Simple 1500 Report Instructions below:The following is a guideline of content to consider for the report:
1. Briefly introduce the organisation, its location and purpose.
2. Draw a Service Blueprint for the establishment.
3. Identify and motivate the possible fail points and bottlenecks.
4. Identify and evaluate the customer benefit package of the establishment.
5. Evaluate the servicescape of the establishment.
6. Evaluate the establishment’s contact staff performance and quality.
7. Evaluate the effectiveness of the establishment’s supply and demand strategies.
8. Evaluate the establishment’s competitiveness.
*APA references in text and list at the end of document.
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