Regards Mike
$20 USD in 25 days
4.8 (279 reviews)
7.5
7.5
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Hi there I Iqra a dedicated freelancer from the UK serving the freelance community for best quality with dedication. I have been writing professionally for the better part of a decade, taking the ideas, concepts, and thoughts of my clients and turning them into compelling, engaging copy. I specialize in the ability to capture the unique voice of each client and understand not only who they are trying to reach, but how copy should be written so that it speaks to them in a way that is clear and powerful. Please consider me for any of your writing, editing, proofreading, or brainstorming needs. I have an unwavering passion for making things great through writing.
$20 USD in 15 days
4.9 (109 reviews)
6.4
6.4
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Hello, I consider myself a skilled writer that strives to make the customer happy and completely satisfied. Since I have excellent grammar and spelling capabilities, I am able to determine the concept that is trying to be shared by the customer. I then turn around and correct missing links or other errors and produce refreshed content that is plagiarism-free. No online rewriting tool is needed in this case. It is important to remember that the content of your business plan – not just the appearance – could be the first impression a prospective client may get. If the prospective customer receives a document that is full of grammatical errors, misspelled words, and inaccurate information it can give a poor impression of the presenting business. It would be my pleasure to help you get your content in optimal shape. Regards
$22 USD in 40 days
4.8 (116 reviews)
6.6
6.6
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Hi! Hope you doing fine! I have read your project description completely and understand your requirements. I have already edited and proofread over 20 thousand articles and completed around 30,00,000 words for various clients. I have completed Bachelors in Engineering & MBA in Finance that makes me a perfect option for your project. I have a capacity to edit and proofread 10,000-15,000 words on a regular basis. Rest be assured, my content is Search Engine Optimised and plagiarism free (Copyscape premium verified) and my quality is my forte. I complete my work within the deadlines. Let me assure you that I will be able to work for your firm on a long-term basis if required. My rates are competitive and negotiable. I am almost 24 * 7 on the Freelancer server. Kindly drop me a message so that I can share some relevant samples with you and discuss it further. Thanks Radhika
$15 USD in 40 days
4.7 (175 reviews)
6.5
6.5
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"Hello, I offer any kind of editing/rewriting/proofreading and complete them expertly ready within short time. I will ensure a plagiarism free article. Plagiarism is generally grounds for failure of a course and can lead to dismissal from college; in this case it should be avoided or prohibited. You must always have a reference page as well as in-text citations to avoid plagiarism. The Reference Page immediately follows the text of the paper. Items on the reference page are listed alphabetically. If you use another person's idea or paraphrase another person's words, be sure to use your own language and style of writing - don't simply rearrange the words. The scope of my services also extends further to detailed descriptions and correction of grammatical errors. Regards "
$22 USD in 40 days
4.8 (63 reviews)
6.0
6.0
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Hi there, I am a recent graduate from SOAS University London and completed my bachelors in Business Administration from University College London prior to that, I assure you that the quality I will provide, if not exceed your expectations would be on par with my other counterparts here. I have previously provided articles/blogs for several other clients from Australia, Canada and the UK, I can provide you with my sample work and be judge as to whether or not you want to move forward with me. I am sure that you will love the articles i will provide to you as the clientele we hold have provided us with positive feedback and illustrated to me that they have seen the results and increase in traffic. Feel free to drop me a message for further discussion and past sample work. Regards, Project Manager- Content Development. Nick C-One Point.
$210 USD in 2 days
4.9 (44 reviews)
5.9
5.9
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Hello, I have briefly read the description on Help Center editing and writing development, and I can deliver as per the requirements, however, I need us to discuss for more clarity on the details, deadline, and budget as well. You can also hire me via https://www.freelancer.com/u/VirtualBrainInc
$22 USD in 25 days
4.6 (36 reviews)
6.0
6.0
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"Hello, Having been an English teacher at a University, I understand how important it is for immaculate proofreading, especially for our students who are submitting Masters and PHD dissertations. Perfect grammar skills and rewording sentences, is a necessary and important skill that I have honed after years of experience in academia. Often when doing proofreading, second language speakers, make basic mistakes as they are not native speakers. I am a specialist in this field. As a meticulous English teacher, teaching different skills, including grammatical structures, I would be able to spot mistakes and rewrite where and when necessary. The use of specific vocabulary comes with experience and I have gained that over many years of doing this specific craft. Regards"
$22 USD in 40 days
4.9 (62 reviews)
5.9
5.9
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Hi Helen here! As an article writer, I posses vast experience providing unique, plagiarism free material. I can offer experience and skills in many areas. I am knowledgeable in writing, marketing and web skills. I consider myself an "out of the box" thinker, which assists me in completing projects quickly, creatively, and going beyond the client's expectations. This offer is not just limited to articles... If you want me to write you an auto responder series, press release, essays, academic papers, rewrite, website content, proofreading or even a full-length eBook then I can do that for you.
$27 USD in 5 days
4.9 (32 reviews)
4.9
4.9
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"Hello, My writing composition extend to numerous disciplines which includes, but not limited to, articles, blogs, books, reviews, web content and sales & marketing copy. With my flexibility, depth of knowledge and experience, I am capable of providing worthy and relevant content in different styles. Through these, I have acquired admirable skills in research and comprehension. I have always sought meticulous content with minimal to no errors in grammar, semantics, syntax and structure. Moreover, I strive to inspire and engage the readers with my writing. I provide reliable, flawless and original script for different fields ranging from formal corporate to creative literature. Best Regards "
$22 USD in 40 days
4.8 (24 reviews)
4.8
4.8
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Hi! I am Fatima Ali. I read through the job details carefully and I am absolutely sure that I can do the project very well. I excel in both writing and proofreading. Having a strong command of the English language, with a C2-level proficiency in EF-SET test results, I have strong command of English language despite not being a native speaker. I have 5+ years experience, 1 year experience in academic writing, and 1 year experience as an editorial assistant and proofreader. I have previously worked as a ghost writer, writing articles on a variety of different topics. I gained valuable experience in writing articles of variable niches; from product writeups, luxury news, tourist resorts to academic research papers. I currently work as a proofreader at ViralWebbs that deals with the self-publishing house, Austin Macaulay. With my experiences, both as an academic writer as well as a proofreader, I believe I am well qualified to undertake this project. I have worked on similar projects to what you are looking for, and I am confident I can exceed your expectations. Looking forward to hearing from you! Best regards, Fatima Ali
$22 USD in 10 days
5.0 (12 reviews)
4.4
4.4
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Timely delivery Plagiarism free Grammatical Relevant Skills and Experience Copy writing Article writing Content writing Ghost writing
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Although I work full time I work in the United Kingdom so am available during your working hours. I am responsible for writing the process documents at my workplace and therefore think I am particularly qualified to assist with writing help pages.
$27 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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We are building out a new help center for our site, which serves more than a million people per day. We have existing FAQs, but it's time to rewrite/update and create new help articles. Our customer service team would like someone less familiar with our site to read over the current help content and find the problems -- what is unclear? what needs more detail? what are we missing? -- and then help us rewrite and add content. You will coordinate via Slack with our customer service manager to update and add articles on our Zendesk platform. You must have: - experience writing help content for web users - American English fluency - excellent interpersonal communication skills - availability during regular business hours in California (Pacific time) We will start with a small paid project to review one help section to evaluate candidates, and then move on to the larger project.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a great deal of experience teaching English communication skills at the university level, as well as having been engaged in publishing and editing different types of contents.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Content creator with advanced professional skills in the english language. Communicating on a daily basis in the english language. Easy going and a nice guy!
$27 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madame, I am writing to apply for the position of Project Manager as you have advertised. I am a fast and reliable worker with a keen eye for detail and I am very grateful for the opportunity to progress. I am able to take on the responsibility of this job immediately, and I have the enthusiasm and determination to ensure that I make a success of it. I possess many years of experience as a virtual assistant & digital project manager and enjoy the variety of work the job brings each day. As a freelancer on upwork I currently provide a number of services for my clients including customer service, project management, call handling, ebook publishing, marketing automation, email and social media management, wordpress site management, maintaining files and record keeping. My knowledge of a wide variety of computer programs and G-Suite, Asana, Zendesk, Teamwork, Meistertask, RingCentral, VOIP, Skype for Business, Basecamp, Wordpress, Google and Facebook Advertising, Mailchimp Newsletter Automation and various other applications allows me to easily take on nearly any task I am assigned. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I can type 100 words per minute and possess excellent communication skills both written and verbal. I am fully bilingual English and Spanish and I am familiar social media management and other administrative duties. Thank you for any opportunity given to me.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of POLAND
Warsaw, Poland
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Member since Sep 10, 2018

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