Autotask wallboard jobs

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    216 autotask wallboard jobs found, pricing in USD

    ...who can help me reshape my SQL database into Excel report form, enabling me to manage and run these reports independently in the future. The ideal freelancer should: - Be proficient in SQL and Excel - Have a firm grasp of database reporting and transformations - Understand how to tease out meaningful metrics and data details for presentation The resultant report should include: Access our Autotask backend database using Data Warehouse. (Link Below) I want to be able to take that database and convert it into a nice report that I can send to our customers on tickets. Whats the common issues and similar. I have a Simliar report currently through Bright Guage but Im looking to remove Brightguage and stick

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    Project Title: Create a ticketing and CRM API I am currently using auto task ticketing and CRM system. Functionalities required in the new API: - Automated ticketing Preferred programming language for the API development: - restAPI - PYTHON Skills and experience needed for the job: - Strong proficiency in Python programming - Experience in developing APIs - Knowledge of ticketing and CRM systems - Understanding of automated ticketing processes - Ability to integrate external services

    $1500 - $3000
    Sealed
    $1500 - $3000
    70 bids

    I need a visually appealing excel dashboard that shows project progress on a weekly basis. The dashboard should mirror Jira's wallboard gadgets but in Excel. See attached samples (flexible with pricing. Please reach out). -------------------------------------------------------------------------------------------------------------------------- I am open to suggestions for the format and template of the dashboard. However, I've uploaded sample to get an idea of the design/layout. Key Points and Specific metrics to track -- 1. I want 4 charts that can be filtered using using key data - Issue state (Column Q showing To-do, in-progress, done) - Rag status - Hierarchy (Epic, story, sub-tasks) - Team: People - Assignee - Target end date - Parent...

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    ...compatible with both iOS and Android platforms. The main purpose of the app is to allow users to view and close out service calls in Autotask. Here are the project requirements: - Compatibility: The app should be compatible with both iOS and Android platforms. - Features: While I have a general idea of the features I want, I am open to suggestions from the developer. - User Interaction: The level of user interaction should be minimal, focusing on just viewing and closing service calls. Ideal skills and experience for this job: - Proficiency in mobile app development for both iOS and Android platforms. - Experience with white-labeling apps. - Familiarity with Autotask or similar service call management systems. If you have any questions or suggestions, please feel f...

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    I am looking for a freelancer to develop a client portal that will connect to Autotask. The portal should have the following features: - Users should be able to view and create service calls (tickets) through the portal. - The design of the portal is open to the freelancer's proposal, as I have no specific design preferences. - The portal needs to support multiple users with varying levels of access. Different users should have different levels of access to the portal using Microsoft IDs or Google IDs. Ideal skills and experience for this job include: - Experience with developing client portals and integrating them with Autotask. - Knowledge of web development and design to create an intuitive and user-friendly interface. - Understanding of user access management to i...

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    I am looking for a freelancer who can help me set up Autotask to sync accounts receivables with QuickBooks Online. I prefer automated integration as the method of syncing. Requirements: - Experience in setting up Autotask and QuickBooks Online integration - Ability to integrate existing data into Autotask - Knowledge of specific features and functions in Autotask that can be utilized for accounts receivables syncing Ideal Skills: - Proficiency in Autotask and QuickBooks Online - Strong understanding of accounts receivables management - Attention to detail and ability to troubleshoot any syncing issues If you have experience with Autotask and QuickBooks Online integration and can help me set up automated syncing for accounts receivables, please r...

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    Project Title: Teams Presence Wallboard I am looking for a freelancer to develop a Teams Presence Wallboard with the following requirements: Features: - Real-time presence status: The wallboard should display the real-time presence status of team members using Microsoft GraphAPI to get current Microsoft Teams Statuses. - Dropdown at the top will select a user department, once a department is selected it will remember that department on further use. Design and Layout: - Specific design in mind: I have a specific design in mind for the wallboard, see attached wireframe photo in files Preferred Platform: - Web: The wallboard should be developed for the web platform. Process: - Microsoft GraphAPI will need to be queried once a day at midnight to pull in ...

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    We acquired a company that is using AutoTask just for ticketing. We would like to integrate it with our Quickbooks so invoicing can be done out of AutoTask. Would like to discuss this with a consultant who has done this before and has a lot of experience with special configurations. Max budget= 3000-5000

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    ...Repair 238220 Plumbing--Residential or Domestic--Office Septic Tank Installation 238220 Solar Energy Contractors 238320 Painting--Exterior--Buildings or Structures--Three Stories or Less in Height (CGL) 238320 Painting--Interior--NOC 238320 Paperhanging 238210 Electrical Wiring--within Buildings--Shop 238140 Masonry NOC 238310 Ceiling Installation--Suspended Acoustical Grid Type 238310 Drywall or Wallboard Installation--Office 238310 Insulation Work NOC 238310 Plastering NOC 238310 Plastering NOC--Office 238340 Ceramic Tile, Indoor Stone, Marble or Mosaic Work 238340 Ceramic Tile, Indoor Stone, Marble or Mosaic Work--Shop 238130 Carpentry NOC 238350 Carpentry--Installation of Cabinet Work or Interior Trim--Office 238350 Carpentry--Installation of Cabinet Work or Interior Trim--S...

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    We need to be able to send reports from Autotask to the customer with graphs in and a summary of all jobs with in there company.

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    ...model applied and associated approval. Once approved by client, it should as a minimum raise a ticket for the ServiceDesk to undertake any actions required. Ideally (potentially phase two) it should automatically create accounts and apply permissions. Critically it needs to allow us to automatically know the number and list of current users at any point. This should be reflected (maintained?) in Autotask to ensure we are only providing support to contracted users (this is important from both financial and security perspective). The leavers process needs to be fully defined (i.e., do we forward emails to another person, archive mailbox, etc.) and automated. Form Requirements  Online Form – an online form that clients can easily fill in (ideally with mobile device support) ...

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    Looking to add a painting on a snowbaord that I came across for my office

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    I am looking for an experienced Freelancer to help me with initial set up of a Fully Automated Autotask platform we will then need to integrate with Salesforce via Push/Pull integration. The type of data that must be synced includes Companies/Contacts/Tickets/Products . If you have experience working with both Autotask and Salesforce, please get in touch so we can discuss the details of this project.

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    I need to make sure I can easily create tickets and invoices as I am having still a little new to this. Create a new Residential Customer Create a new ticket and invoice it

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    Urgently looking for a Remote Technical Support Engineer (L2-L3 Level) who is having a good Experience in these categories as shown below: - 1. Windows Server/System Administration. 2. Backup Administration and Setup. 3. Remote Monitoring Management Too...looking for a Remote Technical Support Engineer (L2-L3 Level) who is having a good Experience in these categories as shown below: - 1. Windows Server/System Administration. 2. Backup Administration and Setup. 3. Remote Monitoring Management Tools like Kaseya, Datto, ConnectWise or Ninja etc. 4. Office365 Administration and Email Migration. 5. End User Technical Support. 6. Ticketing Tools like Autotask or ConnectWise Manage. 7. Communication Skills should be very good (This is Must) Note:- 1. Evening Shift (Full time- 7.30 Pm IS...

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    I need our completed ticket email to include client review. 1-4 stars goes to landing page that allows comments on how we can do better. 5-star goes directly to our google page to write a review.

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    ...IT Technical support to clients around the world. They currently use Autotask to manage the lifecycle of support activities. Time entries are added to tasks completed in Autotask to track support effort. We are looking for the development of integration that allows Autotask time entries to create timecards record in Servicely. TECHNICAL SCOPE Desired Result: Extract Time entries from Autotask API and create time cards for each time entry against a monthly timesheet High-Level Requirements: 1. Extract Task Number / Short Description / Comments / Time Stamp / Total Hours from every Autotask job that an engineer has worked on 2. Create a monthly Timesheet automatically on the 1st of the month specific for the Autotask time entries (scheduled...

    $1500 - $3000
    Sealed
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    Looking for a Data engineer who can help me to do some task I need insert into Autotask only same type of item: product, customer, opportunities.

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    We are looking for a Dev to help us integrate Autotask and Slack. the Goal is to link a slack channel to a Ticket, Project and or opportunity in Autotask. Once linked we would like to send updates into the slack channel There are API calls for Ticket project and opportunity updates we just need power automate to trigger when an update is made and then post the details into the linked slack channels 1. Linking entities to slack channels a. Trigger on Update of existing Ticket -> Filter Only tickets with the Autotask UDF Field of “Slack Channel Name” filled out -> API Call to Slack to search Channel name and retrieve Channel ID->Update Autotask field “Slack Channel UID” with the Channel ID from Slack -> Send Message to Sla...

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    Hello, we are looking for an experienced programmer to build an integration between HubSpot and Autotask. Please only respond if you have experience with Autotask.

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    - Provide assistance with configuring and optimising Autotask to reflect business processes - Autotask experience required - Must be adept with designing and configuring Autotask to achieve required outcome - Must be willing to collaborate with various team members Autotask information can be found here:

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    Update existing wallboard files based on the attached word document. The fields don't seem to update correctly

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    We are implementing Autotask and looking for a consultant to help us complete it. We are a small IT company

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    We want to implement autotask in our professional services consultancy firm. We wish to use it for tracking opportunities, leads, projects, resourcing, scheduling, time and potentially invoicing. We have already acquired Autotask, just need a resource to assist implement it

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    As discussed Hamad. Payment on delivery, QA and fixes. Provided spec and files required. Thanks Mark.

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    Edit Description The software has to be built to allow multi-tenancy that will be a middle ware between Autotask, Xero and our app. There is a potential extension of project that is for documentation generation and policy template generation. We need to develop an app that connects to a ticketing system (Autotask) that allows users to submit tickets to us and allow them they snap photos, provide teamviewer ID and details. Source codes to be returned, app to be hosted on cloud platform (AWS ideally) and freelancer will need to sign a NDA. This software should be allowed for us to resell it by having a subscription model. Possibility for long term maintenance relationship. Importantly, i also need this person to do the UX/UI as well not just the programming part so hopefully ...

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    set up inventory and intergration with QuickBooks. We have the system already but are not using it to the fullest

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    I am looking for an Asterisk Expert to help us build a custom wallboard and dashboards for for our call center. I can discuss the project in detail with potential candidates in detail over chat. I would also like the freelancer to have an expert knowledge of asterisk and help improve our current setup and configuration where possible.

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    We are looking for an Autotask PSA & Datto RMM Expert to help us set up billing link to QBO

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    Using Autotask API and Quickbooks QODBC We are looking to query Timesheets within Autotask to pull the Customer and Work type from each time entry. We need to map that information to the Quickbooks timesheet entry. Currently the Quickbooks web connector file brings across the resource, date/time and duration but not the customer / job or service item information

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    We are a small, growing MSP and need to automate our ticketing, timesheet and invoicing processes.

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    We are looking for a **Certified SalesForce Developer,** to help us Integrate Salesforce into Autotask. ***Note if you are not a certified Salesforce developer, please do not bid for this project*** Scope:: Sales force to AutoTask When an Opportunity is set to WON in Sales Force, we need to send the Company Details, Contact Details, Opportunity Quote Details into AUTOTASK with the STATUS of WON. In AutoTASK: When an opportunity comes in with a WON Status, this will trigger a workflow to Generate a Sales Order inside AUTOTASK. Auto Task to Sales Force Once the AUTOTASK API successfully loads the SF Data , we need to add a note on the Opportunity in SF that the Order has been accepted by Finance.

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    I need assistance in building out the projects and servicedesk portion of autotask to ensure right classification and assignment. SLA to be managed correctly and investigations to be launched respectively.

    $15 - $25 / hr
    $15 - $25 / hr
    0 bids

    The software has to be built to allow multi-tenancy that will be a middle ware between Autotask, Xero and our app. There is a potential extension of project that is for documentation generation and policy template generation. We need to develop an app that connects to a ticketing system (Autotask) that allows users to submit tickets to us and allow them they snap photos, provide teamviewer ID and details. Source codes to be returned, app to be hosted on cloud platform (AWS ideally) and freelancer will need to sign a NDA. This software should be allowed for us to resell it by having a subscription model. Possibility for long term maintenance relationship. Importantly, i also need this person to do the UX/UI as well not just the programming part so hopefully they have some...

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    Hi thomasjcollinson, I noticed your profile and would like to talk to you about my project. My company uses the BICOM hosted pbx which is Asterix based. I am looking to have a call centre wallboard created for internal use but also to have as an extra product we can sell on. Is this something you can help me with?

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    I need to streamline billing process in Autotask and tune up QB integration

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    Hi Thomas, We're looking for a wallboard for our small call center based on Elastix 4, please suggest if you have something that can work with Elastix 4 based on Centos 7.

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    Warning: If you do not have any experience in freeswitch or Fusionpbx it is not worth sending proposals, like web companies. Only people / companies that can prove that they have experience Installation and conf...Installation and configuration of WebRtc In the Back-End, I need you to create all the conditions for the front-end team to be able to create a contact center platform, such as: Create Agents Create Extensions Create Queues, Assign Agents to Queues Create outbound campaigns (power dial, manual, progressive, etc.) Create IVR Create domains Create recordings Music on Hold Mini CRM Breaks Reporting WallBoard Agent page, log in to queues and campaigns, answer calls with auto answer, mute, hold, transfer, script, request a break from the supervisor. I am available to detail th...

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    ...a fast-paced environment. - Experience installing, troubleshooting, and maintaining the following: - All versions of Microsoft Windows (Desktop and Server) - Mac OSX experience (not required but is a plus) - Active Directory - Group Policy Objects - Desktop and server hardware - Microsoft Office 365 - DHCP - DNS - TCP/IP - Experience with RMM and PSAs. Essential Duties and Responsibilities: - Autotask Service Desk & Ticket Triaging - Full lifecycle service ticket management (end to end, customer service, communication, purchasing, expenses, follow up, QA, customer surveys, logistics and coordination of resources, escalations) - Dispatch of remote and onsite field technicians - Responsible for all client service, including customer satisfaction, soliciting client feedback and...

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    We are looking for a Certified SalesForce Developer, to help us Integrate Salesforce into Autotask. ***Note if you are not a certified Salesforce developer, please do not bid for this project*** Scope:: Sales force to AutoTask we need Contact information Opportunity information, Account information going from Salesforce and into AutoTask via API Auto Task to Sales Force From Auto Task we need Product Information going into Sales Force

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    Need a database that is easy to use and works on these platforms. Should be similar to Autotask but with some features watered down. Want it to almost be like the old user interface of Autotask

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    I do have some REST API connections to different systems. I want to get statistics stored from thease systems in a DB and be able to manage reports for statistics for different values.

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    It's a shipping container 8x20 which needs to have three portions. One room the ADA bathroom, second a grey water where the mechanical would be, and 3rd a second bathroom I need the floor plan and the 4 elevations You are to design (1) 8x20 ISO shipping containers that contain the following program. 1-floor plan, with 4 elevations of each wall. 1. private - Restroom wit...mechanical would be, and 3rd a second bathroom I need the floor plan and the 4 elevations You are to design (1) 8x20 ISO shipping containers that contain the following program. 1-floor plan, with 4 elevations of each wall. 1. private - Restroom with shower, ADA restroom with shower, operable window, mechanical space to include grey water tank & compost, primary material 4x8 sheets of RFP wallboard....

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    Hi Subrata B., I noticed your profile and would like to offer you my project. We can discuss any details over chat. We have several HTML templates in Autotask we would like to tune and make responsive Jason

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    We are seeking Help Desk Support Specialist for immediate openings. Fast-paced, professional environment supporting VOIP phones, desktops, laptops, servers, and hosted solutions for wide variety of customers You must be familiar with and be able to troubleshoot the following without any hand-holding: ...asked during the phone interview. The first sentence of your response should be "I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who has not. I look forward to working with you :) Microsoft certification a plus. MAC knowledge is a plus. Autotask experience is a plus. --- Skills: routers, switches, administrat...

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    Hi, I'm looking for a quote for a multi tenant PBX Wallboard. We will need an admin session to create the customer login details and assigned the tenant id. The customer need to login and only view their company calls. As per attached, its very basic and only need to show the external calls per day and reset at 12am. - Total Incoming / Outgoing external calls - Total Outgoing external calls - Total Incoming external calls - Total incoming external calls answered - Total incoming external calls missed Below : Total of above per hour but internal internal calls. On the Right : List the unreturned missed calls. So if an external caller calls in and the call was missed. Then the number need to stay on the screen until either the number has been called back or if the ca...

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    Wallboard for Asterix multi tenant Hi, We are looking to find someone in the UK, whom can build a custom professional wallboard for a Asterix multi tenant platform that we have supplied to us by a 3rd party. I believe from conversations with others this is quite easy to do via websockets and such. If you have any questions, please just let me know. I have attached a couple of mocked up impages to show the kind of thing we are looking for. Thank you

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    Hello, I need a development of a WallBoard in FusionPbx that has the following. Let it be multi-tenant Create a new Wallboard Choose whether it is just one queue or several (eg 1x1 with maximum 6x6) Each Queue on the Wallboard must have the following information: No. of Available Agents Number of Agents Paused Number of agents talking Number of Warp Up Agents Number of Calls Received Number of Answered Calls Number of calls waiting Calls answered in% (ex 70.38%) SLA (%) average service time (ex: 00:01:34) average waiting time (ex: 00:02:15) waiting time (ex: 00:03:05) Attached is a picture of a 6x6 wallboard (with 6 queues)

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    We have an html email template that was built by a third party and want to configure notification to include our branding for the Autotask system

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    ...exported/emailed. -Future- Stage Two: Integrate with Autotask for ticketing - generate tickets and included pertinent information on what the error is and what was tried by the application. I'd prefer a direct integration with Autotask via their API rather than emails sent to an Autotask monitored email that's then parsed to generate a ticket. Some documentation/resources on the Acronis API: Additional information: Acronis and Autotask have an integration already. It allows for alerts to pass from Acronis to Autotask to generate tickets. The tickets are then

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