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magnolia, united states
It's currently 3:12 PM here
Joined January 26, 2013
0 Recommendations
Ebele Linda C.
@elichius
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magnolia, united states
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I AM VERY GOOD AT WHAT I DO.YOU CAN RELY ON ME ALWAYS. I WON\'T LET YOU DOWN.
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Experience
CUSTOMER CARE REPRESENTATIVE AND TEAM LEAD
Jan 2009 - Dec 2012 (3 years, 11 months)
? Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard.
? Follow through on customer queries ensuring prompt resolution and feedback
? Escalate and route customer issues to the relevant process operators
? Market MTN products and services to current and potential customers
? Provide advice to customers on what package(s) will suit their needs
? Enlighten and educate customers on new products and initiatives within MTN
? Educa
Education
MBA IN VIEW
(Less than a year)
B.sc Marketing
(4 years)
Qualifications
GRADUATE MEMBER
NIM
2008
NIGERIAN INSTITUTE OF MANAGEMENT
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