Asterisk server for call centre build
$500-3000 USD
Paid on delivery
Urgent ??" deadline for operational system is Wednesday 1st August 8pm GMT.
We will be deploying an Asterisk pbx to run a call centre.
The call centre makes almost exclusively outbound calls ??" 30 concurrent calls will be the normal volume.
The operators will be using softphones in the first instance, may move to VoIP handsets in the fullness of time.
The calls will be placed out on two sdsl lines which are yet to be installed, but should each be 800K outbound.
The calls will almost certainly need to be transcoded to GSM before sending up the sdsl lines.
We need bids for:
Assisting us in preparing a stable, tweaked and optimised Linux (probably Centos) installation.
Installing and optimising an Asterisk installation to work in the environment as described.
Writing call data to a same host mysql database.
There is scope for an ongoing relationship (i.e. further work outside this tender) as features such as recording / monitoring, real-time statistical analysis, failover, predictive diallers, etc. are requested.
We will require a person or team who have successfully deployed a system such as this, and we will require verifiable references from such sites.
Documentation will be required for all tweaks and optimisations carried out.
Access will be provided via ssh.
## Deliverables
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):
a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
Linux (probably Centos)
Asterisk
SIP and/or IAX
GSM and/or aLaw/uLaw
Project ID: #3160633
About the project
Awarded to:
10 freelancers are bidding on average $1697 for this job
