Work home customer support chat jobs
I'm urgently looking for a Laravel expert to assist with my project. We're needing support specifically in the backend development, particularly revolving around: - Data Processing: You'll need to have proven skills and experience in handling data storage, retrieval, and manipulation within the Laravel framework. - API Integration: Expertise in integrating third-party APIs into Laravel projects is critical. The job needs to be expedited and I appreciate promptness and dedication to fulfilling the project within a short period. Proven prior experience in similar projects will be a definitive plus. Please include "Laravel Backend Expert" at the start of your proposal to confirm you've read and understood the full requirements.
Expected Salary between 2000 and 3000 EUR I am in need of a Polish Native Speaker for my inbound phone customer support team. Your primary role will be: - Answering incoming calls from customers - Providing detailed information about our diverse product range The successful candidate should be an expert in customer service, with excellent communication skills in Polish. Knowledge about our products will be an asset in this role. Fluency in Polish is a must. Past experience in a customer support capacity will be highly regarded.
...who can provide phone support for our Customer Service department. The successful candidate should be: - Able to manage a workload of between 50 and 100 calls per day. - Possess strong understanding and knowledge in resolving customer issues promptly and pleasantly. Your primary responsibility would be to answer customer inquiries, resolve their issues, and provide a positive customer experience. Essential Skills: - Fluent in Swedish (native level) - Excellent communication and problem-solving skills - Previous experience in a customer service role, preferably in a call center environment. This role offers a fantastic opportunity to get involved in the early stages of our customer service expansion. If you're a patient, versat...
...the real names of property vendors. -Upon sign-up, candidates should engage in social interactions within their neighborhoods to endorse a proposal on the app. This proposal could be for a property mega lot sale (collective sale) campaign or a petition for rezoning in the local community. -To receive the payment ,testers must secure at least one endorsement from their neighborhood to support the proposed campaign or petition. -Candidates must create a proposal with valid data in accordance with the instructions provided on the app's YouTube channel. -Delivery Time:15 days; Your responsibilities will include: - Conducting usability tests on both iOS and Android devices. - Providing structured feedback on the usability of the app. - Posting a well-crafted and inf...
I'm looking for an experienced Android app developer with strong front-end and back-end skills to develop an app based on my requirements. Specifically, the app should support in-app purchases and be compatible with all current Android versions. Key Requirements: - Develop front-end and back-end of the app - Implement in-app purchasing functionality - Ensure the app supports all current Android versions Data Management: - I prefer direct database access for content management - Utilizing third-party services for a more seamless and efficient data processing Ideal Skills: - Proven experience in Android app development - Proficiency in implementing in-app purchases - Strong understanding of both front-end and back-end development - Familiarity with managing data via direct dat...
...deal is fulfilled when everything works and is the same as it is at this moment. No payment before fully complete. Description: I want to create a design and function like this: Must be in Shopify. Plugins can be installed, but only when accepted by me. Like in this URL above. Product is the package of yarn, that the customer need to be able to change product between all of the products with a specific collection or tags. And should only be yarn. For this example i need to be able to put together a bundle with variations, for sizes only. But the most important is to be able to change products (yarn) For example: BUNDLE/KIT/: Sweater Size S: 8x - Nature wool (yarn Product) 3x - white (yarn Product) 1x - yellow
...the project’s name to Exhibition. Please see the screenshot. Same thing in task, once select the customer, it will update the title. - Once new task is created (saved), it will update the external MySql tables (there are different tables), send the Customer name, Tacking number, Status, etc… data(value) to there creating or updating the mysql database. Also once the task is updated, like Status, it will update the database in the related record. This is for our tracking system. Users do not need to update tracking system separately. They only need to update everything in Odoo system. Similar case in National Skill Competition module, do exactly the same thing for the tracking number, customer, location, timestamp, etc...
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I a...looking for an expert in Doorbird system to help maximize the efficiency of my home unit, focusing specifically on: Access control: - Enable the system to control multiple doors and garage openers - Allow to lock/unlock remotely - Add a keypad entry system for a streamlined user experience. Automation: - Automize processes where possible for ease of use Ideal Skills: - Extensive knowledge in Doorbird systems - Experience in automating security systems - Expertise in integrating varying access control systems, particularly with keypad entry systems and magnetic locks Your will help me document the current setup, explore technologies and products to purchase, make a plan incl. wire diagrams. Proven experience with home automation (doorbird a1018, doorbird D2101)...
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I'm in need of a skilled developer who is proficient in a variety of programming languages and can work on two key areas of my website. - Basket Feature Integration: The first task involves adding a basket feature to the site. The feature should incorporate the ability to both add and subtract items, and should clearly display the total cost of the items in the basket. Additionally, the basket should be designed to support Stripe payment integration so when when paying total cost will be on stripe showing the products. - Registration Redirection Fix: The second task is addressing a critical issue with the registration process. Currently, upon successful registration, the user remains on the registration page. This is not the intended behavior, and I need a solution th...
...forming jewelry business seeking an experienced, results-oriented grant writer to help us secure $50,000 in startup funding. The successful candidate will research and identify relevant grant opportunities, craft compelling proposals, and work closely with our team to position our business for grant success. Responsibilities: * Research and identify grant opportunities aligned with our business plan and funding needs * Write clear, persuasive grant proposals and applications * Collaborate with our team to gather necessary information and data to support grant submissions * Manage grant submission process, including meeting all required deadlines * Communicate progress updates to management and incorporate feedback * Assist with post-award reporting and compliance as neede...
Hi, I require some fresh freelancers who could easily help me to accomplish this project of details listing on google. All the details will be given to you. And it is compulsory to pass the test with the information that i will give you and you can ask me about the payment already so that the air will be clear and you can do work clearly .It won’t take much of your time. Newbies are most welcome. Looking forward to work easily smoothly here. Please Note This Job not for India Pakistan and Bangladesh Thank you in advance
I'm in need of a professional who can develop a desktop application that can generate addresses for my Solana token. Some key details about the project include: - The token will be built on the Solana blockchain, so experience with this platform is essential. - The desktop application needs to support multiple operating systems – Windows, macOS, and Linux. - The address generation feature should be seamless and reliable. I'm looking for a skilled developer who has experience in creating cryptocurrency-related applications, particularly on the Solana blockchain. The ideal candidate should have a good understanding of blockchain technology and be proficient in developing desktop applications for multiple operating systems. Please provide your portfolio demonstrat...
I need a market research-oriented individual with an expertise in data mining and web scraping. The project entails extracting data from the website harborfreight.com. Specifically detailing: - Product names - Product price - Product type (IE power tools) - Their associated number of customer ratings These details should provided in a CSV file then be categorized by product type. A strong understanding of categorization and proficiency in scraping complex websites will be beneficial. With this data, I intend to carry out detailed market research. Do not worry about descriptions, focus solely on the product names, price, rating numbers, and categorization. I'm looking forward to seeing your proposals if your skills align with these needs.
I'm in need of a skilled developer to create an intelligent transaction monitoring platform with big data capabilities, specifically focusing on real-time monitoring and fraud detection. Key Features: - The system should support real-time monitoring of transaction data. - It should have fraud detection capabilities. - Data visualization to aid in tracking and analysis. - Analytics for evaluating transaction patterns and identifying potential issues. - Smooth Data Pipeline with Realtime streaming for efficient data handling. - API integration with third parties to ensure seamless operation. Target Audience: This platform is primarily aimed at banking and financial institutions, as well as e-commerce companies. Preferred Technology Stack: - Java & Python for the core of ...
I'm in need of an AI-Powered Technical Service Desk that can effectively handle a variety of technical issues, particularly those related to hardware, software, and network setups. Overview: I'm looking to create an MVP of an AI-assisted technical service desk tool. The goal is to prototype the core capabilities of ingesting, analyzing, and responding to support issues using machine learning techniques. Project Description: The tool will allow end users to upload tickets, logs, configs, and other pertinent files. It will parse, extract, and vectorize content to understand issues. An explainable ML model like LIME will then diagnose the problem and provide steps, code samples, etc to resolve it. The LLM will be RAG augmented based on a vector protocol of a list of sites ...
...3000 EUR I'm seeking a Swedish speaking customer support agent with an intermediate level of expertise, specifically in complaint-handling. Key responsibilities: - Communication: the chosen freelancer must be comfortable communicating in Swedish with professional proficiency. - Grievance Management: Having a strong ability to handle complaints is key, so the candidate should be adept at resolving customer complaints effectively and ensuring customer satisfaction. Skills required: - Fluent Swedish Speaker: To effectively respond to all queries in Swedish. - Intermediate Customer Support: To competently analyze complaints and provide satisfactory solutions. - Patience and Persuasion: Above all, the ability to engage, understand, and manag...
I'm looking fo...water. The game should predominantly feature bubble pop mechanics. Additionally, there should be an in-game store where players can purchase items to enhance their gameplay experience. This store should be fully integrated with a back office support system. Ideal candidates for this project should have: - Extensive experience in developing mobile games, particularly for iOS and Android - A strong understanding of game mechanics, particularly bubble pop games - Experience with in-app purchase systems - Familiarity with integrating a back office support system Below are some key details regarding the project: - Primary Theme: Emergency management/disaster - Preferred Game Mechanics: Bubble pop - Platforms: Both iOS and Android Looking forward to rev...
...Components of the Site: - Resource Sharing: As part of fostering knowledge exchange, the website will feature robust resource sharing capabilities. Users should be able to freely access and share E-books, articles, online courses, case studies, white papers, and online applications. - User Interaction: The success of this community hinges on dynamic user interactions. Therefore, the forum should support posting comments and replies, creation and participation in groups, as well as private messaging between participants for more personal or in-depth discussions. Ideal Skills for the Task: - Strong experience in forum or website design and development - Familiarity with online resource sharing mechanisms and educational content - Proficiency in integrating messaging and group c...
I'm looking for a skilled professional to enhance my Google My Business profile. Key Responsibilities: - Ensure my phone number and business hours are correctly displayed. - Recommend and implement additional information that will benefit my business. Ideal Skills/Experience: - Experience in setting up and optimizing Google My Busi...to enhance my Google My Business profile. Key Responsibilities: - Ensure my phone number and business hours are correctly displayed. - Recommend and implement additional information that will benefit my business. Ideal Skills/Experience: - Experience in setting up and optimizing Google My Business profiles. - Knowledge of strategies to increase local search visibility. - Ability to enhance customer engagement. - Expertise in collecting and ma...
I am looking for a skilled professional who can help me compile OBS Studio from source with an old version of obs-browser (CEF version 75). This project is for personal use, so I'm not looking to distribute it to others. I need flash support, which works great with OBS version 24.0.3. But I'm looking to move to version 30.x for its WebRTC support and I need the old browser plugin. Old version of the plugin, available on GitHub '' is working on the latest v.30.1.2, but lacks support for browser audio. Key Requirements: - Compiling OBS Studio from source - Integrating an old version of obs-browser (CEF 75) Your Involvement: Since this is for personal use, I'm comfortable managing the setup process on my own. I am mainly looking for someone to...
In quick expansion of our consumer base, I am seek...quick expansion of our consumer base, I am seeking an Italian native speaker to provide customer support primarily through phone calls. The ideal candidate will have basic knowledge of sales to facilitate successful interactions with our customers. Key Responsibilities: - Answering product-related queries via phone calls - Utilizing effective sales techniques to ensure customer satisfaction - Necessitate top-tier communication skills Essential Skills: - Native level Italian - Proven sales skills - Exceptional problem-solving capabilities - High-quality communication skills I invite those who fit the bill of a proactive problem solver with sales expertise and a passion for providing excellent customer sup...
The objective of this project is to develop a modern, user-friendly website for our home services company, offering a comprehensive range of plumbing, heating, cooling, and other home services. The website will serve as a digital storefront and informational hub, enabling customers to easily browse and understand the services offered, request quotes, and schedule appointments. The website will have about 70 pages. Key Features and Functionalities: - Service Listing and Description: The website will have dedicated sections for each service category (Plumbing, Drains, Heating, Cooling, Pool Heaters, and Other Services), with detailed descriptions and breakdowns of specific services offered under each category. - Service Area Coverage: Clearly communicate the geographic a...
...a skilled web developer to create a professional WordPress website for my company. I want the website to be linked to a hosting service, but I need to have the ability to manage and pay for the hosting myself. Key Requirements: - The website should primarily feature company information, so a clean and professional design is essential. - A Contact Form should be integrated into the website for customer inquiries. - The website should be built on WordPress as the preferred platform. Your Skills: - Proficient in WordPress website development. - Experience in integrating and managing hosting services. - Strong understanding of website design principles, particularly for company information sites. - Ability to create and integrate a Contact Form. In your proposal, please outline yo...
...to any skillful blend of hues that gives an appealing, and professional look to my brand. Key Requirements: - Must possess colours that stand out bright and vivid - Focus the logo around the essence of plumbing services - Originality and creativity is highly valued Ideal Skills and Experience: - A professional level understanding branding and logo designs - Experience in creating logos for home service companies, preferably in the plumbing industry - Killer portfolio showcasing past works Please illustrate your capacity by including in your proposal, examples of past works that resonate most with what I need for this project. Potential candidates will be chosen based on their creativity, originality, and experience. Remember, attention to detail is crucial. Looking forward...
Your task involves application of k-Means clustering in Orange data mining software with the aim to segment and profile the churners in Customer Churn file. By applying the k-Means clustering you need to explore how many types of churners exist and what characterizes those types. More specifically, this assignment consists of two tasks: ï‚· Task a (Segmentation): Establish how many types of churners there are and the size of those types. This involves dividing the churners into segments. ï‚· Task b (Profiling): Profile and appropriately name the identified types of churners based on the values of their shared characteristics, i.e. variables. Your submission ought to include: 1. Orange workflow1 containing the k-Means clustering analysis of segments and profiles. 2. Summary file (max
...offers various home services by paying a membership. These include household cleaning, pet walking, carpentry, plumbing, electrician services, and even pet hosting. The primary aim is to connect users with professionals who specialize in these areas. Therefore, the successful candidate should have: 1. Proficiency in cross-platform mobile app development 2. Experience creating service marketplace apps 3. Strong skills in location-based features and real-time scheduling The app should have real-time chat and email functionality for user-professional interaction. Therefore, a background in implementing such communication solutions will be preferred. This project requires: - User and service professional profiles - Option to list, explore, and order services - Real-time ...
We are loo...and tasks, and designing dashboards to measure KPIs from JIRA. The successful candidate will also provide training and support to our teams to ensure a smooth transition. Skills required: - Expert in JIRA Server edition - Experience using JIRA Roadmapping - Strong communication skills - Project management - Team coordination - Dashboarding and KPI management - Technical knowledge of JIRA features and settings This is a medium-sized project with an estimated duration of 1 to 3 months. We are seeking an expert-level professional with a proven track record in JIRA project management and team coordination. Please provide your relevant experience and portfolio of previous work. The project may have the potential to be extended based on the successful completion of t...
I have ongoing work related to our previous project 'Modern Graphic Designer Needed'
Experts required for building an ingenious web application using Angular + Laravel. Your primary task would be the initial creation of the application, yet this could potentially extend to long-term support. Key Responsibilities: - Create a robust, scalable, and highly interactive web application. - Develop efficient and reusable code that drives complex web applications. - Maintain a deep understanding of Angular + Laravel to optimize application capabilities. Ideal Skills & Experience: - Advanced proficiency in Angular + Laravel development. - Proven record of building highly interactive web applications. - Understanding of user roles for a web app is preferable. - Skilled in troubleshooting and improving existing and in-development applications. Time Frame: Sinc...
Hi, So i am here looking for some active participants to work on this task of listing. A test will be taken for the task. It's a one time task and won’t tale much of time. All the required information will be provided. Kindly make sure to ask everything to make things clear and the pay will ne given according to the task. Newbies are preferred. Please Note This Job not for India Pakistan and Bangladesh Thanks
I need a logo design for my company. The name of my company " Below Ground Bliss " should be the central focus of the ...their basements. Services would include HVAC, Electrical, Sump Pumps, Basement Remodeling, etc. Products would be fun Man Cave items, pool tables, wine storage, bar, home theater etc. The ideal logo would show the ruggedness and roughness of basements with soft, playfullness of a new living/fun space. Ideal Skills and Experience: - Proven experience in creating fun and playful logo designs - Strong understanding of color theory, particularly in creating bright and colorful palettes - Ability to balance simplicity with creativity to ensure the logo is both engaging and professional. - A portfolio or examples of previous work in the same style ...
I need a Virtual Assistant who can handle product research and order fulfillment for my Amazon dropshipping business. Familiarity with AutoDS is a huge bonus. Key Responsibilities: - Product Research: The VA will be responsible for constantly looking for profitable products This involves analyzing market trends, competitor products, and customer reviews to identify items with high potential for success. - Order Fulfillment: The VA will be in charge of managing orders, ensuring they are processed promptly and accurately. This includes communicating with suppliers, tracking shipments, and handling any issues related to fulfillment. Ideal Skills and Experience: - Proven experience in dropshipping, preferably on Amazon - Strong understanding of e-commerce, - Excellent research skills ...
I'm looking for a skilled developer who can customize the Chatify platform to support two separate tables for Users and Admin to login and chat between each other. Key Deliverables: - Ensuring users can login and chat between tables Ideal Skills: - Proficiency in Chatify platform (Open Source) - Experience with database management and customization - Strong understanding of user authentication and interaction - Ability to create a seamless, user-friendly interface
I am looking for a skilled professional who can design an emulator for Windows platform. This emulator should primarily support the programming language Python, and should be able to cater to users who wish to use Python for completing assignments. Key requirements: - Platform: Windows - Main functionality: Assignment completion tool - Supported programming language: Python Ideal Skills and Experience: - Strong proficiency in software development, particularly in designing emulators - Proficiency in Python programming language - Experience working with Windows platform - Previous experience in developing educational tools or software is a plus
For this project, my goal is to enhance the visual appeal of a Digital Marketing website. The purpose is to bring the look to the next level while ensuring it remains aligned with our company branding. Specifically, I am looking to revamp the home page and services page. Ideal Skills: - Expertise in Elementor Pro - Knowledge in UX/UI design - Branding and style consistency Desired outcomes: - Home page and Services page revamped for enhanced visual appeal - Colors of the company logo to be incorporated in the redesign - A visually appealing, brand-consistent, and user-friendly design. If you have a background in stylish, professional website designs using Elementor Pro, I'd like to invite you to bid for this project. Attached is logo and colors. Here is the actual...
I'm seeking a skilled HubSpot professional to provide me with training. Although I'm a beginner, I'm eager to get up to speed on Marketing and Sales Hubs. My primary goals for using HubSpot are to enhance our lead generation, customer relationship management, and sales pipeline management. Key Requirements: - Strong experience with HubSpot, specifically Marketing and Sales Hubs. - Prior training experience, especially with beginners. - Ability to tailor the training to my goals. Your responsibility will be to provide clear, engaging, and actionable instruction to help me utilize Hubspot effectively. You should be patient, good at explaining complex concepts simply, and able to adapt to my pace and learning style. A background in marketing automation and CRM system...
...coffee, with the steam in the shape of a dollar sign. Our web address is www.thetaxcafe.ca. Tax Café is a tax filing service for Canadians. Customers will enter a warm, relaxing atmosphere where they will receive professional tax filing over a chat and coffee. Our slogan is "Relax. It's just tax." Key Requirements: - Utilize color theory to help embody the emotions we want to convey. - Design should exude a sense of relaxation so people expect a spa-like interior. - It should also convey the spirit of professionalism, competence, and hard work. - Ensure the logo appears professional and suited to the tax filing industry. Ideal skills: - An eye for vibrant, attention-grabbing details. - Successful track record in logo and branding design. - Exp...
We have a Laravel PHP based project for Short Term Office Rentals. We are seeking a qualified mobile app developer to create a cross-platform mobile application for both Android and iOS. Our current staging site is located at: Desktop: PWA: For the design of our Progressive Web App, we used the OpenTable application as the inspiration. Similar applications that have the same functionality as our sites are: Airbnb Zillow Our application currently has approximately 20 screens and includes payment processing through our own custom gateway. QUALIFICATIONS Minimum 4 Years experience with Mobile App development, with at 2 years of experience with Flutter framework Provide at least THREE (3) live
...Capability to anticipate future trends based on historical data - Data visualization: Incorporate charts, graphs and other data visualization tools to present data in an engaging manner Data Source Requirements: - Website Analytics: Analyze traffic, user behavior and conversion data - Sales Data: Analyze historical and real-time sales figures for valuable insights - Social Media Data: Gauge customer sentiment and track market trends Ideal Skills and Experience: - Expert level ReactJS developer - Proficiency with AWS, particularly Amplify and Cognito - Experience implementing AWS API Gateway - Familiarity with data analytics and visualization - Experience incorporating Stripe for efficient financial transactions - Knowledge of social media analytics beneficial Looking forward...
As a growing MNC, I am seeking a business partner with a solid background in sales and marketing. The ideal partner will have experience marketing insurance products to a diverse customer base that includes individuals, small businesses, and large corporations. You should be able to: - Develop and implement effective sales and marketing strategies - Leverage your experience to penetrate all target markets - Drive the growth of our insurance product line Your extensive background in sales and marketing, combined with a robust knowledge of the insurance sector, will be crucial to succeeding in this role. Your commitment to the growth of the company, strong financial acumen, and international business experience are vital to expand our brand footprint globally. Join us and be part...
I'm seeking an experienced data scientist and analyst to support me in improving my business operations through a data-driven approach. The project will involve tackling tasks across data cleaning, statistical analysis, and data structuring and algorithm implementation. Ideal Skills and Experience: - Proficiency in data cleaning and preprocessing to ensure that the data is in its most usable, accurate, and complete state. - Strong statistical analysis and modeling skills to extract meaningful insights and make accurate predictions. - Excellent experience in structuring data and implementing algorithms that are tailored to business needs. Data Sources: - Social Media Data: You should be comfortable working with a variety of social media platforms to extract relevant data and i...
...customizable avatars and support real-time multiplayer gameplay. Features needed: - Interactive Environments: Users should be able to interact with the world and objects within it. - Customizable Avatars: Users should be able to customize their online persona in multiple ways. -Real-time Multiplayer: The metaverse needs to support multiple users interacting in real-time. Interaction: The primary mode of interaction should be through keyboard and mouse controls. A detailed understanding of user controls in a 3D environment is important. Skills and Experience: - Expertise in 3js for creating 3D environments - Experience with creating customizable characters - Understanding of multiplayer game development - Ability to implement user controls for 3D navigation - Previous ...
As a DevOps developer with substantial experience in Azure, particularly in Azure infrastructure, Azure DevOps, and Azure networking, I need your immediate support in the following areas: Your responsibilities will include: - Implementing continuous integration and continuous deployment strategies. - Resolving any bugs in the CI/CD pipeline and identifying improvements. To successfully execute this project, you should: - Have 5+ years of experience in the Azure environment. - Be proficient in Azure infrastructure, Azure DevOps, and Azure networking. - Have a track record in Jenkins, GitLab, and Azure DevOps. If you possess the above-mentioned skills and experience, please apply for this project.
...waterfront home in Annapolis, Maryland. The property has gotten into a dilapidated state and I am looking to completely transform it into a modern style while preserving its coastal charm. Key Renovation Aspects - Interior Remodeling: The interior space of the house, which stands at 1300 sq ft, requires a full overhaul to bring it up to modern standards. This includes but is not limited to, flooring, walls, ceilings, and fixtures. - Exterior Painting: The exterior of the house will need a fresh coat of paint to restore it to its former glory and protect it against the elements. - Kitchen Renovation: A complete modernization of the kitchen is necessary to make the space functional, efficient, and aesthetically pleasing. - Structural Repairs: The dilapidated condition of the ho...
I'm looking for a professional to create detailed plans for the electrical, plumbing, and HVAC systems of my property. - Electrical Plan: I'm interested in incorporating energy-efficient lighting into my home. The plan should focus on maximizing energy savings while providing adequate lighting for all spaces. Additionally, I would like to include outdoor lighting in the plan. - Plumbing Plan: For the plumbing, I'm looking for a design that features dual-flush toilets and a hot water recirculation system. I'm particularly concerned about water efficiency and comfort, so I would appreciate a design that reflects these priorities. As a freelancer, you should have a strong background in electrical, plumbing, and HVAC design. Experience with energy-efficient s...
...should be engaging, clear and informative. Key Responsibilities and Requirements: - Develop a series of video content on Vedic Mathematics. This will involve covering a wide range of topics and concepts within the discipline. - Utilize an electronic pen and tab for creating these videos. Proficiency in using this technology is a must. - The primary objective of the videos is to provide educational support to students. Therefore, the content should be presented in a manner that is easy to understand and follow. Ideal Candidate: - Prior experience in creating educational content, particularly in Mathematics, would be an advantage. - Strong understanding and knowledge of Vedic Mathematics. - Proficient in using an electronic pen and tab and screen recording software for creating v...
