Hello Sir,
I have gone through the Job Post and understand that you require a Team to perform the Customer Service operations.
My name is Donald Keith and I could deliver Phone; Chat & E-Mail based Customer Support of very high and of American or British standards, with my small and eloquent team of Male and Female Customer Service Executives and me.
I started as a Customer Service Executive with JP Morgan Chase, in the year 2006 and later after two years got promoted as a Soft Skills & Voice and Accent Trainer (American & British Accent). During the Course of time of my Career, I have worked with many American and British Companies, as an Accent & Culture Trainer and also partly as a Virtual Customer Service Representative, from Home.
Hence, I could speak perfectly in Standard American and British (RP) Accent. As a matter of fact all my Associates could speak in American & British Accent, as they are trained on a regular basis by me.
We have the following strengths: 1. a fair idea of the Cultures in Australia, UK, US Australia, Europe and Canada.
2. a silent Office setup with a dedicated Cable Internet connection(DSL) of 2MBPS download and 2 MBPS upload speed along with an HP Server, to back files up.
3. Have a Dell desktops with i5 processor; 2 GB RAM and 250GB Hard Drive. Also have good USB Headsets (Plantronics) with Quality Mic.
We provide 24*7 seamless operations for as low as USD $4.00/Hour/Agent.
Hope you consider my bid.
look forward to hearing from you