Customer Experience Jobs

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

From 8,781 reviews, clients rate our Customer Experience Specialists 4.83 out of 5 stars.
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    16 jobs found, pricing in USD

    As a business owner, I'm looking for a freelancer to help me design a customer loyalty programme and rewards system. My expectations for this project are high - I'm looking for an experienced professional who can come up with innovative ideas and custom-crafted solutions. I want to incorporate rewards into my loyalty programme and have specifically requested gifts. I indicated that I'm open to suggestions regarding budget, so I'm relying on the expertise of the chosen freelancer to determine the costs associated with such a programme. Lastly, I require a membership programme, as it allows me to offer exclusive offers and discounts to members, thereby further increasing customer loyalty. If you believe you can come up with a creative and custom solution, I am lookin...

    $379 (Avg Bid)
    $379 Avg Bid
    2 bids

    We need a local person based in or near Secaucus NJ to go to a business that is in violation of copyright infringement, and take a couple of photos for us with your mobile phone. Very Simple and easy to do.

    $157 (Avg Bid)
    Local
    $157 Avg Bid
    5 bids

    We are seeking a highly skilled and experienced Chartered Surveyor with RICS qualification to provide professional services to local authority clients. A proven track record of delivering similar services is essential and must be able to reference all services contained within the brief. We will collaborate to establish an advance notice call-out protocol or enter into a mutually agreeable arrangement for varying property types, such as two-storey residences predominantly. Surveys will be carried out in the North of London areas only - the number of properties surveyor is required for are in the 1000’s. Responsibilities: Provide high-quality professional services to local authority clients in accordance with RICS standards and guidelines. Conduct property valuations, surveys, an...

    $986 - $1011
    $986 - $1011
    0 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $250 - $750
    Local Sealed NDA
    $250 - $750
    0 bids

    A remote position but preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product know...

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    28 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $250 - $750
    Local Sealed NDA
    $250 - $750
    4 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $250 - $750
    Local Sealed NDA
    $250 - $750
    1 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $250 - $750
    Local Sealed NDA
    $250 - $750
    3 bids
    Sales Manager 4 days left

    Welcome to Child One. It’s a young and fast-growing international school for kids from 2 to 10 years old. We offer private online classes in a playful manner with real teachers. We take time to understand our clients’ needs and come up with an individual learning path for every child. Our mission is to create an environment, where every child loves education, every parent has their time and every teacher can realize their full potential in a supporting atmosphere with the latest technologies. For our customers we offer the following classes: - early childhood education / Pre-K (2-5 y.o.) - elementary school subjects (5-7 y.o.) - creativity (2-10 y.o.) - speech therapist Child One School is currently looking for a sales manager. Responsibilities: - Making phone calls of the...

    $22 / hr (Avg Bid)
    $22 / hr Avg Bid
    15 bids

    I’m trying to have CRM, automated system for my startup business such as digital marketing and IT services Not sure what is the best CRM that would help me with lead generation. If you can can recommend me a best CRM that would be great for Digital marketing and IT services. I need an example of your work and what you will deliver!

    $35 (Avg Bid)
    $35 Avg Bid
    12 bids
    $20 / hr Avg Bid
    1 bids

    Hey there, Thank you for taking the time to read this post; I trust all is well with you. We are only interested in Americans who were born and raised in the United States of America. We have one audio assignment for you. The task at hand will take you about 2 hours and 25 minutes to complete. If necessary, we may ask you to repeat some work. Customer support experience is must. All you have to do is have a discussion with your friends or family members about the subjects we provide. Regards, Team Viyaan

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    14 bids

    We are working with a new international client who is developing certification relationships with international customers. I am looking for an account management professional to learn this industry and cultivate long term sales relationships with this client's customers. New account management will require ensuring the customer fully understands the products offered and follow up is consistent. Our in house account management will train the right candidate and equip them with the necessary skills to be successful.

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    19 bids

    Misión del puesto: Descubrir y encontrar nuevas oportunidades de ventas, negociar acuerdos, lograr ventas y mantener la satisfacción del cliente en el ámbito de consultoría, academias virtuales, cursos online y coaching ejecutivo. Horario: 30 horas semanales (6 horas de trabajo diarias), con posibilidad de aumento de carga horaria. Horario flexible, debiendo contar con disponibilidad horaria (puede incluir fines de semana). Edad: Más de 25 años. Honorarios: Contrato de trabajo freelance. Salario básico a acordar. Requisitos mínimos: 1. Secundario completo. 2. Experiencia previa y comprobable en cargos de Ejecutivo Comercial y de Venta o en otro puesto pertinente. 3. Excelentes conocimientos de MS Office. 4. Experiencia pr&aacu...

    $2343 (Avg Bid)
    $2343 Avg Bid
    8 bids

    La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...

    $96 (Avg Bid)
    Local
    $96 Avg Bid
    3 bids

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