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    Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of topics ...

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    ...for me with the conclusion) : o Provide an overview of the Black-Scholes model, emphasizing its historical development and foundational assumptions. o Discuss the economic rationale behind the model's formulation and its significance in option pricing theory. 2. Mathematical Framework of the Black-Scholes Model : o Dig into the mathematical derivation of the Black-Scholes formula for European call and put options. Highlight the key variables involved and explain their significance. o Independently derive the formula, showcasing your understanding of its mathematical foundation. 3. Analysis of "The Greeks": o Conduct a detailed analysis of the option Greeks (Delta, Gamma, Theta, Vega, Rho) derived from the Black-Scholes model. how these metrics are used in ri...

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    ...knowledge in user interface and experience, aiming for an intuitive and user-friendly application • The primary development environment will be Android Studio, supplemented by Node.js for backend functionality and HTML/CSS for frontend design. MySQL will be employed for database management. Programming Languages: Java will be the main language for the Android application, with JavaScript for backend scripting and HTML/CSS for web components. Version Control System: Git will be utilized for version control, facilitating effective codebase management. Key Features Implementation: Focus will be placed on developing the app's core functionalities, including a database for recyclable materials information, features for accessing local recycling schedules, and interactive ma...

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    ...adjusting the sound levels throughout the concert, but also ensuring that the entire performance audibly flows in harmony, providing an impeccable and unforgettable audio experience for the audience. Key responsibilities: -Abel to adjust to Prince style live mix approach, ROCK, R&B, SOUL, and JAZZ from Song to Song -Make sure the LEAD vocal is front and center and music is build around. Lead Guitar Solo's should also be front and center. - Making real-time adjustments to the balance and overall sound mix - Handling unexpected audio issues promptly and proficiently Ideal candidate: - Prior experience in live sound mixing for pop concerts and knowledgeable in PRINCE music - Excellent understanding of sound reinforcement systems - Strong problem-solving skills...

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    Have you ever heard of TradingView? Do you know what PineScript is? Do you have experience with Javascript?...you know about website crawling techniques and extracting hidden/protected data? I have recently found a protected indicator on TradingView (written in PineScript) and I need your help to extract the source code. I have no idea if the task has been done in the past or not, but your job will be to find a way to do it. Only apply if you are confident you can think of at least one way to achieve it. One common approach might be going through the Chrome debugger and inspecting the Javascript code, but that may not be sufficient given it's a protected script. Payment will be done only after the source code has been extracted successfully and tested by me to confirm t...

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    ...need of a seasoned professional to conduct diploma verifications for our prospective employees. Your task will specifically involve contacting the educational institutions to ascertain the authenticity of the diploma credentials. I need someone to visit the following address 36 East 36th Street (Between Madison & Park Ave.) Suite 1B, New York, NY 10016, USA , Institute Name : Applied Kinesiology Center Of New York . For proof of visit i need 8 Pictures of Signboard of Institute , Building , Entrance, Business card of the Institute. Submit the diploma to the institute and get verified it and send back to me. - Ability to work efficiently and establish direct contact with schools or institutions - Previous experience in education verification is a plus - Discreet, ethical...

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    More details: What type of software development are you looking for? Data Compression Algorithm Are you looking for a specific type of data compression algorithm? Lossless compression Which domain of data does your project primarily deal with? Text data

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    ...upraise my conversion rate. This needs: - A thorough understanding of conversion rate optimization strategies - Experience with A/B testing - Ability to analyze user behaviour and feedback to adjust the way the site interacts with visitors - Social proofing, creating engaging call-to-actions, simplifying the conversion process, and more. In the past, I've carried out some SEO and CRO activities, but now I'm ready to take it to the next level. Even though having prior experience with this kind of operations is helpful, I'm open to individuals who can provide fresh insights and strategies. Ninety per cent of this role is about skill and talent, but a hefty dose of creativity is equally important. Take note, we aim for verifiable results from SEO improvement...

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    I am seeking a highly skilled software developer to build a software solution that can efficiently erase data from numerous hard drives in an array system, capable of handling both SSDs and HDDs. This solution should allow for the removal of a drive upon completion of the data wipe, independently of other drives in the array. Key Details: - Hard Drive Type: The software should be compatible with both Solid State Drives (SSD) and Hard Disk Drives (HDD). - Data Wiping Method: The software must meet the stringent standards of NIST 800-88, incorporating the option for a secure erase, in addition to other erasure methods. - Usability: The software should be user-friendly and intuitive, allowing for the processing of hard drives in large quantities. ...

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    I'm seeking a skilled writer, ideally with experience in or knowledge of parenting, child psychology, or educational sciences, to craft 5 engaging articles for my website. • The articles should center on parenting styles, covering various sub-types, discussing their positives and negatives, and presenting well-argued pros and cons. • Each article should be within the word range of 800-1000 words. • The tone should be informative yet accessible, aiming to educate my website visitors with valuable insights. The person who receives this contract will also receive a sample of my writing style along with further details on the topic of parenting, and keywords. The perfect candidate for this project would not only possess a strong command of English language an...

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    Our retreat center is looking for a remote, part-time graphic designer who can help us create on-going digital assets such as product flyers, design comprehensive PDF guides, and create engaging social media assets such as Youtube Thumbnails, Banners and IG/TT Stories. Graphic Designer Tasks: - Flyers: The objective is to advertise our products/services. You'd need to create eye-catching designs that effectively communicate our products' benefits and unique selling points. - PDF Guides: These digital documents will provide information about our services. They should be well-designed and easy to read, conveying our service offerings clearly and concisely. - Social Media Assets: Keeping our brand image and audience preferences in mind, you need to produce creative assets...

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    This project is focused on leveraging Tosca for the purpose of automating software testing. Though the specific aspects of testing and the programming languages in the software being tested weren't specified, a general proficiency in software testing principles and methods, as well as familiarity with a range of testing types (functional, performance, security, etc.) and programming languages (Java, Python, C#, etc.) will be highly beneficial for this project. Key Skills and Experience: - Extensive experience with Tosca - Proficiency in software testing - Familiarity with diverse testing types - Experience with multiple programming languages - Ability to handle underspecified tasks and adapt to potentially changing project scope

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    I am in need of an experienced programmer to develop a custom asset management and inventory software. This software will manage a sizable inventory of more than 500 assets and hence, it requires robust functionality and design. Key Features: - Asset Tracking: The software should be able to keep track of every asset in our database accurately. It should provide real-time updates on the location and status of each asset. - Barcode Scanning: Incorporate a feature that enables quick scanning of barcodes to facilitate easy and speedy data capture. - Purchase Order Management: The software should have capabilities to manage all our purchase orders. It should be able to process these orders in a systematic, efficient and error-free manner. Specification for User...

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    ...number. My preference is for the entire process to be conducted via voice, allowing me to call the voice agent directly. Additionally, I'd like the report to be sent via SMS. I'm looking for a proficient developer to create a ChatGPT voice agent with a graphical user interface. This agent is expected to: - Operate on a desktop application platform. - Have the ability for voice-operation and direct calling. - The voice feature should be a friendly female voice. - Ask three questions audibly, provided by me. - Transcribe the responses into a text file. - Have functionality to send the transcription via SMS. The ideal freelancer should have extensive knowledge and experience in: - Voice recognition software - Desktop application development - GUI design - Text tr...

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    ...Countdown: Use the example of the countdown you have provided as inspiration. This could be a visual countdown that counts down to the fundraising goal. Ensure that the countdown is clear and easy to understand for all members of the community. Call-to-Action: Encourage donations by adding a clear call-to-action, such as "Donate Today!" or "Contribute to Our Community". Mention the donation platform or account number where people can make their contribution. Logo: Place the Mosque's logo prominently on the poster, for example, in the top left corner or in the center below the key information. Color and Design: Use colors that fit with the Mosque's branding, for example, traditional colors associated with Islam or colors already used ...

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    Job Title: Call Center / Customer Service / Sales Expert with VICIDialer Experience Company: Optimal Health Network Location: Remote Position Type: Full-time About Us: At Optimal Health Network, we are dedicated to providing top-notch customer service and sales solutions in the healthcare industry. We prioritize excellence in every interaction and strive to deliver optimal health solutions to our valued customers. Job Description: We are seeking a dynamic and experienced Call Center / Customer Service / Sales Expert to join our team. The ideal candidate will be proficient in utilizing VICIDial and possess extensive experience in voice-based customer service and sales roles. As part of our team, you will play a crucial role in delivering exceptional service...

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    I am in need of a well-versed programmer to develop software that makes it possible to create an event based on a predefined budget. Users should be able to input their budget at the start and watch it decrease as they add services. The software should encompass the following services: - Venues - Catering - Decorations - Musicians - Vocalists - DJs, Models - Photographers - Videographers - Live Bands - Chefs - Hosts - Bartenders - Transportation - MCs As the software will be interactive and user-centric, the ideal candidate should have previous experience in UX/UI design and a solid understanding of financial management systems or budgeting functionalities. Because I need this project delivered ASAP, experience in quick turnaround projects or agile development meth...

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    I'm looking for an enthusiastic backend developer, proficient in JAVA, PHP, Ajax, and CodeIgniter (CI). I need someone who can handle various tasks, including: - Code development - Issue fixes - Database (DB) management Ideal candidates are self-starters who have a deep understanding of server-side scripting and API integrations. Qualified candidates must also be able to handle any bugs or issues that come up and be proactive in delivering solutions. Must update required documentation. Should support mobile app developers as required. Provide support and proper documentation for moving code to testing environment. Hourly MAX rate is INR 525/. Developer will provide time estimate for each task and milestone for the task will be created. All proposals must be accompanied with...

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    I'm looking for an enthusiastic backend developer, proficient in JAVA, PHP, Ajax, and CodeIgniter (CI). I need someone who can handle various tasks, including: - Code development - Issue fixes - Database (DB) management Ideal candidates are self-starters who have a deep understanding of server-side scripting and API integrations. Qualified candidates must also be able to handle any bugs or issues that come up and be proactive in delivering solutions. Must update required documentation. Should support mobile app developers as required. Provide support and proper documentation for moving code to testing environment. Hourly MAX rate is INR 525/. Developer will provide time estimate for each task and milestone for the task will be created. All proposals must be accompanied with...

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    ...timeframe of 3 days for this task. **Project Overview:** I have a PHP Laravel source code that includes a licensing program, and I am looking for a talented developer to remove the entire licensing mechanism. Once the licensing program is successfully removed, I expect the freelancer to hand over the complete source code. I can provide a hosting package for testing purposes, or the freelancer is welcome to use their own hosting account. **Deliverables:** 1. Removal of the licensing program from the source code. 2. Handover of the complete source code. 3. Testing on provided hosting or freelancer's own hosting account. **Additional Requirements:** I request detailed change logs documenting every modification made to the source code during the pr...

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    I'm looking for a developer capable of creating an automated betting software for Live Casino games. The software needs to offer several features: - Reporting real-time game results - Providing multiple betting options - Automatic betting based on pre-set strategies The ideal candidate for this project should have experience in software development, more specifically, familiarity with casino and betting applications is strongly preferred. The software should be compatible with the Windows platform. Please, do not hesitate to get in touch if you have prior experience or if you're interested in this opportunity. Let's discuss the project further.

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    I'm in urgent need of a web developer who can create a smooth and visually appealing landing page for my business. Requirements: * You should incorporate a WhatsApp link as our main call to action, encouraging visitors to directly communicate with us. * Adherence to Google AdWords' Daily Fantasy Sports Policy is crucial. * Take note - we must not trigger the 'circumventing systems policy' and 'unacceptable business practices policy'. * Besides, it must include privacy and other necessary pages. Privacy Page: This should contain everything from information collection and use to third-party links and sharing, along with a cookie policy. Ideal Skills: * Landing Page Design * Google AdWords Policy Knowledge * Creating engaging WhatsApp links Your ...

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    ...must contain certain key functionalities to streamline user interaction and gather valuable data: • Contact Form: There should be a user-friendly contact form on the website. This form should be capable of collecting a variety of details from potential leads - these include the user's name and email, their property interest and budget, and their contact number alongside the preferred time for a call. • Property Search Features: These are not required at present. • Mortgage Calculator: This functionality is not needed at the moment. The ideal candidate for this project would possess a solid background in web design, especially in the domain of lead generation and data collection. Proficiency in designing modern and minimalist styles, and a sound understandi...

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    We are looking for someone to perform an in-person audit at a testing center in Tokyo. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

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    As the client, I'm in need of an expert in Java, familiar with the Open MPI framework to meet my requirements for this project. The aim is to implement distributed computing solutions using Open MPI. Key aspects of the project include, but are not limited to: - Proficient understanding of Java and Open MPI - Implementing distributed computing in the project system - Knowledge of various MPI functions a plus, though not required Utilizing the Open MPI platform, I am looking to enhance the system capabilities and require your expertise in the same. This is a project that requires depth of knowledge in Java and hands-on experience with the Open MPI framework. The successful bidder will be comfortable with distributed computing systems and should have...

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    Hello, I am looking for some help with software called Flypt Mover, which is for gaming motion simulators. If you are familiar with this software I need help with some basic coding to get everything working smoothly.

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    Our primary goal is to establish an e-commerce website aimed at professionals. The site should have a strong emphasis on: - Visually pleasing content: Use top-notch graphic design and visuals to capture attention. - Relevant and Concise information: The site needs to be informative, o...straightforward information about our products. - Interactivity: A user-friendly interface leading to seamless navigation and engagement is critical. - Import and Export of Products: The functionality for importing and exporting products should be effortless and efficient. Ideal candidates should have significant experience in designing e-commerce websites, graphic design, SEO, and server-side scripting for product import/export. Knowledge and understanding of the professional market is a definite ...

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    Visitor Management Software 6 days left
    VERIFIED

    I'm looking to hire an expert who can build a comprehensive web-based Visitor Management Software. The platform should center on not just maintaining a record of visitor check-ins and check-outs, but also capture detailed visitor information. Key functionalities needed: - Visitor check-in and check-out tracking: Should track visitor entry and exit times efficiently. - Visitor detail recording: Should have the capability to record detailed data about each visitor accurately. - Reporting and Analytics: The system should provide insightful analytics and reports on the collected data. The design aesthetics of the platform are crucial to me. I prefer a modern, sleek design that remains user-friendly and efficient. Your expertise in UX/UI design will be a valuable asset for...

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    High-Paying Sales Opportunity! ? Are you a top-performing sales professional looking for a lucrative opportunity? Look no further! We are offering an exciting position with the potential to earn a substantial income. Role: Senior Sales Executive Responsibilities: Drive sales and meet revenue targets Develop and maintain relationships with key clients Identify new business opportunities and market trends Requirements: Proven track record of success in sales Strong negotiation and communication skills Ability to work independently and as part of a team Benefits: Competitive base salary and commission structure Additional performance-based bonuses Flexible working hours and remote work options If you're a motivated sales professional looking for a high-paying opportunity, we want t...

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    I'm in search of a skilled software developer who can create a comprehensive school accounting software. This will be primarily used by 10 to 50 users within our school Key Features - Expense Tracking: The software needs to be capable of monitoring and documenting all types of university expenses. - Payroll Management: The software must incorporate efficiently administering staff pay, ensuring all employees' salaries are managed precisely. - Budgeting and Forecasting: Lastly, it should have a function for financial planning, predicting future expenses and revenues. WITH SOURCE CODE AND TECHNOLOGY PHP Server Preference Though a server preference was not indicated, please make a case for your recommended setup – whether it be cloud-based o...

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    ...a skilled software developer who can create a comprehensive school accounting software. This will be primarily used by 10 to 50 users within our school Key Features - Expense Tracking: The software needs to be capable of monitoring and documenting all types of university expenses. - Payroll Management: The software must incorporate efficiently administering staff pay, ensuring all employees' salaries are managed precisely. - Budgeting and Forecasting: Lastly, it should have a function for financial planning, predicting future expenses and revenues. Server Preference Though a server preference was not indicated, please make a case for your recommended setup – whether it be cloud-based or installed on a local server. Ideal Skills and Experience -...

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    I urgently need a skilled Full-Stack PHP Developer who can assist with frontend and backend development, as well as database management, of an AI SaaS built on the WordPress framework. - Experience with OpenAI API & Streaming is a MUST! - Frontend Development: You should be proficient in WordPress and Native PHP. Your tasks will include creating interactive, responsive designs that enhance user experience and drive engagement. - Backend Development: Expertise in Native PHP and WordPress is highly valued. You'll handle server-side application logic, design robust APIs and optimize the system for speed and scalability. - Database Management: You'll be responsible for data storage solutions, ensuring data consistency, data protection and making certain the system performs e...

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    I have services on my site but would like to improve User experience and change the packages. Pl...packages and prices are in file. I added also some examples of drag and drop. This is my domain site is in 2 language and this is needed also for packages. If all details are selected by the customer I want it to send out a form and collect also customer details: First name, Last name, Email, Phone Business name, Business Address. In the end it needs to send a client call to action task to install this plugin and to send us "Website ownership verification required, please enter the connection key found on the website's plugin page, in the Worker plugin description. The Worker plugin needs to be installed and activated."

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    It is necessary finish a web application in python + django regard the statistic of stocks. So it is necessary: some fetaures of some filter; -. make some change to mysql database and api to datafeed. -. verify the formulas and add some features; -. make better the design. - create an admin page with security login and import stocks manually. Please answer only if you can show similar experiences

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    ... The ideal freelancer should have proficient skills in WordPress design and SEO enhancement, including an understanding of keyword optimization and meta tag usage. Knowledge of website security and speed optimization is also highly desired. Major consideration will be given to applicants who possess a strong portfolio of previous work in similar projects. I'm happy to discuss this project on a call via chat, Please only bid if you have vast experience in WordPress. A Premium theme 2024 must be used, the site must be fully responsive, and any images added must align and be uniform with other products added, "can explain this if we go ahead". The client wants the site to be W3C compliant, the site must be secured with the correct plugins. also happy to use Element...

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    ...to register and login to access services. - Chat and Audio Call functionality: The website needs to have both chat and audio call features to facilitate communication between users and astrologers. - Astrologer Sign-up: There should also be a sign-up functionality for astrologers. Payment Function: - Unified Payments Interface (UPI): to facilitate transactions, it is necessary to incorporate UPI as a method of payment. Astrologer Categorization: - Experience Level and Specialization: The astrologers should be categorized based on their experience level and area of specialization to help users make informed choices. Ideal freelancers will have experience in web development, particularly in developing websites with chat and video call features. Experience in paymen...

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    We are looking for a WordPress developer who is ready to work remotely as part of our development team. The developer will need to join a daily standup call from Monday to Friday at 9:45 AM IST for 5 to 10 minutes. The monthly workload will be 40 hours or less. Requirements: - Fair knowledge in custom WordPress development and API integration. - Ability to maintain the website: Pro Bono Australia (), which uses the JobAdder platform connected via API. Jobs created in JobAdder are synced to the WordPress website. - Fair knowledge of Git and SSH. - This is a long-term position, lasting at least one year, with monthly payments. If you are interested, please quote your monthly price considering it 40 hours per month.

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    ...functionality by enabling users to submit one or more mobile numbers as references. This requires modifications in both frontend and backend/server-side scripting. 6. **Contact Encryption and Storage:** Develop a feature to read contacts, encrypt them using mobile numbers as keys, and securely store them in an encrypted format in a MySQL database on the server. 7. **VAT to GST Replacement:** Replace all instances of the term "VAT" with "GST" throughout the project, including Android, iOS, and PHP components. (Only replace the display word "VAT" with "GST") **Deliverables:** - Detailed documentation/logs of all modifications made. - Full modified source code. - Installation and deployment of the modified application, including subm...

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    My objective is to significantly enhance customer s...system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized customer interaction strategies - Knowledge in data collection and processing for enhancing cus...

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    I need an adept copywriter with experience in the SaaS industry to help me improve a draft of "My Story". Requirement: * Native English speaker from the US * In-depth understanding and great skills of storytelling * Proven experience in copywriting, specifically for technology products

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    Read project charter. Price is fixed. deadline 3 days. Total project price = AUD50 to AUD 80 (based on experience).

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    As an individual in need of a sophisticated log management system, I require a small software system capable of running smoothly on Linux. This self-installing system should be adept in reading logs sourced heterogeneously from SQL Server databases and file systems. Post reading, the software should be equipped to accurately transfer these logs either to an FTP folder or a predetermined online database. Ideal Suitabilities: - Significant experience in Linux-based software development - Proficient in managing SQL Server-based logs - Strong understanding of file system log management - Experience with FTP file transfer protocols - Familiarity with online database systems Given the complex demands of this project, bidders will require a deft understanding of several dif...

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    ...to forward the call. When a call comes in, • first a welcome message is played () • in the meantime the caller ID will be sent to web API preferably POST, but get can be if POST is not possible () •The API will respond json array: - {forward_to: 33356853 } - Forward the call to 33356853 - {forward_to:0 } - Play message and terminate the call • If forwarded call is not answered by Agent in three rings, another call to API will be made by incrementing attempt () o In the mean time, message will be played o The API response will be handled as stated above. * forwarded call should be masked with the caller ID *call termination and

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    I need a freelancer adept at Excel and Visual Basic for Applications (VBA) to assist with a project that necessitates basic data manipulations and formulas. The application is primarily dealing with both numerical and textual data. The ideal candidate should possess: - Proficiency in Excel functionalities and VBA scripting. - Experience with handling diverse data types like texts and numbers in Excel. - Ability to quickly comprehend and effectively manipulate data structures using VBA. Kindly submit your bids if you meet these requirements and can efficiently solve complex data problems.

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    ...minute explainer video for my software product. The video should combine animations and screen recordings to create a lively and informative demonstration of our software's features and uses. The ideal freelancer for this project would have: -Extensive experience creating explainer videos. -Proficiency in using video editing software to combine animations and recorded demonstrations creatively. -An eye for detail, ensuring the software product's key features are highlighted effectively in the video. -Familiarity with the IT industry and software products would be beneficial. In brief, the project involves: -Creating a 1-3 minute video combining animations and screen recordings of software demonstrations. -Highlighting key features and use...

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    I am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: T...

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    ...studies. The Centre has a long history and a reputation both locally and internationally, particularly in the field of Malaysian and Southeast Asian studies. The Center conducts research on regional geopolitics, international trade, and regionalism in Asia. The Centre plays an important role as an interdisciplinary unit, bringing together researchers and graduate students from across the University, encouraging group research and publication. Regular seminars are held to broaden the intellectual horizons of fellows and students through exposure to other disciplines, methods and ideas. At present, the South Asia Project team of the Center is actively recruiting personnel with strong knowledge accumulation of South Asian relations, geopolitics and international relations/pol...

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    Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of topics ...

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