Requirements -
Communication skills - decent written and oral communication skills
Relevant work experience - minimum 1 year
Generic responsibilities -
*To provide customer service to both internal and external customers
*Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets
*Act as a good team player, supporting colleagues, sharing information and offering assistance when required
*Understand the different areas of operations within PPMS and propagate Pru values
*Act as a facilitator in cross training and also get cross trained in other product and transaction types, once such opportunities are presented
*Provide guidance and training to other members of staff, as appropriate, to improve quality results and experience levels
*Maintain and implement personal development plan in partnership with immediate manager
*Identify, facilitate and implement process improvement ideas to improve efficiency.
*Keep own knowledge up to date in relation to servicing/processing /compliance activities.
Education: Any Graduate
Knowledge and Skills-
*Ability to grasp processes and understanding the implications of changes in processes
*Good written and oral communication skills with neutralised English language skills
*Customer Service attitude
*Eye for detail
Shift timings -
12.15 pm - 9.15 pm / 1.15 pm - 10.15 pm
5 day working – weekend off
We provide central pick up and drop facilities / home drops for shifts ending 9 pm onwards (travel boundaries)
Walk in interviews details -
On all weekdays between 11 am - 4 pm IST.
Venue - Prudential Process Mgmt. Services India Pvt. Ltd., Prudential house, Above Starbucks, Near D-Mart, Central Avenue, Hiranandani, Powai, Mumbai.
As your Insurance associate I can contribute my Administrative and Customer Support skills to support your business. I can help improve the efficiency to your office systems, workflows and processes
I have a the time and the skills required for the job. Very efficient solving multiple tasks. Have been an assistant in all my jobs, my resume is at your disposition.