Customer Support / Data Entry / Order Processing

Completed Posted Aug 12, 2013 Paid on delivery
Completed

We're currently looking for an individual to take on the responsibility of processing website orders and product returns.

This individual will be required to:

1) Process customer orders as soon as they are received.

2) Create invoices and purchase orders.

3) Respond to customer email/phone inquires .

4) Process and track customer product return requests.

5) Be available Monday – Friday (Saturday)

6) Be online via chat to assist other team members with questions about orders.

7) Experience with QuickBooks and/or Magento a big plus.

8) Making or receiving phone calls is required for this job.

Return Material Assistance(RMA) Responsibilities include:

1) Tracking customers product return from beginning to end.

2) Notify customer through the return process

3) Work with manufacturer and / or distributor to return the product.

4) Answer the customer’s questions in a timely manner by mail.

Reliable internet connection is a must. Need to be accurate and responsible. Small teams may also apply.

US based people also welcome to bid for the job. Long term, full time opportunity for the right candidate.

Virtual Project Manager (Based in US)

Online Job Access Inc.

BPO Customer Support Data Entry Phone Support Virtual Assistant

Project ID: #4817823

About the project

4 proposals Remote project Active Aug 12, 2013

Awarded to:

jenpxxx

Check PM please.

$13 USD / hour
(0 Reviews)
0.0

4 freelancers are bidding on average $12/hour for this job

lux17682

I like this job and have sufficient skill and experience in doing this. I am ready to take this task routinely. Please read my PM.

$13 USD / hour
(2 Reviews)
2.0
msgpatel

I am very confident that i will serve my best for you.

$9 USD / hour
(1 Review)
1.6
azeembutt1

Respected client , I am a professional candidate and I am confident that I can serve you with better.

$11 USD / hour
(0 Reviews)
0.0