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Write some Software Odoo HelpDesk

$30-250 USD

Closed
Posted about 7 years ago

$30-250 USD

Paid on delivery
Hi, I'm looking for a HelpDesk kind of app for Odoo v.10 on community version. Features like [login to view URL] and similar to JIRA Service Desk. Functionality / Features to include; * Help desk / service request by email or portal and generate URN ticket reference * When requested generate ticket reference number and send email confirmation to customer with links to view and check the status without login (with login for all their tickets and status) * When they respond to the same ticket, add the information to the same ticket rather than creating new ticket * Allow to merge tickets if there any duplicates * Up to 10 fields to customise and add the details * SLA as per ticket classification and timer to track from submission with details how long it was in the Queue by company and by client * Web help and form to submit any queries * Need to make sure the app works and tested along with other responsive and debranding apps already installed * Upload to AWS server with files and documentation * This need to delivered in short space of time fully tested
Project ID: 13371077

About the project

7 proposals
Remote project
Active 7 yrs ago

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7 freelancers are bidding on average $199 USD for this job
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Hello, I have minutely reviewed your project requirement and understood that you are looking for Odoo developers / team for campus management system. Hence our team is confident that we have all the expertise and the relevant infrastructure to support and deliver the project duly on time inline to your expectations We are very much interested in your job. As you are going to use Odoo and looking for strategic technical partner for customization. We are one of them. We will help you any stage either its Requirement gathering, Analysis, Demo, Configuration, Customization, Installation and Implementation, Go Live, Training and Support. In our 5+ years of journey we have developed more than 50 custom modules for our clients mostly related to Customer Relationship Management, Supply Chain Management, Manufacturing Resource Planning, Human Resource Management, Project Resource Management and Finance Resource Management. We are glad to hear from you. Hence, looking for positive response and finding the possibilities to work together.
$155 USD in 3 days
5.0 (16 reviews)
5.7
5.7
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A proposal has not yet been provided
$30 USD in 30 days
4.9 (6 reviews)
2.7
2.7
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We have a module which satisfies 90% needs ,and with little efforts we can achieve you exact needs. We are very positive about this task and hope that we will work together. Thanks
$166 USD in 3 days
5.0 (3 reviews)
2.0
2.0

About the client

Flag of UNITED KINGDOM
Welwyn Garden City, United Kingdom
4.9
141
Payment method verified
Member since Jan 1, 2013

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