Amazon Guru needed asap- listing fix

Closed Posted 2 years ago Paid on delivery
Closed Paid on delivery

We have a product B08D6VHS1G listed on amazon. This then has multi variations (different lengths of this product) 16 listings in total eg 7ft, 8ft, 9ft etc. Example of one of these: B08D6TYK29.

Recently we had to adjust dispatch time as we were out of the office. We’ve changed this all back now but since the listings are just not displaying in results and also the listing no longer shows the multi variations.

I contacted amazon and they said they were supressed due to unapproved images. That’s fine we’ve created a new main image I can change that in the listings.

However I can’t save revisions as an error appears under the Brand section under Vital info. The error is as below (for reference “X” is our registered brand on amazon)

The value 'X' specified cannot be used as it conflicts with the value 'Unknown' for ASIN Z in the Amazon catalogue. If this is ASIN 'B08D6V2HXB', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc).

I don’t know what to do and amazon aren’t being much help. We’ve had this listing for a year or so, as such have many reviews / sales so don’t want to loose those.

We need a fix to remove the error, upload new main image to the listing and get it working again as a multi variation listing, retaining all reviews etc we’ve accrued.

We want to get this sorted asap, please contact us if you are confident you can fix, advise a lead time to do so and price.

Amazon Amazon Product Launch

Project ID: #31040640

About the project

19 proposals Remote project Active 2 years ago

19 freelancers are bidding on average $190 for this job

arslanu2

Hi! I am an experienced professional in amazon A-Z management including but not limited to product research, listing writing, product sourcing, ranking, PPC management, bulk Uploads and flat files, support and account More

$400 USD in 15 days
(14 Reviews)
5.9
fakharalam559

Greetings! Hi, I read your job post and understand that you are getting Error under Brand section in Vital info whenever you try to update your catalogue. It does happen sometime due to some glitch. I faced the same e More

$250 USD in 5 days
(1 Review)
3.0
shamskayani28193

This is Shamas Abbass. I have 2+years of work experience as an account manager on Amazon. I have read your job descriptions and you would like to know that I have all the skills. I have a team of four members and we ha More

$140 USD in 7 days
(0 Reviews)
0.0
Ibrahim8896

Dear Sir! I have read the description, let me handle this project because I am Proficient in these type of Projects. I have completed a lot of similar type of projects in the past and got good ratings and appreciation More

$50 USD in 1 day
(0 Reviews)
0.0
SaadHameed23

Hi there, hope you are doing great. I can help you regarding this problem. It is hard to explain the issues to Customer support team, they are unable to understand. I had copyright claim. i have appealed again and agai More

$140 USD in 7 days
(0 Reviews)
0.0
FahadMuratza

Hi There, Your job Description just grabed my attation. I have solved these "Value" Error before many times. I will solve this in 24 hours. There is no option to attach Sample otherwise I would have attached the prev More

$200 USD in 7 days
(0 Reviews)
0.0
suganthiofficial

Hi Am instersted in your proposal, I have expression on this work upto 4.6 year. I have working knowlege on Amazon (in, usa, uk), ebay, flipkart, walmart marketplaces and also worked on Mintsoft software, which is use More

$140 USD in 7 days
(0 Reviews)
0.0
piolot27

Hi Shajee here Hope you will be fine I go through your issue and i have a question did you send an approval to white list of Amazon brand registry? Thanks

$200 USD in 7 days
(0 Reviews)
0.0
Shehryar0342

hey Shehryar here Hope you will be fine I went through your case and i have a question did you send an approval to white list of your brand or listing? amazon require real world images of products with written brand na More

$200 USD in 8 days
(0 Reviews)
0.0
vkmustoi

Hello! I hope you are doing well. I read the job detail carefully and am very happy to see that I have the skills and experience to carry out the job as per your expectations. It's been more than 4 years I am associat More

$278 USD in 7 days
(0 Reviews)
0.0
talhahanif6

Hi Greetings, Hope you are doing Awesome today. Wish you a very good day. I have gone through your job post and come to know that you are looking for a reliable Virtual Assistant for your company. As it is a passion More

$150 USD in 3 days
(0 Reviews)
0.0
rafayraykhan865

Hi, I am very much interested in working with you on this job. I would love to bring my creative talent and experience to this project. I have read the description and understood what's the problem. AS its conflicts w More

$170 USD in 7 days
(0 Reviews)
0.0