What is design jobs

I'm in need of a skilled web developer who can take a GitHub project, which is a single page PHP/HTML/JS, fix it by the project defintion in the file and make it operational. The project's main functionality is to display an HTML page that contains an iframe and gif elements above it. Once the project is fully operational, I'll need it installed on a vanilla cPanel account, ill supply which runs on Linux Centos7 all changes made for the project will be committed back to github. Key responsibilities include: - Deploying the GitHub project on a vanilla cPanel account - Ensuring the project functions as intended - Implementing the minimalistic design requirements Ideal skills for this project include: - Proficient in PHP, HTML, and JavaScript - Ex...

I need an experienced graphic designer to professionalize a poster for an ann...can think about it. The following text must also be included to order tickets: "Tickets can be ordered by email: to be determined. We would like to keep the rest of the text that is already on the poster. We would like the letters in the following color: ffd700 This is what I'm looking for: - Artistic band themes: First and foremost, the band's logo should be prominently featured in the design. The overall aesthetic should resonate with the band's image, style and color palette. The ideal candidate for this position is someone with: - Expertise in creating compelling, aesthetically pleasing images: This is critical as the poster must immediatel...

...creating a text-based logo with vibrant and energetic colors that communicates a professional image. Logo design is for a funky Hair Salon. Our store is called COLOUR CO and want the logo to reflect COLOUR CO in the design. Feel free to incorporate any images into the logo also if you think you can make it work * Why is this required? I need to uphold and convey a professional image to my target audience. * What will be your role? Your main job would be to identify the right color combination to fit with my business's "vibrant and energetic" profile, while focusing heavily on using text to depict a professional image. * What are the essential skills? - Proven experience in logo design, especially text-ba...

I used to create the application Android Studio APK, I have the complete source code. I have an application that suddenly stopped generating due to some Android update or some payment system update. There is something wrong with what was working fine before. fix this problem. This is when I noticed the issue. It seems like the application generation problem has been triggered due to these alterations. I am thus seeking assistance from an expert with a comprehensive understanding of Android Studio and its working. Expected skills and experience: 1. Robust expertise in Android Studio and APK creation 2. Solid understanding of UI modifications and its impact on application generation 3. Strong problem-solving skills to identify and rectify the issue Task Requirements:...

...floorplan design for residential home in Los Angeles . We are adding SF to the main house and additional guest unit. Key Features: - The new design will need to include the following rooms: living room, kitchen, bedrooms, bathrooms, dining room, home office, and laundry room etc - The goal is create a functional home and an attractive layout What I Expect from the Successful Bidder: - An ability to create attractive, functional designs. - Extensive experience in floorplan design and architectural design. - A good sense of aesthetics and spatial awareness. - The ability to produce an accurate and detailed floorplan. - Proven experience in home remodeling projects. Please share similar projects you've done before. This ...

What I need is a new induction plan for employees no more than 10 slides. I would need to give an Intro, Context (why), Challenges facing us, Strategy, Action Plan, Current Wins. I have done a timeline in Cava, but I need to back it up with data and background. I need to show where I am adding value and what our solutions are and bulk this up. My value to this plan is a more timely engagement with the candidate, quicker onboarding, supporting the candidate and managers through the onboarding. The freelancer would need to be able to write and design this powerpoint.

Hi We are launching an upcoming case battles website and require a designer. We are looking to design about 30 cases to start then 1-3 a month. We have a base case template designed added then we will provide a theme for each case. This project is for the first case then we will look to do the remaining 29. The budget is $10 per case The first case theme is for a creator called Riiski you can see his theme is green and also with a crocodile which we would like to use. so we want the case to be themed for Riiski and also a title given to the case called the Riiski Creator Case Riiski twitter : Ill attach the croc and the twitter header so you get an idea of theme. Remember we still want to see the CASE elements so it still looks like a case ju...

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I'm looking for a skilled graphic designer to Photoshop a red nose onto an image of a person, akin to what Barstool Sports did for Roger Goodell. Key details include: - The final product will be used for personal wear. This won't be part of a promotional campaign. - The design layout should feature the image on the front of the t-shirt with a blank back. No additional text is required. - The photoshopped image should be positioned in the center of the t-shirt, not covering the entire front. The perfect freelancer for this job would have experience in graphic design and Photoshop, along with t-shirt design. A keen eye for detail and a flair for playful designs would be extremely valuable for this project. I would like picture look like the ...

...with current designs, but simply my wish to explore an update that reflects a modern aesthetic with just a touch of distressing. Key Skills: - Graphic design - Logo design - Understanding of modern trends - Proficiency in adding distressed effects What I'm expecting: - A modern, fresh take on the existing logos - The ability to incorporate a slightly distressed look A modern twist that maintains recognition of my brand is the goal. If you are proficient in crafting fresh, modern logos with a slightly distressed touch, I'd like to discuss this project with you. I've attached a distressed weathered looking Modelo logo as an example of what I like. Something like a 1990's rock t-shirt style. The three Goose Port logo's I a...

I'm in need of a logo designer who has a knack for modern aesthetics. I'm targeting a design that demonstrates trustworthiness and utilizes cool color tones. Skills and Experience: - Proven experience in logo design - Strong understanding of modern design principles - Ability to work with cool color tones (blue, green, violet) - Strong portfolio that demonstrates previous work showcasing trustworthiness through design Deliverables: - A high-quality modern logo design in cool colors (blue, green, violet) that promotes a sense of trustworthiness - All source files from the chosen design So, if you got what it takes to transform these requirements into a compelling logo, I'd like to hear from you. Preference will be given to ...

I'm looking for NextJS & Firebase experts to build a dynamic website with appointment booking functionality for a small, local business. Key Responsibilities: - Develop a medium-sized website using NextJS, Firebase, Twilio, Google Calendar, Git, and PayPal - Use modern frontend design patterns and maintain high levels of cybersecurity Ideal Skills: - Strong experience in NextJS, Git, and Firebase - Proven track record with booking systems - Proficiency with email sending, such as Twilio - Familiarity with Google Calendar and PayPal APIs Project Brief: Build a responsive and accessible website with a modern yet familiar aesthetic for a rifle range in NextJS which has 3 pages: 1. Home page 2. Contact page 3. Booking page The rifle range has 7 lanes, where users can boo...

...psychologist and consultant. Your tasks would involve: - Enhancing Design Elements: Updating the look and feel of my site to keep it as visually appealing as possible and personal to me. - Improving Navigation: Making the user interface more user-friendly, ensuring site visitors can easily find their way around. - Creating Templates: I also want to create a business card, a reports and proposal template, and an e-mail signature - all from the same theme and brand identity of the website. Ideal Skills and Experience: - Proficiency with Squarespace - Proven experience in designing personal portfolio websites. (please provide relevant samples of you work on previous personal portfolio websites) - strong understanding of user-oriented design, - Proficiency in creating and...

...digital product business. The main goal of the site is to facilitate the sale of digital products, so it's critical that the design is conducive to ecommerce. I want to make it easy for customers to navigate the site, find products of interest, and complete their purchases. Key features I'm looking for include: - Product filtering: Customers should be able to easily sort and filter products based on relevant criteria to help them find what they're looking for. - Customer reviews: I want to incorporate a customer review system so that potential buyers can see feedback from others, encouraging them to make a purchase. - Social media integration: To help with brand building and reach, connecting the site seamlessly with social media platforms ...

Seeking a web developer with a deep understanding of to revamp my current homepage. I know exactly what needs to be changed, but I'm open to some professional suggestions regarding the design and look&feel of the page, that can make the page more interactive and engaging. Here's what I look for: - Extensive experience with Bubble.io.(required), because the website is created only with Bubble, nothing else - Creative capacity to propose possible new designs (nice to have) In your application for the job please include your prior experiences with examples of past work using Bubble. The main improvement I want to do, is to add some "filters" in the homepage, so the user can "customize" the home page with the specific inf...

...that targets young adults. I am currently seeking a creative and proficient designer to create a bright and colorful packaging for it. - You will design a packaging that truly stands out on the shelves and appeals to our demographic. - You'll be infusing a mix of bright and attractive colors that resonate with today's youth. Even though we are aiming for a vibrant look, it is important the design remains neat and professional. For this project, it's paramount you have: - Extensive experience in packaging design, particularly in the food industry. - A portfolio showcasing previous work with bright and energetic designs. - An understanding of what appeals to young adults. - Efficient communication and a reliable work ethic. - A feedb...

We are looking for someone to create design templates for our email newsletter to our customers. We sell pocket knives. We are looking for about 15 different templates to be used in Adobe Photoshop. The goal is to be able to drop in product images and have lighting/shading to make it look realistic. The design should use our already-existing logo and font as well as other standard fonts. We can provide examples of what we have been using thus far and some examples of other designs we like. Requirements: - PSD file format - Copyright free images utilized (AI generated is okay as long as it fits the design) - Utilizes our existing logo and font (to be provided) - Variety of designs to accommodate various products (pocket knives) with various colors ...

...business sector. Also a complete rebranding / social media corporate branding package kit for my company 17 Hertz Inc - is representing Ugo Mozie. Key Requirements: - The purpose of the pitch deck is not to secure funding but to attract new clients. - The target audience for the pitch deck is small businesses. - I am seeking a creative and engaging style. - Need to update photos and beat the competition who as we have non exclusive rights to secure new clients Ideal Skills and Experience: - Excellent design and presentation skills, with a proven track record of creating engaging pitch decks. - A good understanding of the small business sector and what appeals to entrepreneurs in this field. - Creativity and the ability to think outside the box to e...

I'm looking for a professional who can restructure and redefine my existing resume. I need help with the overall layout, format of the document, the articulation stage as this is targeted towards gaining a foothold in the Sales industry. Your input on the wording, content, ensuring that it communicates precisely what potential employers are searching for will be invaluable. I'm also open to suggestions on how to effectively design it to stand out from others. Key Skills: - Strong Knowledge of high-impact resume design - Proven experience in the Sales industry - Adept at optimizing resumes for Job applications - Excellent wording and formatting skills - Able to offer constructive feedback with specific, professional industry-oriented advice and exampl...

Creating a resonating digital presence for our business is my main priority. I'm seeking an experienced web developer to design a robust, user-friendly landing page and ecosystems for our various services and products. The page will serve multiple purposes including to: - Present detailed information about our various services - Facilitate user bookings - Display our range of products. We cater mainly to general consumers (B2C), so the design should be easy to navigate, engaging, and visually appealing. Additionally, the project extends to the development of multiple ecosystems comprising specific product pages. Each of these pages will be linked to several subpages outlining the services related to that particular product. Key features to include in the differe...

...includes a simulation, data analytics charts, and text. I need all of these to be redone and improved. Here's what I'm looking for: - Refinement of the Simulation: The objective of the original simulation was to analyze a system. I need this part to be refined and improved upon. - Improvement of Data Analytics Charts: The original data analytics charts were created using Microsoft Excel. These need to be redone with more finesse and potentially using more advanced tools and techniques. - Text Revision: The text accompanying the project needs to be revised. This includes ensuring that the text is clear, concise, and well-structured. Ideal Skills and Experience: - Proficiency in simulation design and refinement - Strong background in data analytics and vis...

I am seeking a skilled gra...create a bold and vibrant cover page for my online course. This is aimed at educating and informing, so the design should attractively encapsulate this objective. What you will need: - Expertise in creating vibrant, appealing graphics that catch the eye. - Familiarity with designing content for Facebook, Instagram, and LinkedIn, as the course will be advertised on these platforms. The target for the online course is for Condominium Managers and Staff The title of the course is " Condominium Security for Managers and Staff" The subtitle is "How to make your condo safer by looking at it with security eyes" The company name of the sponsor is 3D Security and Emergency Response Services The pre...

...the platform for all sales, so its design, functionality, and security are paramount. Key Requirements: - E-commerce: The website will be the main point of sale for the business, so it needs to have a robust and user-friendly E-commerce system. This will include product listings, shopping cart, checkout process, and order tracking features. - Payment Gateway Integration: I need you to integrate both PayPal and Stripe, so customers have a variety of payment options at their disposal. This will require a good understanding of integrating these gateways securely. - Product Categories and Search Functionality: The site will offer a range of products, so it should be structured with clear product categories, and a reliable search function to help users find what they are looki...

I need some easy work in Android I need some android apps using java I need easy work at low budget but for long term I need work from Pakistan freelancer

I require an eye-catching, yet sophisticated, modern logo to enrich the brand identity of my business. Here are the...sophisticated, modern logo to enrich the brand identity of my business. Here are the specifics: - The preferred color scheme should primarily focus on cool tones such as blues and greens. - The logo needs to underscore modern design aesthetics. Branding experts with experience in modern logo design are encouraged to bid. A keen eye for color coordination, and a history of creating identifiable and persistent brand images are highly desirable skills for this project. Logo Name: Southern Health & Wellness This is a telemedicine practice Just to give you an idea of what we do if it inspires you: hormone optimization, weight loss, cancer sc...

I'm seeking a talented graphic designer to create a logo and design the theme for my XYZ brand, a technology-focused product. What I'm looking for: - A unique and professional logo that represents the brand well - An engaging and modern design theme that resonates with professionals, aged 25-45, who will be my primary target audience. Skills & Experience: - Proficiency in graphic design and branding - Experience in creating logos and themes for technology brands is a plus - Understanding of the professional audience and their design preferences. Your creativity and understanding of the target market will be key in helping me bring my brand to life and stand out in the competitive technology sector.

Hello Wish you a good day :) I am Amelia a professional graphic designer ,HIGH QUALITY WORK, FAST DELIVERY and BEST PRICE this is what i can assure you. I have gone through your project post and have successfully completed similar projects in past. You can check my past work here : https://www.freelancer.in/u/cri8ive007 Looking forward to hearing from you and discussing all the details. Thank you! Amelia

I'm searching for a skilled AI developer to design an advanced Gen-AI chatbot for my application which caters to Stone Crusher Owners and my customers. This chatbot will be the primary interface for interaction, facilitating tasks like customer support, handling sales inquiries and tracking orders. * **Chatbot Features** - The chatbot should be capable of handling customer support tasks, answering sales inquiries and tracking orders seamlessly. * **User Interaction** - The chatbot needs to be user-friendly for both Stone Crusher Owners and customers. * **Database Interaction** - The bot should interact with our MySQL database to extract data when needed. It doesn't need to update the database, just fetch necessary information when required. * **Skills and ...

I'm seeking a skilled web designer to revamp certain aspects of my online store. Highlighted changes include: 1. Product Page Layout: - Simplification of the existing layout - Inclusion of product ...Product Page Layout: - Simplification of the existing layout - Inclusion of product image and description - Enhancement of navigation menu 2. Shopping Cart Feature: - Enable guest checkout option - Integration with standard payment gateways - Design Products If you have previous experience in designing e-commerce websites and improving user experience, you are what I'm looking for. An eye for detail and understanding product representation online will be highly appreciated. Please provide samples of your previous work while bidding. Punctuality is a must. Loo...

I need a professional developer to create a static website for my CNC machine shop. The website should accurately portray our brand, mission, and vision, indicating who we are and what we bring to our clients. Main sections to feature prominently on the website include: (1) About Us: Showcasing our mission and vision. We aim to exemplify our company's strong commitment to excellence and customer satisfaction. (2) Services Offered: Highlight our skills in custom CNC machining, CNC milling, surface grinding, and wire EDM. Detailed descriptions will give potential clients a clear understanding of what we offer. (3) Portfolio: Exhibit a selection of past projects that demonstrate our expertise and commitment to high-quality outcomes. (4) Industries Served: Clearly ex...

Hello Creatives, Welcome to the "growber" sticker design contest! We are a dynamic and trend-conscious brand selling indoor hardware for cannabis cultivation, and we're looking for 3 vibrant and exciting sticker designs to represent our company. Here's what you need to know: 1. Brand: "growber" 2. Tagline: "to make your grow better" 3. Website: "" 4. Colors: We have a preferred palette of green colors with some accent hues. Please consider these colors as part of your design process. Green 1: #76BF43 Green 2: #006837 Accent Color: #EC008C 5. Style: Modern, humorous, and a little adventurous. We encourage character or other fresh designs related to cannabis and creative outlines. 6. Final Fi...

...animation style I'm after is dynamic and energetic, so experience in creating engaging, active animations is crucial. - The final product will be extensively used on social media platforms. Understanding how such animations perform and engage on these platforms is a plus. - While I'm open to suggestions, I do have color preferences. Ideally, the animation should be able to adapt and look appealing with a variety of colors in the spectrum. Ideal skills and experience: - Proven experience in creating dynamic and engaging logo animations - Proficiency in crafting motion graphics tailored for social media - Ability to work with a color palette and adapt designs - Strong understanding of current design trends in social media branding and engagement I...

I'm in search of a creative designer capable of crafting a minimalist logo for my personal brand. - The logo should incorporate both my initials and a symbolic icon that represents me. - The desired outcome is a clean, minimalist design that effectively communicates who I am and what I stand for. - Top-notch skills in graphic design, creativity and a knack for minimalist designs are a must for this project. - Prior experience in producing personal brand logos would be a considerable advantage. Remember, the goal is to create a logo that's recognisable and uniquely mine.

...The main intention of this app is to generate compelling resumes. - **Technologies**: It should be developed using NodeJS and NextJS, Mongodb/dynamodb, openAi/Anthropic api. - **Features**: - **Template Selection**: Users should be able to choose from a variety of resume templates. - **Content Generation**: The application should automatically generate appropriate and well-structured bullet points based on the user's input. - ** PDF download - **Design Preferences**: The resume templates should have a professional and elegant look. I already setup Ideal freelancers should have experience in NodeJS, NextJS, generative AI, and web application development. A background in resume writing or HR could also be beneficial in understanding the nuances of what ma...

I am in need of an Android app that will specifically focus on organizing tournaments for MOBA games. Key Features: - The app should be designed to cater to the needs of both tournament o...notifications and reminders - Communicate with other players The ideal freelancer for this project should: - Have a strong background in Android app development - Be familiar with the MOBA gaming genre - Have experience in creating tournament organization features - Be able to design an intuitive and user-friendly interface - Have excellent communication skills, as I am looking for someone who can provide regular updates on the project's progress. If you are someone who is passionate about gaming and has a good sense of what tournament organizers and participants need, I...

...Having worked in kids fashion design, you know what appeals to this age group and are able to bring that into your designs. - The Collection: It will focus on pastel and soft hues, enhancing the playful vibrancy of the kids while offering a break from the usual bright colors. - The Style: Despite using soft colors, the clothes should carry a trendy and bold feel to them. We want our little customers to feel fashionable and empowered. - Final Product: A complete collection including sketches, and detailed design specs suitable for handing over to a manufacturer. Skills required are illustration, fashion designing, and child psychology understanding. Previous experience in children's fashion is necessary. This project may become ongoing if the initial ...

As an entrepreneurial business owner, I am in need of a talented designer to create the fron...within 12 hours - A bold and vibrant style: Captivate the viewer's interest at first glance with a loud, bright, and energetic design. Candidates with strong experience in graphic design, logo design, and digital communications will be ideal for this project. An eye for aesthetics and a knack for design principles (balance, contrast, visual hierarchy, and emphasis) is a must. Creative problem-solving skills and proficient use of design softwares like Adobe Illustrator, InDesign, and Photoshop are preferred. The ability to understand and align with brand style guidelines will sets you apart. Past projects with similar requirements will be appreciated...

We require an ethical hacker with expertise in mobile game security. Focused specifically on player data handling, our project aims to identify vulnerabilities in our system, test the effectiveness of our security measures, and improve the overall security of our network. The ideal freelancer for this job should have: - Experience with ethical hacking. - In-depth knowledge of player data security measures. - A proven track record on mobile game security. Your duty will be to run exhaustive checks and tests to identify weaknesses and areas for improvement within our mobile game security system to ensure utmost data protection for our players.

...platforms. Here's what I'm looking for: - Proficient in App Development: The project revolves around developing an Android app, hence the developer should have extensive know-how of Flutter, an open-source UI software development kit created by Google. - Bug Fixing Skills: Any software or app can have bugs. Therefore, a critical part of the job will be identifying, researching, and resolving these bugs in the app and ensuring that it runs smoothly without any issues. Although the main functionality of the app hasn't been decided yet, you still need to be flexible and adaptable in regards to the functionality. Whatever it ends up being, our ultimate goal is a seamless and user-friendly experience for our users on the Android platform. Knowing how importa...

Hello, I am looking for the WordPress expert who is having very good experience in divi theme. Please bid only if you have good expertise in that

...goes about its mundane existence, deep in the bowls of PyCharm there exists a codebase held hostage from migrating to the land of PostgreSQL where it belongs. Its captor - the evil Djangosaurus, has armed itself and is baying for binary bloodshed. Chat GPT has floundered, Gemini still believes it's more likely an Australian Gummy-shark has driven a Porsche than Apollo 11 potentially didn't land on the moon. This is the real thing, this is what you've been trained for. There is no task sheet even envisioned for this unprecedented event. Your mission if you chose to accept it is to go where no supercomputer can - into the HQ of DjangoTown - and seek out the energy source powering the Djangosaurs with circular import energy cubes ...

Hello Hello. Reading I found that Odoo has a SaaS version which is what I really need. Can you please tell me the cost to change the version of Odoo that you installed to this one: Thank you

I'm seeking a professional to design and develop an Android app that will serve as a voting system similar to those used in congress. The app will be integrated with a web-based database to store voting information. Here's what I need: - App Platform: The app should be developed specifically for Android. - User Interaction: The app should allow for voting with user registration. This means users will have to create an account before they can vote. - Database Security: The database should be secured with two-factor authentication. This is important to ensure that votes are stored securely and can't be tampered with. I'm looking for someone with experience in Android app development, database integration, and cybersecurity. Please provide an estima...

I'm looking for a designer proficient in creating compelling, minimalist designs while remaining faithful to photorealism. Here's what I require: - Your task is to take a photo and transform it into a minimalist yet photorealistic image ready for T-shirt printing. - You need to ensure that the image retains its realistic traits but in a simplified form. - Importantly, the resulting image should not lose its original character or form. The ideal freelancer for this job would be one with: - Strong skills in photo editing and manipulation - A solid understanding of minimalist design principles - Extensive experience in preparing designs for T-shirt printing - An impressive portfolio showcasing their photo-to-print work. Please, provide samples of your pa...

...ask if the PCR test result is negative or positive and that will decide what type of patient we have and what information we will ask for. 2. Print patient information It will print all the patient information using the toString Method 3. Submit a PCR test result It will ask for the patient id and update the pcr test value for that patient. Any regular patient who gets a positive PCR test should be considered a covid19 patient from that moment. (Hint: copy old object data to the new object) a covid19 patient will be discharged if the PCR test result was negative. 4. Do rounds  It will ask you to enter the current temperature for every Covid19 patient.  It will treat all the patients currently admitted to the hospital and print out each patient’s id and wh...

...nice but I am open to other concepts. Please see my website for colors, font, and overall style. If your idea is better, I can change my website to your style. You are not bound by what I currently have. Please don't submit it as a big sign on a wall or above a storefront. I want to see what it'll look like printed on paper. The project deliverables should include: - A main logo for general use including use on business cards, invoices, etc. - A smaller, thumbnail version for use on a browser tab. I'm attaching examples to show what I'm referring to. Ideal candidates for this project should possess a creative flair, strong understanding of color and design theory, and an ability to transform ideas into visual forms. Please en...

Hello. We are looking for a Sr. Full-stack developer who is familiar with MERN stack to work on our project. Currently, our project MVP version completed, you should work on the existing MVP code. Such as updating the existing features, adding new pages and functionalities, etc. - Required tech stack: Frontend: React.JS Backend: Node.JS DB: MongoDB Server: AWS The right candidate should be individual. We need a long term developer on this project. Once this project successfully done, It can be full-time role and we can go ahead for a long term on more projects. No agency. If you feel you are right candidate, please reach out to me. Thanks.

I'm in need of a detailed-oriented professional who is versed in both web development and social media management. The website is already established, but I will need a lot of further development and enhancement done. This is all surrounding financial content and working with news wire distribution partners and downstream partners. I will need proper posting of news to the site, preferably fed directly into the site once a news event hits the wire, and site maps that are extremely crawl-able. Quality of work, and functionality in the site's design and operation are paramount. On top of that, we need to create from scratch all social media outlets and engagement to go along with press releases we send out, and need help with growing all of that. The ...

I'm seeking an experienced...a much-needed refresh. The ideal candidate should be proficient in: - Layout and Design: Improving the existing layout and navigation is a key aspect of this project. We need to fix the dropdown menu and remove any empty spaces detrimental to the overall aesthetic. Your designs should be in line with a stylish yet professional corporate feel. - Mobile Optimization: The new design should be fully optimized for mobile use, ensuring seamless navigation for users across multiple devices. - Navigation: Clear and efficient navigation is crucial for our users. Emphasis should be on making ‘Services/Products’ effortlessly accessible. I’m looking for someone offering live support to remotely walk me through wha...