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Customer Support Professional-2

$2-8 USD / hour

Cancelled
Posted over 9 years ago

$2-8 USD / hour

We are looking for an experienced with a proven track record, independent, cheery, positive, and flexible customer service representative to help take incoming calls, answer questions, input orders, and set appointments for customers about our furniture products. Potential candidate must have a quiet workspace while on the phone, headset, and a personal computer. We are not sales driven, our focus is customer service. However, if a customer places a phone order with you, we will give you an additional $5 plus your salary for the week for each order you enter. We are looking to start the potential candidate asap. The first week will be a paid trial to see if you are a great fit for the company and we a great fit for you. Virtual catalogs, pricing, and inventory will be supplied to you. We would forward our business phone line to an US phone number only. Must be able to understand and speak English clearly. I will be available on IM if you have any questions during your shift. Must be able to work Monday-Friday 12pm-6pm PST (Southern California). You do not have live in the US however you must be able to accept forwarded calls from a US number to a US number. Customers that need a call back will be referred back to us. •Should be able to use the computer extremely well and multi-task while taking phone calls •Should have great communication skills: written and verbal communication •Should be able to handle a lot of data that is available, and all of this has to be done at good pace •Should have a lot of patience when communicating with the customer •Should be able to maintain their composure even if the customer is being rude •Should have good listening skills, since most of the time, communication with the customers is done over the phone •Should be attentive to details •Should have the skill of versatility; they will have to adapt to many situations regarding the customer Calls must be logged onto a spreadsheet for tracking purposes Requirements to apply: 1. Please give your exact bid for hourly compensation. 2. Voice file from candidate when contacted
Project ID: 6549678

About the project

7 proposals
Remote project
Active 9 yrs ago

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7 freelancers are bidding on average $6 USD/hour for this job
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennat computerized system. All using ZOIPER, X-lite and Softphone dialers. Also have used SKYPE to make calls. SKYPE: rodrirosa
$10 USD in 30 days
5.0 (2 reviews)
4.4
4.4
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Good day! We have experiences in cold-calling, marketing, appointment setting, lead generation, data entry, virtual assistant and handling inbound calls on several industries, Real-Estate, Publishing, Technology, Finance, Manufacturing and Hotels. Our current call-related projects are the following : - Hotel-Resort (US) : Appointment-setting and Booking - Technology Company (US/UK/SA/AU) : Appointment-setting and Customer Support - Financial Company (US/CA) : Appointment-setting - Distribution Company (US) : Telemarketing and Customer Support - Manufacturing Companies (HK/CH) : Lead-gen and Telemarketing - Real-Estate (US/AU/UK) : Telemarketing and Telesurvey Aside from calling leads (hot/cold) for appointments and bookings, and accepting calls from customers, we also take time to update contact information and other important information of our leads and customers. This is important for us to make sure that our database is maintained and usable in the future for future calls on updates, promotions, offerings and events. We also ask for referrals from our leads and customers to increase the lead database with more qualified leads and potential customers. We are willing to try a test/trial run for you to be able to test and assess our capabilities. Looking forward to discuss more on your project. Best Regards, Jonathan
$5 USD in 30 days
5.0 (3 reviews)
4.0
4.0
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Hello! I am experienced with over half thousand reviews on this website. I have all the required skills and I would love to work with you on long term basis, please reply back to discuss further. Thank you!
$10 USD in 30 days
4.6 (3 reviews)
2.6
2.6
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A proposal has not yet been provided
$11 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, We can provide affordable Customer service agents for this profile. All our agents are highly skilled and Customer centric, They would treat your customers like their own. About us : hronhire is a company which provides reliable and affordable virtual employees to you. Our staff is well trained and you can interview them before hiring them. We would be greatful if you give us a chance to be interviewed. Also we can share audio clips with you on email as attachments are not permitted here. Regards, Radhika Malik, Hronhire, Chat :Radhikapmalik
$12 USD in 56 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Oceanside, United States
5.0
125
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Member since May 26, 2014

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