Login page password guessing attack jobs

I need a concise, impactful one-page CV that highlights my professional experience and educational background. I'm looking for a professional writer who can: - Craft a succinct, compelling summary of my work experience - Detail my educational background in a concise manner - Include any relevant personal details in a professional manner I'm open to suggestions on the best format for the final document, be it a PDF, Word document, or even a web page. I'm looking for a freelancer with experience in crafting CVs that make a strong impression quickly. Please provide examples of your previous CV work when applying.

...experienced developer to create a unique gaming gambling website. Key Features: - Variety of Games: Including a diversity of games, such as slot machines, poker, roulette, and other exciting game modes. - Payment Methods: The platform should support multiple payment methods - credit cards, PayPal and also have a system for Robux/Giftcards. - User Registration & Login System: This should be varied and flexible, offering traditional email/password sign-up, integration with social media, single sign-on (SSO), and also a system using RobloSecurity key (Cookie). Skills & Experience: Ideal candidates will have substantial experience in gaming website development and a solid understanding of payment gateway integration. A clear proficiency in setting up user registrati...

I'm looking for a seasoned developer who's proficient in implementing JWT-authentication and integrating Keycloak with SpringBoot. The project aims to create a robust, secure user authentication system. Key project requirements: - Implementing JWT authentication. - Integrating Keycloak with SpringBoot. - Developing a secure login system for a large user base (more than 1,000 users). - Managing user roles and permissions dynamically, allowing admin users to control them. Ideal Skills and Experience: - Proficient in SpringBoot and Keycloak. - Strong experience in implementing JWT authentication. - Prior experience in developing secure systems for large user bases. - Knowledge in setting up dynamic user roles and permissions, especially in a SpringBoot environment. - Abili...

...The script must be capable of completing three key tasks: - Filling out all necessary appointment-related information - Selecting the date and time of the appointment - Submitting the request for the appointment Considering the constraints of the website, I require a script that can still function proficiently with a limited number of appointment slots. Moreover, it must be programmed to input login credentials. A crucial requirement is that it can bypass or solve captcha verifications, ensuring a smooth booking process. The essential skillset for this project comprises expertise in Python, as the script should be developed in this language. Familiarity with web scraping and script-making is essential. Knowledge of dealing with booking systems or captcha verifications would be...

We need to customize linphone's windows/macOS/iOS/android apps with regular PBX features, sms,sip Presence,BLF,etc. Needs to be customize with our company logo/colors. Change colors and logos to match our theme. Sleek and professional design. Login screen to accept username and password or scan QR code Incoming and outgoing calls. Call Transfer (Blind and assisted transfer) Hold Call Transfer Call Attended Transfer Call End Call Conference Call (merge the calls) Video calls Presence and IM features Call history Smart contact list, with address book synchronization for smartphones Audio/video conference calls and scheduled meetings Call transfer and multi-call management (pause and resume) One-to-one and multi-participant conversations Intuitive mes...

...website. The login works intermittently for regular users, and I've noticed this issue on Google Chrome. The problem seems to happen randomly without any specific pattern. When it fails, after login, php log says the user has logged in. But in the website, it shows that the user is still in unlogged in mode. It seems the login state is not properly for the website either in the cookie, or somewhere in the webpage Key Points: - Occurring for regular users on Google Chrome - Random failures without a pattern I'm looking for a skilled Laravel developer who can help me diagnose and resolve this issue. Ideal Skills and Experience: - Strong proficiency with Laravel PHP framework - In-depth understanding of backend/frontend synchronization - Previous experien...

I am currently facing an issue with my website - when a user registers on the site, instead of being redirected to their profile page or login page, the system keeps them on the same page. Furthermore, upon this failure to redirect, it shows it is successful when registering but doesn't take to another page. I need someone with strong proficiency in HTML, CSS, JavaScript, PHP, and SQL to diagnose the problem and implement a solution so that after successful registration, users are seamlessly taken to their profile page. The ideal candidate should have: - Significant experience in PHP, HTML, CSS, JavaScript, and SQL. - Proven track record in troubleshooting and rectifying website issues. - Firm understanding of user authentication and sessi...

I'm looking to have two games, Texas Poker and Omaha, completed. The priority is for both to be completed simultaneously and to a high standard. As yet, I haven't decided if the two games will have the same interface or if they will be differentiated in some way. Work has already commenced on the Texas Poker game, so it's essential you're capa...improving on the existing code base. The Omaha game will be a start-from-scratch project. Ideal skills and experience: - Proficient in game development - Proven experience with poker games specifically would be a plus. - Ability to work on existing code and develop from scratch - Creativity in game interface design, as I might want to distinguish the games in this regard. Please send me Link and Login for your Poker S...

I'm in need of a highly proficient developer to construct a movie website. The site involves various functions, namely: - User Login System: Subscribers should be able to create accounts, manage their details and alter passwords when necessary. - Subscription Management: An in-built system for users to opt for various subscription plans is required. - Dashboard Capabilities: The interface should include features to manage both users and subscriptions with ease. Content management is key too. - Email Verification System: The website should ensure user genuinity through a secure email verification approach. While I've not yet specified the genre, potential freelancers should possess an adaptable mindset to accommodate possible additions in the future. Moreover, the project ...

I'm in need of a highly proficient developer to construct a movie website. The site involves various functions, namely: - User Login System: Subscribers should be able to create accounts, manage their details and alter passwords when necessary. - Subscription Management: An in-built system for users to opt for various subscription plans is required. - Dashboard Capabilities: The interface should include features to manage both users and subscriptions with ease. Content management is key too. - Email Verification System: The website should ensure user genuinity through a secure email verification approach. While I've not yet specified the genre, potential freelancers should possess an adaptable mindset to accommodate possible additions in the future. Moreover, the project ...

...a clean and professional design for a microloan application merged with an ecommerce platform. Key Application Features: - Microfinance facilities including loan requests and payments - Ecommerce features: product listing, shopping cart, checkout, and user reviews and ratings. - Service payment function for utilities (electricity, TV, water) For user authentication, I prefer social media login integration and phone number verification simultaneously. Ideal Skills: - Figma design expertise - Previous experience in creating loan applications - Familiarity with ecommerce platform designs - Understanding of social media integration and phone number verification methods In essence, your design needs to elegantly tie in micro loan and ecommerce elements into one coherent u...

I nees figma designer for 5 page website

I screwed up on the backend of my website. The site is I must have clicked something that removed all the links to the socials on the sign up page. I need for someone to do the following: 1. Put the logos back up (it should just be a click of a button. I just don't know which one) 2. I'd like to add two more social link to the list. (patreon & buy me a coffee) 3. I'd like for each person who signs up to get an email thanking them for joining. 4. I'd like to make it so people can't sign up multiple times with the same email address. 5. On wordpress there are numbers for each person who signs up. If I delete a person the numbers don't change order. It would be nice if they did. This isn't a major thing if hard to do though. I don't...

I'm seeking a professional app designer to create a sleek and user-friendly login interface for an Android app. Below are the key requirements: - **Platform**: The design should be specifically for Android devices. Prior experience in Android app design is a must. - **Authentication**: The login system should be simple, without the need for multi-factor authentication. - **Integration**: While the design should be self-sufficient, it should not rely on any third-party authentication systems. This is a standalone login system. Ideal candidates will have proven experience in Android app design, specifically focusing on login interfaces. Strong candidates will also have a portfolio of relevant work and a good understanding of user experience principles for ...

I'm seeking a professional app designer to create a sleek and user-friendly login interface for an Android app. Below are the key requirements: - **Platform**: The design should be specifically for Android devices. Prior experience in Android app design is a must. - **Authentication**: The login system should be simple, without the need for multi-factor authentication. - **Integration**: While the design should be self-sufficient, it should not rely on any third-party authentication systems. This is a standalone login system. Ideal candidates will have proven experience in Android app design, specifically focusing on login interfaces. Strong candidates will also have a portfolio of relevant work and a good understanding of user experience principles for ...

Looking for a seasoned SEO expert who can effectively optimize the on-page SEO for my built website. In the application, kindly include: • Examples of your past work, particularly highlighting website projects built with you’ve worked on. Ideal skills and experience: - Solid understanding of and SEO techniques - Extensive background in on-page SEO best practices - Good eye for detail in identifying SEO opportunities within a website structure.

I'm looking for a skilled developer who can customize the Chatify platform to support two separate tables for Users and Admin to login and chat between each other. Key Deliverables: - Ensuring users can login and chat between tables Ideal Skills: - Proficiency in Chatify platform (Open Source) - Experience with database management and customization - Strong understanding of user authentication and interaction - Ability to create a seamless, user-friendly interface

We require an Excel list comprising 500,000 LinkedIn accounts, each including the login email ID (not contact email), name, and company name. The contacts must meet the following criteria: Title: Owner Location: United States Search Keywords: Restaurant, Automotive Repair, Towing, Tire, Jewelry, Pawn, Automotive, Pools, Boutique, Tile, Heavy Equipment, Chiropractic, Boats, Furniture, Lumber, Granite, Stereo, Trailers Project Deadline: Saturday 7:30 PM ( Indian time zone) To confirm your readiness to commence the project, provide me a minimum of 2000 completed rows that meet the specified requirements.

...- Utilize AWS Amplify for the app's development and deployment - Integrate AWS API Gateway for efficient data exchange - Integrate Stripe for payments. Need complete flow Our tech stack looks like: - Amazon Amplify for app backend, and front end - Gatsby JS coupled with AppSync for front end - Amplify UI and MUI Material for UI components Features that I need: - End to end user journey - from login/registration to offering profile capture, to custom subscriptions - User DMs, Push Messaging, Custom email notifications (using SES) - Analytics (details noted below) Data Analysis Requirements: - Predictive analytics: Capability to anticipate future trends based on historical data - Data visualization: Incorporate charts, graphs and other data visualization tools to present d...

...web-based application. Robust Subscription Management: Develop a modular subscription system that allows for easy updates and the addition of new features. Future-Proof Architecture: The application should be built with scalability in mind, allowing for easy modifications and enhancements without disrupting existing functionalities. Key Features to Include: Advanced User Management: Implement a secure login system with multi-tier user roles and permissions. Dynamic Data Handling: Design the system to manage large volumes of data with the capability to scale as user base and data grow. Interactive Reporting and Dashboards: Tools for generating customizable reports and dashboards that can adapt to new data inputs and formats. Automated Workflow Integration: Convert existing Excel ...

I'm experiencing several technical, on-page SEO issues on my website. I've identified over 50 broken links that need to be promptly fixed. Additionally, there seems to be incorrect use of H1 and H2 tags and misconfigured URLs. Skills & Experience Needed: - Expertise in diagnosing and fixing broken links - Understanding of URL configuration - Strong knowledge of proper SEO practices, specifically in relation to header tags. I look forward to restoring my site's functionality and improving its SEO.

I'm experiencing several technical, on-page SEO issues on my website. I've identified over 50 broken links that need to be promptly fixed. Additionally, there seems to be incorrect use of H1 and H2 tags and misconfigured URLs. Skills & Experience Needed: - Expertise in diagnosing and fixing broken links - Understanding of URL configuration - Strong knowledge of proper SEO practices, specifically in relation to header tags. I look forward to restoring my site's functionality and improving its SEO.

I'm experiencing several technical, on-page SEO issues on my website. I've identified over 50 broken links that need to be promptly fixed. Additionally, there seems to be incorrect use of H1 and H2 tags and misconfigured URLs. Skills & Experience Needed: - Expertise in diagnosing and fixing broken links - Understanding of URL configuration - Strong knowledge of proper SEO practices, specifically in relation to header tags. I look forward to restoring my site's functionality and improving its SEO.

I need a web designer to have my website within the right theme, to match my main page pictures. WordPress. I'm seeking a skilled web designer to create a portfolio website that primarily showcases written content. The theme of the site should aesthetically align with the main page images. Here's what I am ideally looking for: - Strong understanding and experience in graphic and web design. - Experience with portfolio web design, preferably with writer portfolios. - Intuitiveness and creativity in matching site aesthetics to given image themes. - Solid grasp of user experience to ensure optimal site navigation. The purpose of this website is to professionally showcase my written work. The design should therefore make it easy for site visitors to access, read, ...

...windows service constantly checking a .txt log file for preset keywords like "Failed SMTP login" or "Relay attempt" to auto block IP's. This service should auto add/delete a new entry to a existing "inbound windows firewall rule" with the hacker's IP for a specific period of time. A good example or a similar concept could be found here: Some of the settings that I need to control: – Duration to ban ip address (min) – Number of failed login attempts before ban – Whitelist of comma separated ip addresses to never ban – Blacklist of comma separated ip addresses to always ban – Custom keywords, XPath and Regex to parse logs for failed login attempts – No need to restart the service ...

I'm having an issue with the cookie bar on my landing page. It functions perfectly upon my primary website, but fails to operate as expected on my subdomain, specifically my landing page. I am using the exact same JavaScript and CSS script for both the website and landing page. All is built on custom HTML. Ideal skills for this job: - Expertise in JavaScript and CSS - Vast experience in handling cookie bars and similar web components - Ability to diagnose issues affecting custom HTML websites The selected freelancer will be tasked with: - Understanding the functionality of the cookie bar on my main website - Translating the same functionality to the landing page - Uncover and solve any underlying issues or differences causing the functionality mishap Ple...

I'm looking for an experienced web developer to help me create a user area website. The functionalities of this platform should include: - Account Registration: The website must have an account registration feature that requires users to provide their email address, username and password to create their accounts. User data, - Users must verify themselves with documents (kyc) I don't want to use an external system like sumup, only internally, it's easy to verify documents, photo front back and selfie - the admin can create orders and generally activate them for all users or only for individual users - the user can accept orders and then has to rate them - excites have a value that should be displayed in the backend - If users have successfully completed orders, they w...

...seeking a seasoned developer well-versed in C# and Selenium to create a bot to facilitate automation on Facebook Marketplace. The bot that I'm envisioning would need to perform the following tasks: - Can use multiple accounts, log into several accounts to enter automatic Facebook marketplace listings or Facebook group posts, logged in accounts are saved and can be opened without re-entering the password - Autopost Facebook Marketplace Create Product Title, product description, Product Category, Product Condition, location and product price range, Product Availability, Product Label / Keywords can be separated by commas, SKU Only We Can See. After inputting, you can automatically select a location, especially for the Indonesian region. - Can upload autoposts to Facebook Mark...

I'm in need of a talented front-end developer to work on my corporate website. Your primary tasks will include the creation of a professional and corporate-styled landing page, login page, and selection page. Key Responsibilities: - Designing and implementing a professional and corporate-style for the landing page, login page, and selection page. - Developing a responsive layout that ensures a seamless experience across all devices. - Implementing interactive features where necessary. - Using HTML, CSS, and JavaScript to bring the design concept to life. Ideal Candidate: - Proven experience in developing corporate websites and landing pages. - Proficiency in HTML, CSS, and JavaScript. - A strong eye for design and a portfolio t...

My landing page is currently plagued with slow loading times and I'm seeking an expert who can efficiently improve its performance. Given the urgent nature of this issue, I would ideally like this to be done as soon as possible. Unfortunately, I cannot provide details about the content on the landing page as I overlooked supplying this information. Desired Skills and Experience: - Strong background in website development and optimization - Proficient in diagnosing and fixing loading speed issues - Able to work in a timely manner with urgency - Excellent communication skills to keep me updated on progress.

*URGENT* Winner will be selected in 48 hours* I need a landing page like for my website

I'm in need of a software developer to create a comprehensive solution for organizing and managing computer-based tests. Key Features Needed: - User Registration and Login: The software should allow for the creation and management of user accounts. - Question Bank Management: It needs to support the management of a database of test questions. - Test Scheduling and Timer: The software should also provide scheduling for tests and a timer feature for exam sessions. - Setting of Question Paper: The system should have a feature to set up question papers for each test. - Intuitive GUI for Examinee: A user-friendly graphical interface for test takers. - GUI for Result Preparation: Additionally, a graphical interface for staff to prepare and analyze results. Platform Compatibility: -...

I need a skilled PHP developer to create a few pages with a modern and interactive design. The web pages should incorporate functionalities like user registration and login, along with a contact form. This assignment requires a deep understanding of PHP along with a creative mind to ensure a user-friendly design that promotes interaction. Ideal Skills: - PHP development - Web design - Experience developing registration/login processes - Experience creating web-based contact forms

...functionality enhancements, and bug fixes. Here are the specifics: - Design Changes: Although I haven't nailed down the exact modifications yet, I'm looking for a dynamic freelancer who can make my web app look stunning and more user-friendly. Be open to layout adjustments, color scheme modifications, and font changes. - Functionality Enhancements: The main enhancements will involve User Registration/Login and Payment Integration. While the app already has these functionalities, refining them for a smoother user experience would be ideal. - Bug Fixes: As part of this assignment, I'll need bugs identified and fixed to ensure everything operates smoothly. Familiarity with Laravel and web app troubleshooting are critical. Skills & Experience Needed: - WordPre...

I am looking for a skilled web developer who can create an e-commerce website from scratch that focuses on user experience. Project features should include: - User Registration and Login: The website should have a secure, easy-to-use registration and login system to ensure security for our clients. - Payment Gateway Integration: To ease the purchasing process, a payment gateway should be integrated to handle all transactions. Specific skills and experience required: - E-commerce website development - Experience with user registration and login systems - Experience with payment gateway integration Please note that product types to be sold on the website are yet to be determined. This information will be provided later during the development phase.

...such as cryptocurrency wallet connections for transactions, web3-based user registration, and login processes, enhancing the interaction typical of blockchain applications. - Design Inspiration: Primarily inspired by Sorare, with additional guidance from specified Figma community files, to craft a unique yet functional UI that aligns with MetaMatch’s innovative vision. - User Flows and Screens: Design the following key app screens based on documented user flows, ensuring each feature is intuitive and user-friendly: - Home Page: Landing page with navigation to all major sections, featuring upcoming fights, live bets, and special promotions. - Login and Registration Pages: Include web3 login options. - User Dashboard: Displays betting...

I need an experienced web designer to create a professional and corporate landing page for my business. I do not require integration with any CRM or email marketing services at this point. Key Requirements: - Design a visually appealing, modern, and clean lead generation page - Ensure the page is user-friendly and optimized for conversions - Implement responsive design to ensure the page looks great on all devices Your skills and experience in creating user-friendly, modern, and clean landing pages will be essential. Please share your portfolio showcasing similar work.

...multilingual web application with strong focus on project management features. The structure of the application is essential, it should be developed in a PHP framework, preference being Laravel, CodeIgniter, Symfony or simply Vanilla. However, it's critical that the final application is structured in MVC style. A strong knowledge of PHP is required as it's the primary language of development. The login register aspect is already catered for as that’s executed by userspice. Key Deliverables: - Project management features incorporation - MVC style structured application - Utilization of one of the preferred PHP frameworks Appropriate Skills: - Proficiency in MVC design pattern - Proficiency in PHP and relevant PHP frameworks - Experience in multilingual web appl...

I'm seeking a skilled Laravel developer to carry out an essential task—resetting the Admin Panel password for my Laravel 6.0 website. Key Tasks: -ensuring the new password gets hashed securely -standard password reset procedure, maintaining existing encryption methods as I'm uncertain of the specific encryption standard used. Requirements: - Expertise in Laravel 6.0 - Experience with standard Laravel password hashing - Exceptional problem solving, particularly in cases with limited source information - Intermediate understanding of Laravel's native or custom password encryption standards beneficial. Backup files for the Laravel project are available. It is imperative to maintain the confidentiality of all information gained while ...

...website. Specifically, the website does not function properly after I moved its files & database, with dire impacts on the user login and registration process. I am unsure whether any changes to the configuration were made or the website URL was updated post-movement, hence I require knowledgeable assistance in diagnosing the cause of the problem and implementing the rectification. Ideal skills for this project include: - Extensive experience with Drupal 7, particularly in diagnosing and fixing functionality issues. - Strong understanding of website configuration and the implications of moving files & databases. - Expertise in fixing user registration and login issues. Dab name has been changed and username added and edited in settings file. Feels like I have ...

I'm in need of a skilled developer to craft an AI-based firewall in a SaaS format. Features must include: - Real-time threat detection - Automated incident response - A user-friendly dashboard. The finished product will...skilled developer to craft an AI-based firewall in a SaaS format. Features must include: - Real-time threat detection - Automated incident response - A user-friendly dashboard. The finished product will need to be hosted on a direct server. For security, it must meet these criteria: - Basic security measures - Advanced threat detection and prevention - Customizable security rules - DDOS attack prevention. Applicants with a strong background in AI, SaaS development, and cloud computing are desired, particularly those with experience in high-securi...

I'm looking for a talented mobile app developer to create a comprehensive family tree mobile application. The app should be available on both iOS and Android platforms. The primary goal of the app is to enhance family communication and organization, so it will feature several key functionalities, including: - User registration and login - Family tree visualization - Photo upload and tagging - Entering details for individuals by Admin or other users with approval from Admin - Family News - Family Calendar - Admin Notifications and user notifications - Family Board data with accomplishments The app should have an intuitive and user-friendly interface, making it easy for all family members to interact with. Experience in developing similar applications, particularly those focu...

No Framework Allowed.. only just Vanilla JS

I'm seeking a highly skilled flutter developer possessing in-depth experience with Laravel to contribute their expertise to my social media application. Here are the key features expected: - Main UI is completed with flutter. - Laravel backend is almost 70%. - to be implemented: integrate the API into the current UI. social login(FB, twitter, tiktok, apple) inapp and banner ad audio combine with BGM. support the deploy on google play and app store HOW to apply. - please send me the FLUTTER APP URL on google play and app store and code screenshot of that App. (the proposal without the screenshot will be declined) - send me the laravel system URL and screenshot.

...application should be web-compatible and display a modern design aesthetic. Key functionality needed: - User and service providers Registration and Login: You should be able to effectively develop a secure and user-friendly registration/login system. - Search Functionality: Crucial to the project is a robust search functionality that provides users with relevant results connecting users with service providers depending upon geolocation. - Payment Processing: The application should include a seamless, secure payment processing system. - Service oriented architecture for plug and play type of services. Completely configurable. - Admin login to monitor for successful ,failed orders and transaction , reconciliation and generate reports. - Complete e-commerce site for...

...splash screen that captivates users' attention and sets the tone for the app experience. App Opening Screen: A seamless and intuitive app opening screen that guides users into the main interface of the app. Onboarding Screen: A user-friendly onboarding process that allows users to register/login using their mobile number and OTP authentication. Registration/Login: Smooth and secure registration/login process, integrating mobile number verification for authentication. Refer Code Screen: After successful login or registration, users will be directed to a screen where they can input refer codes for promotional offers or referrals. Requirements: Proficiency in Figma or similar design tools. Ability to create visually appealing and user-friendly designs...

I'm looking for a talented Node.js/Express developer to help me with the backend of my website. The frontend is already set up, and now I need a skilled individual to take care of the backend, particularly for the contact page API. This is an exciting opportunity to showcase your skills and work on a project that's primed for success. Key Requirements: - Develop a secure and efficient contact form submission system. - Implement an intuitive email notification system for incoming messages. - Ensure the backend integrates seamlessly with the already established frontend. Ideal Candidate: - Proficient in Node.js and Express with a solid portfolio of past work to support your skills. - Experienced in developing contact forms and email notification systems. - Strong understan...

...require a skilled developer to create a bus ticket booking application supported on both Android and Web platforms. This application should feature a user registration and login capability, thereby creating personalized experiences. Here's what is needed: Features - User registration and login feature for personalized use. - Facility to book bus tickets. - Support for credit card and debit card payments. Ideal Skills - Proficiency in Android and Web development. - Excellent understanding of payment gateway integration, specifically debit and credit cards. - Experience in developing applications with user registration and login features. - A portfolio with similar apps might give you an edge. This project demands a high degree of user-friendliness, secure...

I'm looking for a seasoned app developer to create a mobile application that functions similar to Instagram. The app should be compatible with both Android and iOS systems. Key features of the project should include: - Video sharing capabilities - Creation of user profiles - Various filters and editing tools for enhanced media uploading experience - Seamless social media integration for easy login and registration and Data fetching As for the user interactions, I'd like a direct messaging system for the users to communicate and an option for them to save their favorite posts. People should also be able to view posts they've liked in the past. The ideal person for this job should have extensive experience in mobile app development, particularly with social media a...

...Management: The ability to add, remove and modify user accounts. +Billing and Subscription Management: Tracking customer payments, subscriptions, and related data. Proxy Status Monitoring: Real-time monitoring of proxy status. Customer dashboard: + Dashboard to overview: APIKey, APIkey count, account balance, Change Password of proxy + Buy 4G Mobile proxies - product variants + Top Up: top up using USDT, Btc, ltc + Setting menu: update user profile, change password, show action history, balance history Ideal skills for this project include: - Proficiency in web development, particularly dashboard creation. - Experience in user management system design. - Knowledge of proxy service management and billing systems. - Understanding customer support and user ...