Hi! I am interested to apply for this position. i used to work in a BPO Company since 2010 up to present as a Quality Assurance Analyst of Data Encoders in an American Healthcare Insurance Firm.
My main responsibility is to produce a good quality before submitting the claims to the clients; answering questions from the encoders regarding guideline matters; coaching if an encoder committed an error; conducting training for the newly hired; updating the team members if there is a newly rolled out rules and guidelines; answering mails and chats from our counterpart coming from India, Denver USA, and Mexico; planning accordingly our resources to easily move out the claims and meet our turn-around-time for the clients and performing jobs given by my superiors.
I am willing to give my hundred percent time and effort if i will be given a chance to work for this project with my work objective which is to produce a quality work with a numerous quantity over punctuality which i think that it really needs by every employer for their employees.
I am looking forward to hear from you soon and hoping to have given a chance to work for you.
attached is my resume for your reference.
skype id:arwinaller17