Hello I can Monitor, Mention and build Conversations about your software program. On sites such as YouTube, Twitter, Facebook, Google+, Yahoo Answers, WordPress blogs, phpBB, Vbulletin forums, Yelp, Quora, LinkedIn and others.
I will also create target keywords for the project and search the social networks, as well as forums and blogs, for mentions of those keywords. If a customer posted a negative experience with a competitor and tweets or blogs about it, I will respond and let them know why your software is so much better.