How to improve customer experience on website jobs

Expected Salary between 2000 and 3000 EUR I am in need of a Polish Native Speaker for my inbound phone customer support team. Your primary role will be: - Answering incoming calls from customers - Providing detailed information about our diverse product range The successful candidate should be an expert in customer service, with excellent communication skills in Polish. Knowledge about our products will be an asset in this role. Fluency in Polish is a must. Past experience in a customer support capacity will be highly regarded.

The task must be done via anydesk or teamviewer! i will not share the code because the issue to fix is minor must have knowledge about laravel vite .. i am having an issue with updating the background colour of my app and i am unable to do a proper build.

...support for our Customer Service department. The successful candidate should be: - Able to manage a workload of between 50 and 100 calls per day. - Possess strong understanding and knowledge in resolving customer issues promptly and pleasantly. Your primary responsibility would be to answer customer inquiries, resolve their issues, and provide a positive customer experience. Essential Skills: - Fluent in Swedish (native level) - Excellent communication and problem-solving skills - Previous experience in a customer service role, preferably in a call center environment. This role offers a fantastic opportunity to get involved in the early stages of our customer service expansion. If you're a patient, ...

I'm in need of an experienced Linux programmer to update my current SMTP server code and add new routines. Key requirements: - Revise and improve the sending efficiency of the server - Add new functionalities to the existing code The ideal freelancer for this project should be well-versed in Linux programming and have a solid understanding of SMTP server architecture. Your proposal should include a detailed plan on how you aim to achieve the project requirements.

...deal is fulfilled when everything works and is the same as it is at this moment. No payment before fully complete. Description: I want to create a design and function like this: Must be in Shopify. Plugins can be installed, but only when accepted by me. Like in this URL above. Product is the package of yarn, that the customer need to be able to change product between all of the products with a specific collection or tags. And should only be yarn. For this example i need to be able to put together a bundle with variations, for sizes only. But the most important is to be able to change products (yarn) For example: BUNDLE/KIT/: Sweater Size S: 8x - Nature wool (yarn Product) 3x - white (yarn Product) 1x - yellow

...knowledge and prior experience with the PremiumPress theme. The goal is to fine-tune the theme according to specific requirements. Here are the project details: Tasks: - Modify the layout of the theme, including rearranging elements on the page and redesigning the navigation menu. - Integrate new features into the theme. - Improve the functionality of existing features. Other Changes: - Adjust the display per row. - Customize the search page. - Make sorting alterations. - Make it mobile responsive. - Adding new payment processors Key Skills Required: - Advanced PremiumPress theme customization. - Experienced in UX/UI layout changes. - Strong PHP, HTML, CSS, and JavaScript knowledge. - Proven track record with WordPress theme modifications. If yo...

...available) features, also, please instruct us how to create this specific users. - Co-ordinator in project/Task can also edit the project/task/so/sales/quotation / purchase order and all custom modules we created - Additional five Project list reports, just use the existing one and change the fields, add one combine report and one button or dropdown list then generate that. - Task, one click to update or add, create buttons in the task, then each button can copy the certain fields data from project to the certain fields in task? For example, click button one can copy project name and dates fields to task project name and dates, click button two can copy ETA and ETD from project to task ETA and ETD, click button three will copy project ETA 2 and ...

I need a market research-oriented individual with an experti...market research-oriented individual with an expertise in data mining and web scraping. The project entails extracting data from the website harborfreight.com. Specifically detailing: - Product names - Product price - Product type (IE power tools) - Their associated number of customer ratings These details should provided in a CSV file then be categorized by product type. A strong understanding of categorization and proficiency in scraping complex websites will be beneficial. With this data, I intend to carry out detailed market research. Do not worry about descriptions, focus solely on the product names, price, rating numbers, and categorization. I'm looking forward to seeing your propo...

Expected Salary 2000 EUR to 3000 EUR I'm seeking a Swedish speaking customer support agent with an intermediate level of expertise, specifically in complaint-handling. Key responsibilities: - Communication: the chosen freelancer must be comfortable communicating in Swedish with professional proficiency. - Grievance Management: Having a strong ability to handle complaints is key, so the candidate should be adept at resolving customer complaints effectively and ensuring customer satisfaction. Skills required: - Fluent Swedish Speaker: To effectively respond to all queries in Swedish. - Intermediate Customer Support: To competently analyze complaints and provide satisfactory solutions. - Patience and Persuasion: Above all...

#1 Install FREE AI Chatbot so organizations can be matched with freelancers and create a quiz to match up 3 freelancers with every organization. Questions will be categorized by 3 categories. - General FAQs - Freelancer How to Get Started - Organization Matched up with 3 Freelancers #2 Freelancers and organizations can use FREE Chat gpt to create their profiles and project requests #3 Improve the website speed from C to A.

I am looking to get a complete SEO overhaul for my website. Currently, the site is experiencing low traffic and poor performance. I believe my website can benefit from a broad spectrum approach to SEO, encompassing the following skills: - Keyword Optimization: The ideal candidate will have a proven track record of identifying highly effective keywords tailored to my website's content. - On-page Optimization: This includes, but is not limited to, proper title tags, meta descriptions, and URL structure. Experience in improving these aspects to boost website visibility is a must. - Link Building: I am looking for someone who can effectively create a strong inbound link profile for my website which can influen...

I'm seeking a capable Shopify expert to address issues with slow page loading times and a high bounce rate on my web store. Despite prior attempts to improve performance, the issue remains unabated, particularly on the homepage. The ideal consultant for this project will: - Have a strong understanding and experience in Shopify speed optimization - Be able to identify and resolve issues causing slow page load times - Recommend and implement ways to improve bounce rate - Conduct necessary adjustments and interventions specifically on the homepage The ultimate aim of this project is to significantly enhance user experience and consequently increase my site’s conversion rates. I am specifically...

I'm looking to revamp my website to provide a better user experience and improve its overall performance. Key Changes: - **Design Update**: I want to change my website's color scheme and improve navigation. This might involve tweaking fonts, colors, and overall layout to create a more engaging and intuitive experience. - **Navigation Improvements**: I'm particularly interested in enhancing the mobile responsiveness and ensuring my bio is prominently displayed with a matching photograph. Ideal Freelancer: - Experienced web designer with a strong portfolio showcasing previous design and performance enhancements. - Proficiency in user experience and mobile responsiveness. - Familiarity with content manage...

I'm looking for a skilled professional to enhance my Google My Business profile. Key Responsibilities: - Ensure my phone number and business hours are correctly displayed. - Recommend and implement additional information that will benefit my business. Ideal Skills/Experience: - Experience in setting up and optimizing Google My Business profiles. - Knowledge of strategies to increase local search visibility. - Ability to enhance customer engagement. - Expertise in collecting and managing reviews.

In quick expansion of our consumer base, I am seek...quick expansion of our consumer base, I am seeking an Italian native speaker to provide customer support primarily through phone calls. The ideal candidate will have basic knowledge of sales to facilitate successful interactions with our customers. Key Responsibilities: - Answering product-related queries via phone calls - Utilizing effective sales techniques to ensure customer satisfaction - Necessitate top-tier communication skills Essential Skills: - Native level Italian - Proven sales skills - Exceptional problem-solving capabilities - High-quality communication skills I invite those who fit the bill of a proactive problem solver with sales expertise and a passion for providing excellent custo...

...project is to develop a modern, user-friendly website for our home services company, offering a comprehensive range of plumbing, heating, cooling, and other home services. The website will serve as a digital storefront and informational hub, enabling customers to easily browse and understand the services offered, request quotes, and schedule appointments. The website will have about 70 pages. Key Features and Functionalities: - Service Listing and Description: The website will have dedicated sections for each service category (Plumbing, Drains, Heating, Cooling, Pool Heaters, and Other Services), with detailed descriptions and breakdowns of specific services offered under each category. - Service Area Coverage: Clearly communicate the geo...

...developer to create a professional WordPress website for my company. I want the website to be linked to a hosting service, but I need to have the ability to manage and pay for the hosting myself. Key Requirements: - The website should primarily feature company information, so a clean and professional design is essential. - A Contact Form should be integrated into the website for customer inquiries. - The website should be built on WordPress as the preferred platform. Your Skills: - Proficient in WordPress website development. - Experience in integrating and managing hosting services. - Strong understanding of website design principles, particularly for company information sites. - ...

Your task involves application of k-Means clustering in Orange data mining software with the aim to segment and profile the churners in Customer Churn file. By applying the k-Means clustering you need to explore how many types of churners exist and what characterizes those types. More specifically, this assignment consists of two tasks:  Task a (Segmentation): Establish how many types of churners there are and the size of those types. This involves dividing the churners into segments.  Task b (Profiling): Profile and appropriately name the identified types of churners based on the values of their shared characteristics, i.e. variables. Your submission ought to include: 1. Orange workflow1 containing the k-Means clustering analysis of segm...

I need a Virtual Assistant who can handle pro...Responsibilities: - Product Research: The VA will be responsible for constantly looking for profitable products This involves analyzing market trends, competitor products, and customer reviews to identify items with high potential for success. - Order Fulfillment: The VA will be in charge of managing orders, ensuring they are processed promptly and accurately. This includes communicating with suppliers, tracking shipments, and handling any issues related to fulfillment. Ideal Skills and Experience: - Proven experience in dropshipping, preferably on Amazon - Strong understanding of e-commerce, - Excellent research skills and ability to identify profitable products - Proficient in order manageme...

I'm seeking a skilled HubSpot professional to provide me with training. Although I'm a beginner, I'm eager to get up to speed on Marketing and Sales Hubs. My primary goals for using HubSpot are to enhance our lead generation, customer relationship management, and sales pipeline management. Key Requirements: - Strong experience with HubSpot, specifically Marketing and Sales Hubs. - Prior training experience, especially with beginners. - Ability to tailor the training to my goals. Your responsibility will be to provide clear, engaging, and actionable instruction to help me utilize Hubspot effectively. You should be patient, good at explaining complex concepts simply, and able to adap...

...focused on making data-driven decisions, I am seeking an expert to create a data analytics tool from scratch using ReactJS and AWS. The tool will analyze an array of data sources and present the results using insightful visualization techniques. Here are the requirements: - Implement Amazon Cognito for user authentication and authorization - Utilize AWS Amplify for the app's development and deployment - Integrate AWS API Gateway for efficient data exchange - Integrate Stripe for payments. Need complete flow Our tech stack looks like: - Amazon Amplify for app backend, and front end - Gatsby JS coupled with AppSync for front end - Amplify UI and MUI Material for UI components Features that I need: - End to end user journey - from login/registration to ...

...seeking a business partner with a solid background in sales and marketing. The ideal partner will have experience marketing insurance products to a diverse customer base that includes individuals, small businesses, and large corporations. You should be able to: - Develop and implement effective sales and marketing strategies - Leverage your experience to penetrate all target markets - Drive the growth of our insurance product line Your extensive background in sales and marketing, combined with a robust knowledge of the insurance sector, will be crucial to succeeding in this role. Your commitment to the growth of the company, strong financial acumen, and international business experience are vital to expand our bran...

...and analyst to support me in improving my business operations through a data-driven approach. The project will involve tackling tasks across data cleaning, statistical analysis, and data structuring and algorithm implementation. Ideal Skills and Experience: - Proficiency in data cleaning and preprocessing to ensure that the data is in its most usable, accurate, and complete state. - Strong statistical analysis and modeling skills to extract meaningful insights and make accurate predictions. - Excellent experience in structuring data and implementing algorithms that are tailored to business needs. Data Sources: - Social Media Data: You should be comfortable working with a variety of social media platforms to extract relevant data and ins...

...proficiency in HTML, CSS, JavaScript, Python, Ruby, PHP, Node.js, and React to create a comprehensive hotel booking website. The primary aim of this project is to offer a user-friendly and efficient space for users to book hotels while enjoying a smooth and seamless experience. Features desired include: - Search functionality to enable effortless hotel discovery - Booking management to track and manage users' bookings - Incorporation of customer reviews to enhance customer confidence and choices - Integration of online payment solutions for smooth financial transactions - A Room availability calendar for easy checking of room availability - Multi-language support to cater to a global audien...

Paving & Drainage plans for small residential project in Miami Dade County Water Main extension for the project (to be approved by Miami Dade WASD) The project consists of 4 triplex homes in 20,000 sf of previously platted and entitled land. Required a Florida Licensed PE able to sign plans and process via E-Builder Platform

...some attention. Right now, the focus is on changing existing menu item or a adding new one. While we want these changes to happen relatively soon, they aren't necessarily urgent and should be achievable without disrupting the overall flow of the app. - The interactions with the menu are also up for reconsideration. We're open to a different approach than the traditional menu. Maybe something more interactive like a roller, or a more user-friendly system than a standard dropdown. Right now we have 26 cities that have to be included The backend CMS work both for android and iOS Ideal skills for this project include: - App design experience, particularly with menu systems - A good understanding of user interaction and interface design - ...

Monthly, we populate a spreadsheet with the over time of the technical team, and the weekend / night shifts of the tehnicians working outside the business hours. We have a template that we want to improve. 2 categories: 1. Managers doing overtime (regular / night / weekend) and being oncall. 2. 24h shifts: complement to the salary based on night / weekend hours we should be able to calculate monthly the amount to be added to the fixed salary attached template (with complicated formulas and errors)

I'm looking for a skilled developer to integrate PayPal as the payment gateway and provide real-time shipping rates into my Odoo 17 platform. Additionally, I need to set up WhatsApp for customer support chat. Key Responsibilities: - Integrate PayPal as the payment gateway. - Implement real-time shipping rates. - Set up WhatsApp for customer support chat. Ideal Skills and Experience: - Proficient in Odoo 17 development. - Extensive experience in integrating PayPal. - Knowledge of setting up real-time shipping rates. - Prior experience in configuring WhatsApp integration for customer support is a plus.

I'm in need of a meticulous ...works. The documents I need help with range from 500 to 1000 words, and I'm expecting an in-depth review of language and structure. Key Responsibilities: - Proofreading: Correct any grammar, spelling, and punctuation errors. - Sentence Structure: Review the flow and coherence of the text. - Style & Formatting: Ensure consistency and coherence in writing style. Ideal Skills and Experience: - Strong command of English language. - Previous experience in proofreading academic papers and creative writing. - Proficiency in identifying and correcting structural issues in writing. - Attention to detail and ability to consistently meet deadlines. I'm looking for a reliable professional who can provide valuable f...

...developer who can create an updated, fresh look for my website and mobile app interfaces. Key Responsibilities: - Redesign the UI for both web and mobile platforms. - Implement user-friendly features and layouts. - Ensure a responsive design for both devices. The ideal candidate should be proficient in: - Front-end development - User interface design Your primary focus will be to improve the look and feel of our existing UI, enhancing the overall user experience on both our website and mobile app. Your designs should be both aesthetically pleasing and functional, catering to the diverse needs of our user base. Your work will play a crucial role in driving user engagement and potentially increasing conversions on our platforms...

Dear...review and enhancement. The objective is to improve the overall feel and appearance to ensure it is polished and professional. Project Details: Task: Review and enhance the design and content of a presentation (10-15 slides) Deadline: The project is urgent and must be completed within the next one hour of awarding. Requirements: I am looking for a freelancer with expertise in graphic design and professional presentations, who can work quickly and efficiently without sacrificing quality. Please provide: Your experience with similar projects. Any initial ideas you have for the project. Your exact fee for this urgent task. Time is of the essence, so I will be making a decision quickly. Thank you in advance for your prompt response and I look forward t...

...developer to create a mobile application tailored for airport transfer drivers. The primary function of this app is to assist our drivers in collecting proof of customer no-shows. The app must include the following features: - GPS location tagging: The app should be able to capture and store the precise location of the driver when a photo is taken. - Date and time stamping: Each photo taken should be automatically stamped with the current date and time. - Picture capture functionality: The app should provide an intuitive and user-friendly interface for capturing images. It is crucial that the app also includes a secondary functionality for flight tracking. The app should be able to link to flight schedules, write the time and date of a passeng...

...my clothing brand and plan to use Shopify as the platform for my online store. I need a skilled and experienced freelancer to help me set up the store. Key requirements include: - Developing a custom clothing brand store based on a design mockup I will provide - Setting up the Shopify store, including theme customization - Integrating necessary plugins for a smooth customer experience - Creating a simple and user-friendly product catalog for less than 50 clothing products The ideal candidate should have: - Proven experience with Shopify store setup and customization - Strong design skills to replicate the mockup effectively - Good understanding of e-commerce best practices - Excellent communication skills and ability to work coll...

My website, , requires a thorough SEO overhaul as we aim for increased website traffic. You will be working on optimizing up to 50 keywords across Google, Bing, and Yahoo. Your tasks will entail: - On-page SEO Optimization: Enhance content quality, use relevant keywords, streamline site navigation, optimize metadata, and improve site speed. - Off-page SEO Optimization: Build high-quality backlinks, manage local listings, create engaging guest posts, and monitor social media mentions. The ideal freelancer should have a successful track record in delivering both on-page and off-page SEO strategies. I'm looking for data-driven individuals who have helped previous clients improve website visibility and increase website...

I'm in search of a professional based in Delhi/NCR to manage and maintain my website. The website is already developed, now I just need someone to maintain it and perform necessary updates and alterations. Key Responsibilities: - Execute content updates on the website as required. - Implement design modifications to enhance the user experience. - Improve website functionality to ensure it's always operating at its best. Requirements: - Proven experience in managing WordPress websites. - A keen eye for design and ability to implement changes effectively. - Understanding of website functionality and how to enhance it. - Availability to make changes as needed, so ...

I'm presently seeking a creative website developer to enhance the CSS code of my website's homepage to foster a more visually appealing design. Key Responsibilities: • Redesign the homepage layout to make it visually more engaging. • Improve the CSS code in line with market trends. • Maintain balance between aesthetics and functionality. and make it as so that it is responsive with any device > Also improve the HTML code of website Ideally, you should have: • Proven experience in CSS coding. • Strong visual design skills. • Familiarity with the latest website design trends. • Ability to incorporate feedback accurately and promptly. Let's reshape my homepag...

I'm seeking a talented web designer who can...application. The current user interface is functional but lacks visual appeal, and I'm looking to enhance it with a more engaging and modern look. Key Points: - The current design is functional but plain (please take a look at the attached file), and I want a design that is engaging and visually appealing. - I only require information about your past work in your application. Ideal Skills: - Proficient in web design, with a strong portfolio showcasing similar projects. - Experience in creating visually appealing and user-friendly interfaces. - Understanding of current design trends and user experience principles. Please provide me with examples of your past work that demonstrate your ability to improv...

I urgently require a Framer developer to improve the user experience of our existing designs through the implementation of new interfaces, bug fixes, and the addition of animation effects. The project involves the creation of interactive prototypes to test user experience and responsive design. As the project is time-sensitive, it is crucial that the selected developer can commit to working on this project immediately. Ideal Skills and Experience: - Proficiency in Framer and its features - Strong understanding of user experience and design principles - Experience in creating interactive and responsive prototypes - Ability to fix bugs efficiently and effectively - Strong communication and time management skills

...experienced graphic designer to create engaging and visually appealing Amazon A+ content for our product listings. Our goal is to enhance brand story, showcase product features, and ultimately increase conversion rates through high-quality images, comparison charts, infographics, and tailored branding elements. Responsibilities: • Design visually appealing graphics that align with our brand identity. • Create detailed infographics that highlight product benefits and features. • Develop comparison charts to differentiate our products from competitors. • Work with our marketing team to ensure the content aligns with our promotional strategies. • Optimize content for mobile and desktop viewing to ensure a seamless custom...

My firm is in need of a reliable virtual assistant to support us with administrative tasks, data entry and customer support. Work will be done from home, anywhere in the world, between 8AM - 4PM EST. Key responsibilities: - Conducting a variety of administrative tasks - Ensuring accurate and timely data entry - Providing top-notch customer support Skills Required: - Intermediate proficiency in G Suite - Strong administrative skills - Effective customer dealing capabilities

...all during content sharing. • The solution desired is a mechanism that generates thumbnails in both JPEG and PNG formats when content is shared out of our system. • The thumbnails generated should be visible on all social media platforms where the shared content appears. This project requires a technically proficient individual who is adept at PHP Laravel, Vue.js, and tailwind CSS. Experience in graphic generation and understanding how content sharing operates across various media platforms is crucial. By resolving this issue, you will significantly improve the user experience of our web app, making it more accessible and desirable for sharing across social media platforms....

I am on the hunt for five top-notch, native English-speaking customer support agents. The successful candidates must possess expert-level experience in customer support. Shift flexibility is a must as I require coverage across morning, afternoon and evening shifts. Extensive customer support experience is essential, and having a proven ability to handle complex queries in a professional manner will definitely make you stand out. SKILLS AND EXPERIENCE: - Expert proficiency in English - Exceptional communication and problem-solving skills - Ability to work various shifts - Proven experience in high-level customer support. I encourage all qualified applicants to place a bid. Let's make customer...

I need a skilled graphic designer who is proficient with Photoshop (Psd files) to enhance a specific portrait-oriented photograph. The final product needs to be of sufficient quality and resolution to fit a large wallpaper size of 2.8m x 4.8m. Specific Tasks: - Color correction - Increase sharpness - Improve contrast - Enhance resolution Ideal candidates should have extensive experience in photo editing, specifically in dealing with enlarging images while still maintaining quality. Expertise in Photoshop is a must, with a solid understanding of color correction and image refinement techniques.

...A seamless and user-friendly system is required for order placement, tracking, and confirmation. - Inventory Tracking: Real-time updating of inventory for an optimal supply chain management. - SAP Integration: Capability to integrate with our current SAP system for streamlined business operations. - Order Splitting: An option to divide order in case of large demand. - Truck Ordering: Enable easy booking and scheduling for transporting bulk orders. User Role: The app should be built primarily for an administrator role, with the potential to expand to supplier and customer roles in the future. Please note, prior background in developing applications in manufacturing industry will be advantageous. Familiarity with SAP integration is an absolute must....

I'm seeking a SPSS expert to help me with a comprehensive survey analysis. Key Project Details: - This will involve a full survey analysis aimed at measuring customer satisfaction specifically in relation to CSR. - Your objective will be to gain a solid understanding of how our customers perceive our CSR efforts and its impact on Customer loyalty. Ideal Skills and Experience: - Proficiency in SPSS and survey analysis. - Strong background in market research and customer satisfaction measurement. - Knowledge or experience in CSR evaluation is a definite plus. -Knowledge in Customer Loyalty.

I'm looking ...individual who can help me improve my brand's image and marketing efforts. Key Details: - Objective: The main aim of this project is to enhance my branding and marketing strategies through the creation of compelling textual content, specifically blogs and articles. - Audience: The target audience for this content are young adults aged between 18 to 24 years old. Ideal Skills and Experience: - Proven experience in content creation, specifically in writing blogs and articles. - Understanding of the preferences and interests of young adult demographic. - Strong grasp of branding and marketing principles. - Ability to craft engaging and shareable content. If you have the right skills and experience, and would like ...

As the proud owner of...The key area for improvement I'd like to focus on at the moment is the app's performance. Particularly, I've identified that the app's loading time is significantly slow, which hampers the user's overall experience. Here's what I'm expecting: Key Responsibilities: - Assess the current performance of the application. - Identify bottlenecks contributing to slow loading time. - Propose effective strategies for speeding up the loading time. Ideal Expertise: - Extensive experience in working with Xamarin. - Understanding of application performance management. - Proven track record in solving similar issues in the past. I'm looking forward to working with a skilled Xamarin professional ...

...garage and workshop furniture. Market research has found that our customer base found IKEA's PAX Planner the most useful configurator style. Here, they could change the dimensions of their room, and then drag and drop IKEA's items into the space and 'clicking' together before generating a CPQ and bill of materials. This will require the writing of 'rules' that suggest the user adds products that are necessary for the construction and use of some units. Research has also shown that customers responded well to items rendered in Unreal Engine or Unity. Please consider the cost of this within your quote, or suggest similar alternatives at a lower cost. Key Requirements: - The technology for the configurator should be based on 3D modelin...

I'm looking for a freelancer with experience in Amazon listing optimization to collaborate with me on improving my clients' product descriptions. - The main objective of this project is to create or improve product descriptions to maximize their appeal to potential customers. - Items in product listings I need help with include product titles, bullet points, and product descriptions in addition to product features. - I am also looking for help optimizing keywords for both organic search results and advertising campaigns. Ideal skills and experience for this job include: - Proven track record of successful Amazon listing optimization projects - Proficiency in writing attractive and persuasive product descriptions....