Customer Retention Jobs
Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.
Here's some projects that our Customer Retention Experts made real:
- Helping nonprofits identify strategies and tools to better engage with existing donors
- Assisting small businesses with finding qualified candidates within their pre-defined criteria
- Managing a technology site verification process on a national scale
- Collecting samples in various locations and managing their drug testing process
- Guiding organizations through annual reports submissions efficiently and securely
Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!
From 6,767 reviews, clients rate our Customer Retention Experts 4.79 out of 5 stars.Hire Customer Retention Experts
I'm in need of a dedicated and skilled customer service expert with at least 5 years of experience to help me manage my e-commerce store's customer service operations. Key Responsibilities: - Handling order tracking and fulfillment - Managing returns and exchanges - Answering customer inquiries - Responding to live chat - Making phone calls when necessary - Reaching out to customers for reviews - Reviewing and auditing invoices from the optometry lab and fulfillment center - Responding to social media messages and comments - Assisting in signing up new affiliates - Conducting influencer outreach Skills and Experience Required: - At least 5 years of experience in customer service, preferably in an e-commerce setting - Proficiency in using Live chat software, Phone call softwar...