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Customer Support Agent

$15-25 USD / hour

Closed
Posted about 9 years ago

$15-25 USD / hour

Tilting Point is seeking a customer support agent to assist with player support on an upcoming free-to-play mobile game. In addition to responding to support requests via Helpshift, the right candidate will also provide helpdesk reporting. The candidate will work alongside the Community & Consumer Support Coordinator. On-site in New York City (Manhattan) is preferred, but not required.
Project ID: 7296804

About the project

17 proposals
Remote project
Active 9 yrs ago

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17 freelancers are bidding on average $18 USD/hour for this job
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Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. English is highly use in our country. You may check our CVs attached in our Profile. We are willing to try a test/trial run for you to be able to test and assess our capabilities and can work up-to 40 hours per week. Please do let me know if you have further questions. JM
$22 USD in 20 days
4.8 (56 reviews)
8.1
8.1
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I am interested to work with you on this project. I can work from home only. When do you want to start? Which timezone? Please advise? Thanks & Regards, Mahtab
$15 USD in 20 days
5.0 (74 reviews)
6.4
6.4
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Hello, In response to your recent job posting in Freelancer, I would like to apply for the position and be more than glad to take over. After reading your job requirements , I am certain that I’ll be a valuable addition in accomplishing your task. My customer assistance,help desk,VA,social media marketing,administration and other experiences in different companies has prepared me to take on more responsibility in a fast-paced environment. I have a good typing speed (50 WPM) with exceptional accuracy. In addition, I am expert in MS office applications such as Word and Excel. Besides job specific tasks, I have a proven ability to maintain the confidentiality of the typed information with accuracy. Moreover, I have good communication skills and full command over written and verbal English and a few other languages.I am confident upon the skills and knowledge I have gained in the past years.I have also gained the experience in diversified sectors of an industry,communication skills,customer service and administration with IT skills. As you are looking for an enthusiastic Candidate, who can adapt and contribute to your different projects, I hope you will consider my skills . Thank you for your consideration Best Regards, Hasina
$15 USD in 20 days
5.0 (5 reviews)
4.2
4.2
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Hi, I can be your Customer Support Agent. I am patient, detail-oriented and organize. I assured you I can help you with your business. Looking forward to hear from you. Thank you.
$16 USD in 20 days
4.4 (7 reviews)
2.5
2.5
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Hello, You project sounds interesting to me and I'll be happy to discuss it with you. I have a five year experience of work in IT companies (mobile apps, cloud computing and SMS services). Currently I live in Toronto, Canada and recently started to work with freelancer.com I can spend 10-15 hours a week for this projects. Thanks. Marina.
$18 USD in 10 days
5.0 (2 reviews)
1.5
1.5
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Dear Hiring Manager, I am a customer service professional with over 10 years of experience working with various customers in the financial, technology, hospitality and consumer sectors. I am adept in dispute resolution processes, e-mail and account management, customer retention handling and many others. With my communication skills and reliability in assisting all kinds of clients, i have the determination to ensure that I am a great fit for this project. Kindly send me a message at a time that is convenient to you and I will be happy to answer any questions that you may have. Sincerely, Audrey Leano
$15 USD in 20 days
5.0 (1 review)
1.2
1.2
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Hi there, I won't be available onsite, but I will be virtually. You should know that I don't do phone support or Skype Video calls, I only give Chat support and I'll be available 20 hours a week. I am a reliable guy you won't regret it, and I am passionate about gaming too. So let me know, I'll be here waiting for you, thanks. P.S. In case if I am logged off, just leave a message and I'll get back to you. Sincerely, Abe
$20 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello I am interested in your project. My name is Allison Beltran. I was born in Colombia, raised in New York city and lived there for over 9 years. I will be moving to Florida as I am currently living in South Korea (my husband is stationed here, he is in the Army). Will be living in the US starting from March 30th. I am a professional with a bachelors degree in Marketing and International business. I have worked 3 years as an customer service representative, home based job for an american company sold and delivered flowers internationally, bilingual Spanish and English. I handle incoming call of customers with questions, complaints, and took orders, also made out bound calls to follow up on orders or suppliers. For a year I helped in staff quality monitoring calls and live chats, and I also handled emails and live chat simultaneously. I have worked with programs such as Oracle, Asana, Live Person, Ring Central, Zoiper and Bria.I have experience as an administrative assistant for a licensing company. I have also done a 6 month internship in India as a marketing trainee. I am a very enthusiastic person, who is very committed to her work. I bring happiness and joy into everything I do or ask to do. I am organized, punctual, reliable, hard working and fast learning. I hope I am given the opportunity to show my skills and work ethic. I am available to start right away. Have great internet connection and valuable experience. Thank you
$15 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$22 USD in 20 days
5.0 (1 review)
0.0
0.0
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Hello, I am a Native English speaker. I have seventeen (17 yrs) Years experience as a customer service representative with my "previous" employment at Federal Express (where I was trained in customer service/office procedures) and Fargo Electronic Jamaica based in Minnesota U.S.A. I was also a provisional customs broker at both companies; duties include customer service procedures such as handling inbound and outbound calls and walk-in customer inquiries and Brokerage entries. My internet speed test average 11.15 to 15.34 Mbps. Ping 9ms. I do full time customer service, Tech support, I schedule appointments, Emails, faxes, call follow-ups to ensure an accurate & professional customer care experience. Looking forward to working with you
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I look forward to the exciting opportunity work closely with your customers to support your latest groundbreaking mobile game. I will work to provide your customers with the online experience that you are looking for. I understand that as a customer support agent, I will need to be the first connection that your clients get with Tilting Point. You need a level of professionalism to match your online persona and give you clients the best possible service. I look forward to being that first line of service that you provide. please feel free to contact me with any questions. Secret Assistant, Jared
$24 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$15 USD in 20 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Brooklyn, United States
0.0
0
Member since Mar 12, 2015

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