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Customer service representatives

$30-250 SGD

Closed
Posted almost 8 years ago

$30-250 SGD

Paid on delivery
People to handle our customer service. We currently receive about 8 tickets/day and require only two people (day and night shift) for our customer service but expect it to increase up to 10 during the next 12 months as we on-board new clients. Our customer service includes tickets/issues received from our clients (via email) and outbound emails to suppliers related to the issues.
Project ID: 10329799

About the project

64 proposals
Remote project
Active 8 yrs ago

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64 freelancers are bidding on average $189 SGD for this job
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I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!
$244 SGD in 3 days
5.0 (11 reviews)
5.6
5.6
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Hello sir good day, I read and fully understand the project description that you posted regarding the customer service representatives for handling booking tickets from your office. Lets do it. Please message me so that we can discuss further the project. Looking forward with your message. For my experienced you can review my ratings and feedback for the experienced and quality of my work. Thank you and Hope we can work together and make a good working relationship. lloyd Philippines
$250 SGD in 10 days
5.0 (10 reviews)
4.2
4.2
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I'm native Ukrainian/Russian speaking with a fluent English. I have a great experience in translating/copywriting/proofreading area and ready to work on any kind of a project. I have graduated philological department as English translator. Then for a few year i worked in Germany for international IT company as a copywriter/translator. The last 3 years I’m absolute freelancer. It gives me more opportunities to expand the horizons and find out something new from every of my new project. Being a freelancer, I was lucky to work in different work fields like business, IT, medicine, webhosting, law, health etc. I have a wide experience in a tech/customer support, too. My duties as a customer support were to solve the client's issues connected with technical, financial and pre-sales questions via tickets, phone, email and live chat. I'm high motivated person. Recently i had an experience of hiring people via Upwork and faced some unresponsible candidates who do the work indifferenty and answer my question after a few days i asked them with no enthusiasm. So i also work as a project manager or HR. I know the value of a reliable employee and I am the one. I am responsible and know how to deliver a quality result.
$155 SGD in 3 days
5.0 (1 review)
3.2
3.2
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A proposal has not yet been provided
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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I got 11 years of working experience from help desk support to IT Senior Consultant. I got multi task skills and knowledge on computer hardware, software, network, troubleshooting, email, etc.. My last job was an IT manager for our local domestic airline and I manage 200 computers include windows server. Please feel free to contact me to discuss the project requirement... Thank you..
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Satisfaction of my Client is my Top Priority 4 years in Business Processing Outsource Areas of Expertise: =/ Web Search =/ Data Entry =/ Excel and Word Data Entry and Solutions =/ Research =/ PDF to Excel & Word. Experience as follows: -Editor -Credential Analyst -Customer Service Representative -Data Entry Executive -Data Specialist I ensure that material is clear and consistent, complete and credible, I work on a range of publications including websites and other electronic resources. -Quality over Quantity
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, Looking forward working with you. I am already doing the same type of work for my current employee, and i would like to take this ocassion to increase my incomes If you would like more details before accepting my bid, please let me know
$222 SGD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi, I would like to apply for the position. I have experience in handling live chats (support) and e-mails for more than a year from my previous job. I know how to handle all kinds of customers, even irate ones. I know how to pacify them and address their needs so I believe I am perfectly fit for the job. :) Thanks!
$166 SGD in 2 days
0.0 (0 reviews)
2.0
2.0
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Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in email handling of US customers, which gave me excellent customer handling skills via text. I can write very clean emails in a professional way. I have provided email support for a product Rabbit TV. I have also provided email support for an App builder software. I have provided chat and email support for a product Rabbit TV as well. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. Regards
$222 SGD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am available for the night shift customer service opportunity. My customer service skills are excellent and computer savvy is excellent as well. Please feel free to contact me for any follow up.
$250 SGD in 1 day
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$155 SGD in 7 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$155 SGD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi my name is Andrea Gatto, I'm an Italian civil engineer that is travelling around the world to make new experiences; actually I'm living in Cambodia. I did all my studies in Italy until my bachelor degree so I'm a really fluent Italian speaker and writer. I started study English when I was 10 years old and I really love this language because helped me a lot with my 2 biggest passions: work with computer and travel I also worked as a private tutor in Math and English for many years and I collaborated with a private school for a couple of years in my hometown. I also have many experiences in data entry, Office programs, email handling thanks to my past office jobs. Even if I'm a new freelancer you will not regret working with me because I always complete every project as best as I can! I'd like to start asap and I will be really happy in an ongoing position. Please feel it free to contact me for more info or if you need a sample of my skills. Regards Andrea Gatto
$30 SGD in 0 day
0.0 (0 reviews)
0.0
0.0
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Hi there, I have been a product trainer for several years for a UK company teaching employees how to deal with customers via email, chat and phone. I have a vast experience in delivering service to customers specializing in email and chat handling. Having this experience I believe makes me the perfect fit for the post. Feel free to contact me should you decide on giving me the opportunity to work with you. Thanks and best regards, Harry
$111 SGD in 7 days
0.0 (0 reviews)
0.0
0.0
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Possesses a high level of commitment to exceptional customer service and relationship building between the company and its target audience
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have worked in customer services for 8years and understand the importance of prompt replies to queries posed by customers. I can assure you of promptly replying to emails with the right information and helping solve customer queries/problems. Good customer service not only helps in retaining customers, it also creates a goodwill for the company in the long run thereby attracting more customers. Hope to hear from you and work on this project. Thank You, Paramjit Kaur(India)
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Price is per 8 hours of work I put in (daily limit) and I would love to start working with you on your projects. I am a native English speaker of the United States and Can work 6am-10pm CDT/CST
$100 SGD in 1 day
0.0 (0 reviews)
0.0
0.0
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I'm Philip and I'm currently working at QBE. My job is to encode the given policies to the system which requires keen into details. I worked at a BPO Call Centers for 5 years namely Teleperformance, Executive Boutique Call Center and Calltek International Inc. My previous job was a Billing Consultant of Telstra (Teleperfomance’s Account) and a Technical Support Representative of various accounts, dealing with computer issues or an infrastructure of a network (Boutique Call Center and Calltek International Inc.). Back in college, I had a sideline of editing images using Adobe Photoshop and Corel Draw. I actually have a lot of free time that's why I wanted to get another job online and I found your post which interest me a lot because I can take part of it and contribute my skill/talents to everyone. I guarantee you that I am going to be capable for the positions related to my experiences. I can work with less or without supervision, flexible and able to adapt to any type of jobs offered. Hoping to talk to you guys! Skype ID: fhlipoi
$155 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, Happy to assist you and your project. I am your answer to a new level of customer experience. Kind regards, Mattttiz
$194 SGD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SINGAPORE
Singapore
0.0
0
Member since Apr 26, 2016

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