Call centers in australia jobs

I'm seeking an exam invigilator assist for an on-site exam in La Ceiba. We provide test administration services to test-takers worldwide. For this purpose, we look for professionals who we contact on an "as-needed" basis work at professional centers administering certifications. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have an assignment coming up where a test taker has been approved to have the exam read outloud to them. For this assignment, you are required to be present on-site, and read the exam content aloud to the test taker. The exam is taking place at a professional testing center in Ceiba, Costa Rica. Date: Wednesday, 24 April, 2024 Time: 7:30 am to 12:45 pm We ...

I would like to design standard operating procedure (rules of lead engagement) based on large medium and enterprise segments- 1) how should sales consume the leads once a lead is assigned to the sales reps. 2) Define the stage movement timeline from one stage to another in salesforce based on which stage the lead is in. 3) How long to wait to send a follow up email /call after the two way connection has been established. 4) Reason to close or recycle the lead 5) Activities logged in salesforce. etc.

I am seeking a web designer who can refine and improve the layout of the included CX Navigation Script. - Skillset: Proficiency in HTML and Java is a must-have. - Design: The project entails taking the existing HTML design attached and improving its functionality via a combined/redesigned menu bar. Creating a more modern, clean, and user-friendly design that reflects a minimalist aesthetic. Along with adding the below improvements. Birthday Pop Up (Modal/TBD): Currently titled as (openpop1) to be triggered upon selecting the “Caller is verified” #button# in the “Inbound Opening Call Script”. If the requirements are met that are currently in the script then it should populate on the screen. However, the end user should not have to inte...

I'm searching for a seasoned full stack mobile application developer to create a hig...mobile app. This application will be developed for both Android and iOS platforms. Key Features: - User Application: This will allow users to register and scan QR codes to obtain queue numbers. - Admin Application: This console will be used to call customers and manage respective details. Additional Attributes: - The user app will need integration for Push notifications, Location tracking, and Social media platforms. Ideal Skills: - Full Stack Mobile App Development - QR Code Integration - Real-Time Notifications Integration - Strong knowledge in Geo-Location features - Social Media APIs Experience with these features, particularly within queue-management systems, will b...

I need a skilled translator with an excellent command of both English and Italian, and a strong understanding of finance industry terminology to assist with a 30-minute business call. Key Responsibilities: - Translate Italian to English in real-time during a business discussion - Convey industry-related finance terminologies accurately Ideal Skills: - Fluent in Italian and English - Prior experience in live translation particularly in Finance Please note, accuracy and professionalism are of paramount importance for this job.

...looking for a === Vue-Developer who is also a Web-Designer === That is you? Awesome! I need two elements from you 1) On half way down the page is a Call-To-Action-Element "INnUP-Kontakt". Your job: Make it beautiful so that people contact us. Needs to fit the page. Contact mainly via phone or email. Newsletter Subscription is NOT required. If you can fit it good. If not also good. Contact is priority Deliverable: Vue-File "" 2) On there are 4 instances of (Digitaldruck, Siebdruck, ..) In each of them at the bottom we tell customers the delivery date and the price with and without taxes and that delivery is free and "add to cart" Your job: Make it beautiful so that people

...much information as they can online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestock and pricing - Requesting returns - Track their orders - Save orders - Choose to place an embroidered/printed order or plain stock order. Orders cannot be mixed and we need controls in place - Autom...

...seeking a highly skilled web designer with expertise in WordPress and the Avada theme to design and implement a landing page focused on maximizing conversion rates, specifically for Estimate Requests. **Responsibilities:** - Design a visually appealing and functional landing page that aligns with our services and goals. - Implement the design using the WordPress platform and integrate it seamlessly with the Avada theme. - Optimize the landing page for conversion, focusing on layout, content placement, and call-to-action buttons. - Ensure the landing page is responsive and performs well across all devices and browsers. - Collaborate closely with our team to refine requirements and adjust designs as needed. **Requirements:** - Proven experience in web design and dev...

More details: Which platform(s) should the app be developed for? Both What essential features should be included in the audio calling app? Contact list import, Call recording, 3-way calls How should the audio calling app handle user registration and authentication? Email and password login, Phone number verification

I am in need of a professional US native voice-over artist for a long-form mock call training audio. Requirements: - The audio should be more than 10 minutes in length. - The tone required is professional, so I'm looking for someone who can deliver the content in a serious and business-like manner. Ideal Skills and Experience: - Proven experience in providing voiceovers for training materials or similar content. - A clear, articulate and authoritative voice. - Familiarity with radio-style voice over work is a plus. Please provide samples of your previous work when applying.

...want to organize my website in a way that is intuitive and user-friendly. - Create clear call-to-action buttons: These will help guide users to the desired actions on the site. - Improve overall readability: The content should be easy to read and understand for a wide audience. - Some pages can be removed and/or consolidated if it makes sense and will improve the overall quality of the site. Speed: - Improve page speed using industry best practices and provide a page speed report before and after. - Improme to should be consistent and long term, not any trick that speeds it up temporarily and then it returns to slowness. - I have already added server side compression and 2 caching plugins. Ideal Skills: - Proficiency in web design and development specifically ...

I need someone to provide the api for postman with instruction how to activate it with my shopify account in order to make call on my product catalogue

...for Conversion: - Clear call-to-action buttons: I want the buttons on my website to be clear, concise and make it easy for a visitor to take the desired action. - Testimonials and reviews: Having strong testimonials from past clients will help build trust and encourage conversions. - Engaging visual content: I'm looking for a designer who can create visually appealing content that keeps users engaged and interested in my services. Target Audience: - The main target of the site will be individual consumers. Ideal Skills: - Proven track record in improving website conversions - Strong design skills with an emphasis on user experience - Understanding of website flow and placement of key elements for conversion - Ability to create engaging visual content - Exper...

I am looking for a local in Berlin, proficient in either English or German, to go on-site for a specific company. The primary agenda will be: - Go to the company's address - Photography of the place and product - Open a Zoom call with me on site - Post product inspection, set up a Zoom discussion: Concentrate the conversation around obtaining additional product details. The entire task shall take around one or two hours. Prior experience in quality assurance or product inspection is desirable but not necessary. Your effectiveness in communication (both visual and auditory) is of utmost importance.

...used inside the poster or carousels. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have the freedom to use your content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability - Strong understanding of brand identity - Experience in creating social media content - Knowledge of the whisky industry preferred Ideally, your design aesthetic should align with our need for a modern and sleek look. Your work should be ...

...HVAC ecommmerce heavy equipment sales which are shipped into the field, nationwide with fulfillment centers in nearly every state, so ship to the fields locally to the buyer which needs to be emphasized as HVAC is in essential service product classification so the demand is high, and even higher, when locally shipped and fulfilled that as a authorized direct dealer of the brand can do this locally for much quicker local service than competitors having to ship and fulfill from whatever home state the company is in Budget: Less than $500 per month Skills and Experience: - Proven experience in managing successful Google Ads campaigns - Ability to optimize ad quality and performance - Expertise in targeting specific demographics to maximize resul...

...detils in your bids *Are you native European Portugues from Portugal? *did you attache one minuet group audio sample on your cover letter? *Have you a native partner for this conversation project? (with our sinario same room conversation)? Requirments- Native Portuguese (Portugal) Working tool- Our APP + Phone call (skype) Conversation time- total 1.5hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $50 (2 person as a group) total 1.5hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders)...

I'm in need of a detail-oriented cold calling agent with expertise in real estate. Your focus will be to reach out to leads and successfully book appointments. Key responsibilities: - Call from a provided list of real estate leads - Confidently emphasize our company's background and reputation - Successfully book appointments with potential leads Ideal skills and experience: - Prior experience in cold calling and real estate is highly desired - Exceptional verbal communication skills - Knowledgeable about our company to accurately present our reputation - Proficient in maintaining call logs and tracking call outcomes. Your success will be judged on the number of appointments you can book, not just expressed interests or callbac...

I am looking for an Australian law student, proficient in Corporations Law, to assist with researching case law and drafting a defence brief. Key Requirements: - Expertise in Corporations Law: A solid understanding of the legal principles and regulations governing corporations in Australia is crucial. - Research Skills: Ability to conduct thorough research and cite relevant case law to support the defence. - Writing Skills: Proficient in drafting legal documents, including defence briefs. - Familiarity with Australian Law: Understanding of the Australian legal system and its nuances. The project involves the following: - Conducting legal research - Assisting in drafting a defence brief - Providing critical analysis of the legal issues involved ...

MUST BE LIVING IN AUSTRALIA - I'm looking for a Business Development person who will develop a sales pipeline of manufacturing clients through emails, phone calls and follow up meetings face-to-face. This role will require visiting prospects in Australia to show samples of our product and be fluent in the technical specifications of recycled resin (PP, LD, HD ABS/HIPS). Your reward will be commission based (i.e. success-fee driven) to be negotiated with the right freelancer. Essential Skills and Experience: - Familiarity with the manufacturing sector where recycled plastic resin are used in the manufacturing process - In depth knowledge of recycled plastics - Proven experience in B2B sales, marketing and business development

I'm urgently seeking a profi...developer to create a one-of-a-kind dialer app. I need a custom dialer app. My requirements are: Access to device's contacts, browse and search through contacts list within the app, Automatic disablement of default phone dialer or any other dialer apps upon installation,Unique call duration calculation starting at 50 seconds, incrementing by second for each second of the call, and Visible display of call duration during an ongoing call Ideal skills for this job: • Solid background in Android app development • Experience in creating dialer apps or similar • App design proficiency • Excellent time management skills • Strong problem-solving capabilities • Ability to work to tight...

Need C# developer to integrate zatca and below actions, Please contact if you have previous experience in zatca einvoice integration. Prefer to develop a rest Api to call zatca and input parameter will provide invoice in Json. Anyone has previous experience on zatca integration is preferred, we need to complete as soon as possible. 1. Create CSR certificate 2. Compliance Invoice with simulation and production 3. Clear Invoice with simulation and production 4. Report Invoice with simulation and production Note: We need source code, and it should be configured on our system.

I'm looking for an expert appointment setter for sales calls with new leads. Your main responsibility will be to make phone calls and arrange sales meetings. Ideal Skills and Experience: - Proven experience in sales calls - Possess an excellent telephone manner - Proficient in the English language - Comfortable with cold calling - Experience working with new leads. This is a crucial role that will directly influence our sales volume, therefore, a track record of successful appointment setting for sales teams is preferred.

I'm looking for a skilled app developer to create a social networking app like a dating site for both iOS and Android platforms where people can connect , chat and video call randomly but it must be paid for the users. Key Requirements: - The app will primarily serve as a social networking platform. - User profiles should be fully customizable. This means users should be able to edit and personalize their profiles to reflect their individuality. Ideal Skills and Experience: - Proven experience in developing social networking applications is highly desirable. - Strong proficiency in both iOS and Android app development is essential. - Prior experience implementing fully customizable user profiles is a big plus. - A keen eye for user experience (UX) and user int...

I am looking for developer to create dating mobile app using capacitor js with javascript only no framework and Laravel API in backend . Features Register/Login using mobile - sms otp Enter profile details - city, gender, profession, interests Match Making to explore users Send/Accept chat request Messages/Chat/Conversation - using websocket/laravel reverb Audio call

I need a so...Empower Leaders, Engage Employees, and Elevate Your Business Reputation Key Elements: - The main focus of the landing page should be to collect email address with a free resouce. It must be easily visible and intuitive to use, with a clear call-to-action. - The design must be elegant and sophisticated, in line with my brand's style. This includes color scheme, (gold, white, and Black) fonts, and overall layout. Here is the link to my webpage to see the style needed for this landing page. Ideal Skills: - Proficiency in web design, particularly for lead generation purposes - Experience with creating elegant and sophisticated designs - Understanding of user experience and conversion optimization Please share your portfolio of similar projects.

I'm in need of a skillful developer experienced in OpenCart 3.0.x who can work on a TNT extension for me, with an emphasis on two key features: 1. Real-Time Shipping Rates: The extension should offer real-time shipping rates from TNT; it must consistently and accurately display current costs to customers. 2. Easy Installation and Setup: Ease of use is paramount. The extension should be straightforward to install and set up on my online store. The project deadline is within one month, so time management will be a crucial skill for interested freelancers. Proficiency with JavaScript, PHP, eCommerce, HTML and CSS is required, along with OpenCart experience. If you have worked on similar projects before, please include them in your proposal. This shopping cart has...

I am in search of a proficient virtual assistant who is adept at listing products on Wix and Shopify. Your primary task will be to assist with the listing of an array of clothing items on these platforms. Ideally, the candidate should possess: - In-depth understanding of Wix and Shopify platforms - Proficiency in product listing across multiple categories, preferably clothing - Excellent attention to detail to ensure accurate descriptions and optimal keyword use - Experience with product photography or digital photo editing is an advantage - download product images and editing to the theme and layout of our website - Come up with product names, product description that is SEO optimized - Work closely with founder to fix price and work on website Required: - A deskt...

...Professional Accounting, aspiring to work with a large, reputable company after graduation, ideally within Australia. To bridge the gap between academia and industry, I am seeking freelance opportunities that will allow me to apply my academic knowledge to real-world accounting projects and build a professional portfolio that stands out to big companies. To achieve this, I'm looking for experienced freelancers who can guide me in the following areas: - Identifying freelance opportunities that match my skill level and academic schedule. - Mentoring on practical accounting tasks, industry-standard software, and effective work strategies. - Networking with professionals and companies in the accounting and tech sectors. - Advancing my understanding of how accounti...

...hold a strong desire to boost the ranking of my website's SEO keywords across the United States, Australia, New Zealand, and the United Kingdom. I am particularly interested in working with an experienced professional who can achieve this with efficacy. - Main Goals: The primary objectives of this SEO campaign are to increase website traffic significantly and to improve the search engine rankings drastically. Furthermore, I believe that achieving these will inherently lead to leads and conversions ramping up. - Ideal Skills: The perfect candidate for this project will be experienced in SEO keyword research, on-page and off-page optimization specifically for multiple countries (US, Australia, NZ and UK). Understanding of localized SEO strategies and pr...

I am in need of a creative and experienced social media marketing freelancer who can customize compelling Facebook and Instagram marketing ads that cater to my adult audience, aged 16-54 years for my 360 Photo Booth company. The main objective of these ads is to increase product sales. Hence, I require someone who can craft tailored ads, with a persuasive 'call to action' that encourages potential clients to make purchases. Key Skills and Experience: • Proven experience in creating and managing high-performing Facebook and Instagram ads • Deep understanding of ad targeting and ability to reach my specific audience demographic • Excellent copywriting skills to create compelling ad content • Proven track record of boosting product sales...

I require a proficient interpreter who is fluent in Portuguese and English for a 1-2 hour zoom call. Consider this a psychological consultant session where the doctor is an English speaker and the patient is a native Brazilian Portuguese speaker. The interpreter will be responsible for facilitating communication between the doctor and patient, ensuring that information is accurately conveyed and understood by both parties. Key Responsibilities: - Perform consecutive interpretation, ensuring that all parties have an opportunity to speak and be understood. - Maintain the confidentiality and integrity of the information being relayed. Ideal Candidate: - Native or fluent in both Portuguese and English. - Proven experience in medical/psychological interpretation...

I am in need of a professional data collector/detective who is well-established in Australian and Asian markets. I require verified contact information of 400 specific companies across these regions. The list of companies will be provided upon project initiation. Skills & Experience: • Familiarity with the business landscape in Australia and Asia • Proven experience in data mining and data verification • Effective communication and swift execution Your role involves not only finding the precise contact details but also ensuring their validity. Please pitch your proposed method, timeline and bid with your experience in similar past projects. Looking forward to a successful collaboration!

I'm seeking an experienced Shopify expert who can make fast and effective tweaks to my store. The primary task is to design an appealing landing page that fits seamlessly with the existing website. Key tasks include: - Creating a well-designed landing page that includes a call-to-action button. You should be able to: - Take direction effectively and work quickly. - Have a strong eye for design, ensuring the changes you make are visually appealing and professional. Ideal Skills and Experience: - Proven experience with Shopify, including creating custom landing pages. - Design skills with a portfolio of attractive and effective work. - Ability to work quickly and follow directions accurately.

...developer for a small project involving the redesign of one page on our existing website. The task includes updating the color scheme, the hero banner, and the call-to-action (CTA) boxes, all implemented in pure HTML. This single page will serve as a template for you to apply similar changes to other pages on your own. Scope of Work: Color Scheme Update: Adjust the page’s color scheme according to the new palette provided, affecting headers, footers, text, and backgrounds. Hero Banner Redesign: Update the hero banner to enhance visual appeal and align with the new color scheme. Ensure responsiveness across different devices and screen sizes. Call-to-Action (CTA) Boxes: Redesign the CTA boxes to be more engaging and consistent with the new design. Technical R...

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I'm in need of a lead generation expert, specifically someone with a background in the digital agency industry. Your main objective will be to increase our customer's website traffic, generate more qualified leads, and ultimately boost our sales conversions. Leads will go to our Ai-MS. Ai-Marketing System - we heavily rely on GHL's CRM for workflow & funnels. Knowledge of GHL is not required, but very beneficial to the candidate. Key Responsibilities: - Utilize your expertise in PPC and META to deliver high-quality leads for our clients - Implement strategies that are in compliance with HIPAA standards for our Tele-Health & Clinic Wellness centers. Ideal Skills and Experience: - Proven track record in lead generation, ...

...professional with experience in Odoo to implement accounting reports in Odoo saas~16.3+e (Enterprise Edition). The reports should be exportable as XLSX or CSV files. Required Reports: 1- Account Payables Display tabs for each supplier. Information on invoices issued, quantity, and payment dates. 2-Inventory Summary Display existing inventory as of a specific date. Price and cost information. 3-Sales Tax Display total sales within a specified time period. Consider both taxed and untaxed sales. Additional Features: *Ability to specify dates for the report results. Example: For the "Inventory Summary FEB 2024" report, be able to search for results for January or other previous months. Access and Meeting: Upon project acceptance, access to our Odoo system will be ...

I need to find a good supplier that can get me all of the buyers and planers from all customers in Asia, Africa, Europe, North America, Central America, South America, Australia. i am in the aircraft industry.

...Requirements: - Integration of text and product images - The design should be vibrant and colorful to effectively catch attention - Versed in optimizing visual and textual elements for large formats Need help designing 2 billboards one on top of the other see photo. This is for a real estate team that covers the entire state of Louisiana but would also like a local feel to it if possible. The team name is Nicole Spellman Group website is brokerage name is Epique Realty will supply phone number etc needed for state compliance. (need to generate new number for it)... Please submit quickly im on a deadline ? Dimensions are 10.6 x 26 feet Call to action "instant home offers" Possible taglines 1. "Unlock Louisiana Living with Nicole Spellman Group.&...

...medical opinion from expert doctors in India . This is the ideal workflow that we want to implement 1. Patient submits basic information like name, email, and location via Zoho Forms 2. The information is saved to Zoho CRM 3. The Patient is sent an invite to the portal 4. The patient sets up their account. The patient can view their treatment progress and edit their details. For the treatment progress, it needs to look like a timeline or steps that display this user journey. Something like this: 5. The patient is given an option to book a call. They must submit their medical records and a brief description of their illness. They are given the option to book either meet online physical or phone call 6. Medical report from the customer

I'm in need of a lead generation expert, specifically someone with a background in the digital agency industry. Your main objective will be to increase our customer's website traffic, generate more qualified leads, and ultimately boost our sales conversions. Leads will go to our Ai-MS. Ai-Marketing System - we heavily rely on GHL's CRM for workflow & funnels. Knowledge of GHL is not required, but very beneficial to the candidate. Key Responsibilities: - Utilize your expertise in PPC and META to deliver high-quality leads for our clients - Implement strategies that are in compliance with HIPAA standards for our Tele-Health & Clinic Wellness centers. Ideal Skills and Experience: - Proven track record in lead generation, ...

In this project, I am in need of an experienced HTML5 developer who will design a landing page for my website which promotes a product or service. Key Deliverables: 1. Design a modern and crisp landing page that incorporates a very user-friendly interface. 2. Element Requirements - Include a detailed description of the product/service and create an engaging and clear call to action. Please note that the theme or style of the landing page is open for your creative input, but color themes is specific to current website. Also home page will have section with text and image and link that points to new landing page Ideal Candidate: The perfect candidate for this project has experience in HTML5 development, landing page promotion and design, and an understanding ...

...We sell pocket knives. We are looking for about 15 different templates to be used in Adobe Photoshop. The goal is to be able to drop in product images and have lighting/shading to make it look realistic. The design should use our already-existing logo and font as well as other standard fonts. We can provide examples of what we have been using thus far and some examples of other designs we like. Requirements: - PSD file format - Copyright free images utilized (AI generated is okay as long as it fits the design) - Utilizes our existing logo and font (to be provided) - Variety of designs to accommodate various products (pocket knives) with various colors and styles - Drop in ready. We want to be able to drop in a product image and change the text for the produc...

I'm looking to add a real estate acquisition manager, who has experience in real estate wholesale, who has experience in vacant land comp & can make an offer to prospect, you'll get paid 10% of the deal you close, so that way you would make more money. If you're interested in the project, send me your sample Cold call Audio or any sample intro audio. thank you.

I'm looking for a skilled video editor to create a 1-minute school admission video that is informative in tone and aimed at parents. Key Requirements: - Duration: The video should not exceed 1 minute. - Tone: The video should be informative in nature, focusing on the key aspects of our school that potential parents would find most relevant and appealing. - Target Audience: This video will be primarily aimed at parents interested in enrolling their children in our school, so it should effectively communicate the benefits and unique selling points of our institution. Ideal Skills and Experience: - Proven track record of creating high-quality, engaging video content. - Familiarity with the education sector and an understanding of the factors that are particu...

Need a freelancer to answer phone calls. After each phone call, the freelancer will fill out a 5-minute survey (it will be provided upfront). One phone call's average duration is from 3 up to 5 minutes. The goal is phone call evaluation. The price we will pay per phone call is $8, and you will usually receive one call per day. Condition: Freelancers need to speak the US English language very well. As part of the application process, we invite you to record 30 seconds of your voice speaking English. This is an opportunity for you to showcase your fluency and competence in the language. We are looking for long-term cooperation. Payments will be in milestones after each survey (each call). Payment will be released at freelan...

I need an experienced Laravel developer to integrate and manage the database for my existing project, www.getyourhomes.in. The task is not only basic CRUD operations but also extends to admin panel updates and AJAX call filters. - Database Management: You should be adept at advanced database management with stored procedures, triggers, and optimization. - Language Proficiency: Strong language skills in either Bengali or Hindi is essential. Your role would be crucial in improving the functionalities of my project. Prior experience in similar projects would be a bonus.

...original - no templates are allowed. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have freedom to use your own content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability - Strong understanding of brand identity - Experience in creating social media content - Knowledge of whisky industry preferred Ideally, your design aesthetic should align with our need for a modern and sleek look. Your work should be ...

...of creating effective Facebook ad campaigns to generate leads. The goal is to generate high quality leads from homeowners in different parts of the UK for our various clients. Ideally those leads would be collected on landing pages or away from clients websites. This project may be suited to you if you possess these specific skills: -Significant experience in constructing successful Facebook ad campaigns -Expert knowledge in targeting homeowner audiences in specific areas. The freelancer with the right skills is expected to make a professional judgment call that fits with the industry standards and resonates with the target audience. Please include a price per lead in your bid. Bid price = lead price . This is a great opportunity because w...